Loved this hotel, and all it had to offer. Staff were wonderful. Food great. Room super clean and comfortable. My cautionary tale is about laundry. I filled out the form, placing 7 t-shirts (3 short sleeve, 4 long sleeves, all cotton) and 7 underwear in the bag. I calculated it would be about $35. When it came back the next day I noticed a new form had replaced the one I submitted, with changed made. My 4 long-sleeve t-shirts were reclassified as more expensive items -"pullovers." I could accept that, even though all other hotels had classified them as t-shirts. There was other writing in other columns, but I assumed things were OK until I was checking out, and found I'd been charged $70. What happened is that I made an honest mistake and checked the column to the right instead of the left. Hotel services then --without consulting me -- not only washed but dry/cleaned and pressed my clothes. I have attached the forms for readers to see. I have been in management, and would have erred on the side of the customer's honest mistake (I mean $70 to wash 7 undies and 7 t-shirts)? So, I'll always remember this hotel as the most expensive laundry I've ever used... and want my experience to be a cautionary tale for other travelers.