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Hotel Serenella

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Serenella

Seasonal outdoor pool, pool umbrellas, sun loungers
View from property
Sundeck
Superior Double Room, Balcony | Down comforters, in-room safe, desk, soundproofing
Sundeck

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Pet friendly
    Pet friendly
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping

Explore the area

Map
Via Punta Staffalo 1, Sirmione, 25019
  • Church of San Pietro
    3 min walk
  • Center Aquaria Spa and Wellness Center
    3 min walk
  • Church of Santa Maria della Neve
    7 min walk
  • Verona (VRN-Valerio Catullo)
    59 min drive

Room options

View all photos for Deluxe Suite, Balcony

Deluxe Suite, Balcony | Down comforters, in-room safe, desk, soundproofing

Deluxe Suite, Balcony

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Basic Double or Twin Room (No Balcony)

Basic Double or Twin Room (No Balcony) | Down comforters, in-room safe, desk, soundproofing

Basic Double or Twin Room (No Balcony)

  • 151 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room, Balcony

Superior Double Room, Balcony | Down comforters, in-room safe, desk, soundproofing

Superior Double Room, Balcony

  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double or Twin Room, Balcony

Comfort Double or Twin Room, Balcony | Down comforters, in-room safe, desk, soundproofing

Comfort Double or Twin Room, Balcony

  • 151 sq ft
  • Sleeps 3
  • 1 Queen Bed
Exterior
Hotel Sirmione e Promessi Sposi
Pool
Hot Tub
Breakfast included
Spa
4.4 out of 5, Excellent, (1010)
The price is $111
per night
$127 total
includes taxes & fees
Dec 5 - Dec 6
Hotel Sirmione e Promessi Sposi

About the neighborhood

Sirmione

With a stay at Hotel Serenella in Sirmione, you'll be within a 5-minute walk of Church of San Pietro and Center Aquaria Spa and Wellness Center. .This hotel is 11.1 mi (17.8 km) from Gardaland and 23.3 mi (37.4 km) from Aquardens Spa.

What's nearby

  • Center Aquaria Spa and Wellness Center - 3 min walk - 0.2 miles
  • Grotto of Catullus - 7 min walk - 0.4 miles
  • Santa Maria Maggiore - 8 min walk - 0.5 miles
  • Scaliger Castle - 8 min walk - 0.5 miles
  • Jamaica Beach - 12 min walk - 0.7 miles

Getting around

  • Sommacampagna-Sona Station - 25 min drive
  • Milan Malpensa Airport (MXP) - 150 min drive

Restaurants

  • ‪Grotte di Catullo - ‬7 min walk
  • ‪Lido delle Bionde - ‬9 min walk
  • ‪Bar Alla Torre - ‬7 min walk
  • ‪Ristorante Agli Scaligeri - ‬8 min walk
  • ‪Il Girasole - ‬5 min walk

About this property

Hotel Serenella

Hotel in Sirmione with a seasonal outdoor pool and a bar
Hotel Serenella offers 39 air-conditioned accommodations with safes and hair dryers. Beds feature down comforters. Flat-screen televisions come with digital channels. Bathrooms include bidets and complimentary toiletries. Housekeeping is offered daily and change of towels can be requested.
Recreational amenities at the hotel include a seasonal outdoor pool.
Make yourself at home in one of the 39 air-conditioned rooms featuring flat-screen televisions. Digital television is provided for your entertainment. Bathrooms have complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden.
Grab a bite from the snack bar/deli serving guests of Hotel Serenella. Relax with your favorite drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include luggage storage, a library, and a safe deposit box at the front desk. A roundtrip airport shuttle is available for a surcharge.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 5 per day); reservations required
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • Library
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 40 per night
Cribs (infant beds) are available for EUR 15 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.50 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Nearby parking fee: EUR 5 per day (1476 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15 per night
  • Rollaway bed fee: EUR 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to September
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Serenella Hotel
Hotel Serenella Sirmione
Hotel Serenella Hotel Sirmione

Reviews

9.0

Wonderful

Rating 10 - Excellent. 201 out of 320 reviews" "
Rating 8 - Good. 87 out of 320 reviews" "
Rating 6 - Okay. 17 out of 320 reviews" "
Rating 4 - Poor. 11 out of 320 reviews" "
Rating 2 - Terrible. 4 out of 320 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jane Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
You can always tell a family-run establishment; their heart & soul is on display. The custom-made breakfast was amazing!
Stayed 3 nights in Aug 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow great
Stayed 1 night in Jul 2024

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

jeff

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location was exceptional first rate experience
Stayed 1 night in Jul 2024

8/10 Good

Ryan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

6/10 Okay

Natalie

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
It’s o.k.
Location was fantastic but hotel was very dated especially our room. It was clean though. The parking is off site and tricky to find and it has to be said, the owner (male) was not helpful when I said that my boyfriend was having trouble locating it. In fact, he snapped “it’s behind the church” in a rude manner. He also snapped that check out is not until 8am and we should have read that in our rooms (we needed to leave at 7:30am for a tour). The bill was already paid so it wasn’t an issue. He just made us feel unwelcome to be honest. The anircon in the room worked but the decor felt like a time warp from 1991 and they didn’t provide bottled water nor was the bar open late to get water which is a bit of a shock on our first night there during a heatwave. Other than that, the rest of the staff were nice in the hotel and location is great for walking into the town for dinner. It was safe also.
Stayed 2 nights in Jul 2024

