2/10 Terrible
Frankie V.
Oct 28, 2024
Disliked: Cleanliness
DO NOT BOOK THIS PROPERTY
We booked this stay on Oct 13, for an overnight stay on Oct 18th. We messaged and called the property multiple times through out our 10 hour drive to find out how to access the room. NO response at all. We get to the rooms building and there is a SUV with Arkansas license plates in our parking spot. Still NO response from property.
We call and finally get ahold of the property while sitting in the parking lot trying to find out what is going on. She tells us the room is NOT AVAILABLE. Its not been cleaned. Its VRBO's fault. Not my fault. It is VRBO's fault. Blah Blah Blah. But yet there is a vehicle parked in the rooms parking spot. She said she would try and find us something else in their properties and call us back. Told us sorry, nothing else available. Nothing else i can do. We were not impressed after a ten hour day of driving to find out that the property we booked in advance had probably been double booked.
From another review this seems to be a pattern here.
If you want to be sure you have someplace to stay, book with somebody else. DO NOT BOOK HERE.
At least our refund was prompt. Saw that message as we were scrambling to find a motel room on a Friday night.
Frankie V.
Stayed 1 night in Oct 2024