Best Western Empire Towers

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Empire Towers

Business center
Blackout drapes, iron/ironing board, cribs/infant beds, rollaway beds
Exterior
Lobby
Room, 1 Queen Bed | Blackout drapes, iron/ironing board, cribs/infant beds, rollaway beds

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
4100 W Shirley Place, Sioux Falls, SD, 57106
  • Empire Mall
    7 min walk
  • Avera Hospital
    3 min drive
  • McDonald's
    2 min walk
  • Sioux Falls, SD (FSD-Sioux Falls Regional)
    11 min drive

Room options

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Dining Table)

  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds (Dining Table)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the neighborhood

Sioux Falls

A stay at Best Western Empire Towers places you in the heart of Sioux Falls, within a 5-minute drive of Empire Mall and The Outdoor Campus. .This hotel is 1.9 mi (3 km) from Augustana College and 1.9 mi (3.1 km) from Avera Hospital.

What's nearby

  • Empire Mall - 7 min walk
  • Avera Hospital - 3 min drive
  • Augustana College - 3 min drive
  • Sanford USD Medical Center - 5 min drive
  • Denny Sanford Premier Center - 6 min drive

Getting around

  • Sioux Falls Regional Airport (FSD) - 11 min drive

Restaurants

  • ‪Starbucks - ‬16 min walk
  • ‪Chick-fil-A - ‬4 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Buffalo Wild Wings - ‬11 min walk
  • ‪Texas Roadhouse - ‬14 min walk

About this property

Best Western Empire Towers

Colonial hotel with free breakfast and a 24-hour front desk
Best Western Empire Towers offers 62 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Sioux Falls hotel provides wireless Internet access for a surcharge. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 62 air-conditioned rooms featuring microwaves and flat-screen televisions. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, as well as phones with free local calls.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and a television in a common area. Additional features at this Colonial hotel include complimentary use of a nearby fitness facility and a vending machine.
A complimentary full breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary full breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 1 per stay)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 3 floors
  • Built in 1993
  • Colonial architecture
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Restaurant dining guides

More

  • Air conditioning
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 20.00
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 90 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are available for USD 3.0 per day

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 1 per stay (rates may vary)
  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 20.00 (subject to availability)
  • Crib (infant bed) fee: USD 3.0 per day
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

A car is recommended for transportation to and from this property
Children under 16 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Best Western Empire
Best Western Empire Towers
Best Western Empire Towers Motel
Best Western Empire Towers Motel Sioux Falls
Best Western Empire Towers Sioux Falls
Empire Towers
Best Empire Towers Sioux Falls
Best Western Empire Towers Hotel Sioux Falls
Best Western Sioux Falls
Sioux Falls Best Western
Best Western Empire Towers Hotel
Best Western Empire Towers Hotel
Best Western Empire Towers Sioux Falls
Best Western Empire Towers Hotel Sioux Falls

Best Western Empire Towers Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 414 out of 1002 reviews" "
Rating 8 - Good. 352 out of 1002 reviews" "
Rating 6 - Okay. 133 out of 1002 reviews" "
Rating 4 - Poor. 55 out of 1002 reviews" "
Rating 2 - Terrible. 48 out of 1002 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Jeanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, and a food breakfast.
Stayed 1 night in Jul 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Lindsey

Stayed 1 night in Sep 2024

8/10 Good

Andrew

Stayed 1 night in Sep 2024

2/10 Terrible

Brenda

Disliked: Property conditions & facilities
The ac drain pan was not draining properly resulting in the room smelling like mold and mildew. We had to turn the unit off.
Stayed 1 night in Sep 2024

6/10 Okay

Laura, La Salle

Traveled with partner
Liked: Cleanliness, staff & service
The hotel was okay. It is centrally located with lots of shopping around. Yes, the hotel is dated and in need of a renovation, but it was comfortable. Note that there is a sign at the front desk that clearly states they take a security deposit equal to a night's stay. I do not agree with this and probably would have gone elsewhere had I known in advance, but it is their policy. Breakfast was okay - a little less than expected from a Best Western.
Stayed 1 night in Sep 2024

8/10 Good

Sara

Stayed 1 night in Aug 2024

8/10 Good

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Kristi

Traveled with family
Disliked: Amenities, property conditions & facilities
We booked at the Empire Towers mainly cause we had stayed there before. The beds were horrible, they were like "curch pew hard." We were looking forward to spending time in the pool. We walked in and it smelled so bad, it was a damp moldy smell, so that was a huge disappointment.
Stayed 1 night in Aug 2024

10/10 Excellent

Balaji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Ann

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property does not look like the pictures. It is old and in need of updates. It was a fine 2-star property, just old.
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Abhi at the front desk was excellent. There was a small issue with our room at check in and he graciously moved us to a new room all while also juggling other customers at the front desk. He was very professional and accommodating. Only stayed one night and it was just what we needed for the price.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just did an overnight stay passing through the area on our way back home. This was a great place to stay. Our room was super clean and the staff were friendly. Would definitely chose this place to stay again.
Stayed 1 night in Aug 2024

6/10 Okay

John

Liked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Melanie

Stayed 1 night in Aug 2024

6/10 Okay

Shirley

Stayed 1 night in Aug 2024

6/10 Okay

Dennis

Disliked: Cleanliness, staff & service, property conditions & facilities
It was ok
Stayed 1 night in Aug 2024

10/10 Excellent

Brandon

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Jul 2024

4/10 Poor

Samantha

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Where to start. First we booked our King room 4 months ago. When we arrive to check in (at 2:50pm) they told us that they overbooked and they were going to "upgrade" us to a room with 2 queen beds. My husband asked if there was a price difference (which we all know that the King is more expensive) and the guy at the desk said "yes there is but the difference is on us". The guy then told my husband that he could "see that we were already paid in full but he needed a credit card for incidentals". Of course this is a standard practice & we had no issues with that. We go to our room and the room was VERY moist. Air wasn't on and smelled gross. We decided that we are only staying 2 nights and we had already paid in advance so we would just go ahead and stay. I will say that we looked and the sheets and towels all looked clean. The next day we were out with friends (the reason we were there to visit) and my husband checked his credit card. The hotel charged (put a hold) our card for incidentals BUT also charged us an additional stay same as the cost for a queen room. We already paid for the King room 4 months ago. We gave up time on vacation to come back and talk to the manager who said that they could see that we paid but they hadn't received their money from Expedia so they had to charge us. They ran our card knowing that we already paid. We did receive the lesser charge (for the actual room we got) back. Will NEVER go back & our local friends will spread the word as well.
Stayed 2 nights in Jul 2024

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Lela

Traveled with partner
Liked: Staff & service
Staff was friendly and helpful. Room was clean but small and the bathroom was barely big enough to turn around in. Beds were comfortable. Food was just ok. It was an ok stay for one night for 2 people.
Stayed 1 night in Aug 2024

8/10 Good

Steve

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jeanette

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe and they fed us!
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little worried
It was ok but I am pretty sure they are trying to charge me a second time and I paid in hotels.com in full when I booked
Stayed 1 night in Jul 2024

2/10 Terrible

Rhonda

I wasn't able to check in on the 29th of july
Stayed 1 night in Jul 2024