2/10 Terrible

Sundeep

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
No air conditioning not even fans in the hotel communal areas makes anywhere outside of our hotel room unusable in 35 degree heat. Beds are rock hard like sleeping on concrete. Basic room is tiny with a view onto a wall. Staff not willing to even let us check in until 1pm after arriving on an early flight. Had to change our hotel after one night. Horrible attitude and unfriendly staff. Felt unwelcomed. Would not recommend. Extremely basic small hotel. Shame because location is great. Would not go to the lake from their jetty felt unclean. Total waste of money and a stressful start to our holiday. Stayed at Hotel Continental next doors completely different league of hotel was outstanding.
Stayed 8 nights in Jul 2024

10/10 Excellent

Kira

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
such a gem in sirmione. wonderful service, and especially loved the private dock access. will definitely be returning
Stayed 4 nights in Jul 2024

10/10 Excellent

Claire Louise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent 1 week stay at hotel serenella. Old fashioned style (in a good way - lovely old couches and antique furniture), lovely staff. Small pool area but also has lovely pier onto the lake with sunbeds and shady area. Quiet but only a few mins walk to the busy parts of sirmione. No issue ordering breakfast ahead of time as its easy to change what you want or change the time the day before - or choose once and leave it for the whole stay - not the hassle some people say it is. Breakfast was lovely and the poolside bar served food and drinks up to 6.30. Would definitely stay again.
Stayed 7 nights in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The lake access is the winner for this area
Pros: - The lake access via the hotels own private area/jetty is fantastic. There are only around 10 sun beds though, but we got a spot every time we went down. - You can take drinks / pay for delivery of drinks and food over to the jetty. - All the staff were super friendly and helpful. - We didn’t have the breakfast, but it looked amazing and good value for the amount and quality of food you got. - It’s around a 10 min walk (max.) from the ferry. You can get this direct from Desenzano and other local towns - it’s very affordable per person, and much better than taking the bus from the main part of Sirmione. It’s a long walk from the main town of Sirmione (we did this from the hotel down to the local supermarket and it was almost an hour). - Very affordable bar and tourist tax compared to other parts of Italy. - great value for what you got in this area. Cons: - We paid for the no balcony room and got a pretty tired, small room over looking the hotel car park. The shower was a little broken, and the soap dispenser fallen off the wall. - The bed was very hard and pillows not great, so we didn’t sleep all that well.
Stayed 4 nights in Jul 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderfully helpful owner and staff. Sun beds on the lake a big plus. Would highly recommend staying here.
Stayed 3 nights in Jul 2024

6/10 Okay

Rory

Traveled with partner
Liked: Cleanliness, amenities
The breakfast is glorious and the private dock is really nice and quiet. However the beds and pillows were very firm. Didn't bother me too much but my girlfriend had trouble sleeping.
Stayed 2 nights in Jun 2024

6/10 Okay

Carlie

Stayed 3 nights in Jun 2024

10/10 Excellent

Digby, Darlington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2024

10/10 Excellent

Norman

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Serenella was fantastic. It was located in a wonderful old part of the town. The staff was welcoming and professional. Everything could be reached by walking and there were wonderful restaurants to eat. Directions from the Hotel were excellent and they were very quick in responding to any of your questions. We had a wonderful stay, and we would certainly recommend it
Stayed 1 night in May 2024

10/10 Excellent

Leigh

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great easy service to order drinks/food Ordered a grilled veg toastie was amazing!!! Bed was comfy, room was cute, pool was cold but lovely and relaxing area.
Stayed 1 night in May 2024

10/10 Excellent

Barry, Limerick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cleaning of the property was excellent and constant. Beautiful touches in a very nice hotel.
Stayed 6 nights in May 2024

10/10 Excellent

Samuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and convenient to thermal baths!
Stayed 2 nights in Apr 2024

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very sweet spot in an amazing location. Right at the quiet tip of Sirmione, surrounded by much more expensive places. This place is modest and charming with many quirky little decorative touches. We loved it.
Stayed 2 nights in Sep 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

8/10 Good

ROCIO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay In Sirmione
The hotel was great, the only difficulty for us with no car was getting to it as it is a long walk from the castle specially pulling suitcases.
Stayed 3 nights in Sep 2023

10/10 Excellent

Tanja

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay with family
Sarah and her staff were delightful and welcoming. Location of hotel is perfect. Would stay there again.
Stayed 2 nights in Sep 2023

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort
It was extremely inconvenient to get to the hotel, because of his central location. No one at the hotel informed us about. We were only asked for the car's plate number. Also, the online photos do not really reflect the reality of the place. Bathrooms are old and rooms are pretty small.
Stayed 2 nights in Sep 2023

10/10 Excellent

Patrick

Stayed 2 nights in Sep 2023