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The Sandman, Ascend Hotel Collection

3.0 star property

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Photo gallery for The Sandman, Ascend Hotel Collection

Lobby lounge
In-room safe, desk, laptop workspace, iron/ironing board
Front of property
Outdoor pool, pool umbrellas, sun loungers
Poolside bar

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Pet friendly
  • Gym
  • Air conditioning

Explore the area

Map
3421 Cleveland Ave, Santa Rosa, CA, 95403
  • Santa Rosa Junior College
    ‪2 min drive‬
  • Charles M. Schulz Museum
    ‪3 min drive‬
  • Luther Burbank Center for the Arts
    ‪5 min drive‬
  • Santa Rosa, CA (STS-Sonoma County)
    ‪11 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Roll-in Shower, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Roll-in Shower, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

La Quinta Inn & Suites Santa Rosa Sonoma

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.4 out of 5, Excellent, (1003)
The price is $175
$151 per night
$175 total
Total includes taxes and fees
Mar 28 - Mar 29
La Quinta Inn & Suites Santa Rosa Sonoma

About the neighborhood

Santa Rosa

With a stay at The Sandman, Ascend Hotel Collection in Santa Rosa, you'll be near the airport, within a 10-minute drive of Graton Resort and Casino and Empire College. .This hotel is 14 mi (22.5 km) from Russian River and 17 mi (27.3 km) from Calistoga Hot Springs.

What's nearby

  • Santa Rosa Junior College - 2 min drive - 1.6 miles
  • Charles M. Schulz Museum - 3 min drive - 1.8 miles
  • Luther Burbank Home and Gardens - 4 min drive - 3.6 miles
  • Luther Burbank Center for the Arts - 5 min drive - 3.1 miles
  • Sonoma County Fairgrounds - 5 min drive - 4.5 miles

Getting around

  • Santa Rosa Station - 3 min drive
  • Santa Rosa, CA (STS-Sonoma County) - 11 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Panera Bread - ‬12 min walk
  • ‪Victory House - ‬2 min drive
  • ‪Moonlight Brewing Co. - ‬3 min drive

About this property

The Sandman, Ascend Hotel Collection

Hotel in Santa Rosa with a fitness center and a 24-hour front desk
The Sandman, Ascend Hotel Collection offers 135 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and laptop-compatible safes. 37-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 135 air-conditioned rooms featuring refrigerators and flat-screen televisions. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include concierge services, a picnic area, and a vending machine.
Relax with your favorite drink at the bar/lounge or the poolside bar.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Firepit
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 3 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sandman Hotel Santa Rosa
Sandman Santa Rosa
Sandman Santa Rosa Hotel
Sandman Hotel Santa Rosa, CA - Sonoma County
Sandman Motel Santa Rosa
Sandman Hotel

The Sandman, Ascend Hotel Collection Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1051 out of 2048 reviews
Rating 8 - Good. 529 out of 2048 reviews
Rating 6 - Okay. 224 out of 2048 reviews
Rating 4 - Poor. 119 out of 2048 reviews
Rating 2 - Terrible. 125 out of 2048 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lametria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Grayston

Liked: Cleanliness, amenities, property conditions & facilities
nice
Stayed 1 night in Dec 2024

10/10 Excellent

Kerri

Stayed 1 night in Nov 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Dan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Tarah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

MICHAEL VINCENT, Simi Valley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfort
Stayed 2 nights in Nov 2024

8/10 Good

Abby

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Good comfortable stay!
I enjoyed my stay here! The room was clean and comfortable. The hot tub and outdoor fires was a nice plus. My main complaint was that the bar had limited/unpredictable hours and they also said there was yoga on the weekends, but when I showed up it didn’t end up happening.
Stayed 4 nights in Dec 2024

10/10 Excellent

Lisa

Liked: Cleanliness
Stayed 3 nights in Dec 2024

2/10 Terrible

Jason

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
I went to Expedia and I got the room for one day and instead of putting the right date I put 12/10-12/11 I put the wrong dates in so I had to change them.to 12/9-12/10 then the Sandman asked me for a $200 deposit who are these people I had gift cards prepaid cards. They wouldn’t take them so we never went into the room. I don’t want my money back.
Stayed 1 night in Dec 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A++
The Ritz-Carlton of exterior entry hotel rooms.
Stayed 1 night in Dec 2024

10/10 Excellent

Brian and Kathy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is recently remodeled. They did a good job making an old hotel feel refreshed. Service was also very good. I will stay here again.
Stayed 1 night in Dec 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Jacqueline

Traveled with family
Liked: Staff & service
The few staff that they have are very helpful very hospitable their room appliances are often broken and their sales team is unreachable I work for a corporation and I wanted to try to arrange corporate rates but I cannot get in touch with anyone from sales after several attempts so management should look into that they may be missing out on a big opportunity with a major corporation
Stayed 1 night in Dec 2024

10/10 Excellent

Tim

Liked: Property conditions & facilities
Nice room clean spacious good parking easy access from freeway
Stayed 1 night in Dec 2024

6/10 Okay

Marissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Cindy

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

David

Liked: Staff & service, amenities, property conditions & facilities
So good
Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Nov 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Nov 2024

10/10 Excellent

Lara

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, quick easy checkin, and dog friendly! Super close to downtown as well.
Stayed 1 night in Nov 2024

10/10 Excellent

Lesly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Dec 2024

10/10 Excellent

Anna-Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Alex

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Wall heater not working. I asked if establishment has a portable heater. Was told NO! Was really surprised to find one working in a front desk in a morning.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay! Very clean and comfortable. The only negative was the tv would not connect and after I called the desk, they said maintenance would come over, but no-one ever showed up.
Stayed 1 night in Dec 2024