8/10 Good
Laura, London
Sep 12, 2017
Liked: Cleanliness, property conditions & facilities, room comfort
Very nice, just a few hiccups
First of all I'd like to say this room is brilliantly located - took less than 5 minutes to get to the town centre and about 1 minute to get to/from the train station. The communication beforehand was great and when we arrived the apartment was very clean and well-kempt.
A couple of negative points: Before arrival we were instructed to ring Ida, who we were told would be waiting for us at the apartment. When we arrived outside the building (which we did not get directions to; luckily it was very easy to find on Google maps) there was no sign of Ida and we waited for an hour, ringing her multiple times without response. This was very frustrating, and was made more so when we were called by the other flat owner and were told Ida had been inside the entire time waiting for us. Why hadn't she answered her phone?! Other than this the only minor problems were that the shower wasn't hot and we couldn't use the balcony because we weren't provided with a device to roll back the awning which covered the entire view. Finally, be aware that you can't get in or out of the front door between waking hours without a key, which made our exit on the day we left very difficult (as we left the keys in the apartment). Luckily there was another door or we'd have missed our flight!
Overall I am happy we stayed here, mainly due to the location, and I did like having a little kitchen and a fridge to keep our wine cold.
Laura
Stayed 4 nights in Sep 2017