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Pan Pacific Serviced Suites Orchard, Singapore

5.0 star property

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Photo gallery for Pan Pacific Serviced Suites Orchard, Singapore

Outdoor pool, sun loungers
Lounge
Sundeck
View from property
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Kitchen
  • Washer
  • Dryer
  • Parking included

Explore the area

View in a map
96 Somerset Road, Singapore, 238163
  • Place, Orchard Road
    ‪2 min walk‬
  • Place, Takashimaya Shopping Centre
    ‪3 min walk‬
  • Place, ION Orchard
    ‪8 min walk‬
  • Airport, Singapore (SIN-Changi)
    ‪25 min drive‬

Room options

View all photos for Deluxe Suite, 1 Bedroom

City view

Deluxe Suite, 1 Bedroom

  • City view
  • 527 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Executive Suite, 1 Bedroom

  • City view
  • 688 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom

City view

Premium Suite, 1 Bedroom

  • City view
  • 688 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 2 Bedrooms

City view

Executive Suite, 2 Bedrooms

  • City view
  • 883 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Twin Beds

View all photos for Penthouse, 1 Bedroom

Penthouse, 1 Bedroom | City view

Penthouse, 1 Bedroom

  • City view
  • 1302 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Penthouse, 2 Bedrooms

Penthouse, 2 Bedrooms | City view

Penthouse, 2 Bedrooms

  • City view
  • 1689 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

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About the neighborhood

Singapore

With a stay at Pan Pacific Serviced Suites Orchard, Singapore, you'll be centrally located in Singapore, steps from Orchard Road and a short 3-minute drive from Bugis Street Shopping District. .This family-friendly aparthotel is 2.4 mi (3.9 km) from Marina Bay Sands Skypark and 2.6 mi (4.2 km) from Marina Bay Sands Casino.
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What's nearby

  • Orchard Road - 2 min walk - 0.1 miles
  • Takashimaya Shopping Centre - 3 min walk - 0.2 miles
  • Mount Elizabeth Medical Center - 7 min walk - 0.4 miles
  • ION Orchard - 8 min walk - 0.5 miles
  • Robertson Quay - 12 min walk - 0.7 miles

Getting around

  • Somerset Station - 1 min walk
  • Kempas Baru Station - 33 min drive
  • Seletar Airport (XSP) - 22 min drive

Restaurants

  • ‪Jibiru Craft Beer Bar - ‬1 min walk
  • ‪Ya Kun Kaya Toast 亞坤 - ‬2 min walk
  • ‪Marché - ‬2 min walk
  • ‪Hvala - ‬2 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Pan Pacific Serviced Suites Orchard, Singapore

Pan Pacific Serviced Suites Orchard, Singapore offers 126 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and laptop-compatible safes. 40-inch LCD televisions come with cable channels and pay movies. Accommodations at this 5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bathrobes, slippers, designer toiletries, and bidets.

This Singapore aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided on weekdays only.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a steam room and a 24-hour fitness center.
Make yourself at home in one of the 126 air-conditioned rooms featuring kitchenettes with refrigerators and ovens. Wired and wireless internet access is complimentary, while 40-inch LCD televisions with cable programming provide entertainment. Conveniences include phones, as well as laptop-compatible safes and complimentary newspapers.
Enjoy a range of recreational amenities, including an outdoor pool, a hot tub, and a steam room. Additional amenities at this aparthotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy a meal at the restaurant or snacks in the aparthotel's coffee shop/cafe. Buffet breakfasts are served on weekdays from 6:00 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge between 6:00 AM and 10:30 AM on weekdays.
Pan Pacific Serviced Suites Orchard, Singapore has a restaurant on site.

Property amenities

Pool/Spa

  • Hot tub
  • Outdoor pool
  • Pool loungers
  • Steam room

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free covered self parking on site
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Family friendly

  • Babysitting (surcharge)
  • Children stay free (see details)
  • Children's pool

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Ice maker
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop
  • Toaster

Dining

  • Weekday buffet breakfast available 6:00 AM to 10:30 AM for a fee: SGD 25 per person
  • A coffee shop/cafe
  • A restaurant

Bedrooms

  • Bedroom
  • Bedsheets provided
  • Rollaway/extra bed: SGD 98.10 per night

Bathroom

  • 1 private bathroom
  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • 40-inch LCD TV with cable channels
  • Library
  • Pay movies
  • Stereo

Outdoor areas

  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Meeting room

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Pool access ramp on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free daily newspapers
  • Housekeeping on weekdays only
  • Iron/ironing board
  • Laptop-compatible safe
  • Local maps
  • Luggage storage
  • Phone
  • Porter/bellhop
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In the city center
  • Near a metro station

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Children's pool
  • Shopping mall

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 126 units
  • 16 floors
  • Access via exterior corridors
  • Built in 2008
  • Garden
  • No plastic coffee stirrers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SGD 98.1 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: SGD 1000.00 per stay
  • The tax amount which is set in the 'Price details' and payable by the guest, will be subject to changes based on the tax rate at the time of payment of the applicable room charges.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately SGD 25 per person
  • Airport shuttle fee: SGD 96.30 per vehicle
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: SGD 98.1 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Pan Pacific Serviced
Pan Pacific Serviced Suites Hotel
Pan Pacific Serviced Suites Hotel Singapore
Pan Pacific Serviced Suites Singapore
Pan Pacific Suites
Pan Pacific Serviced Suites Beach Road, Singapore
Pan Pacific Serviced Suites Orchard Singapore Apartment
Pan Pacific Serviced Suites Apartment
Pan Pacific Serviced Suites Orchard Singapore
Pan Pacific Serviced Suites Orchard Singapore
Pan Pacific Serviced Suites Orchard, Singapore Singapore
Pan Pacific Serviced Suites Orchard, Singapore Aparthotel

Pan Pacific Serviced Suites Orchard, Singapore Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 61 out of 81 reviews
Rating 8 - Good. 11 out of 81 reviews
Rating 6 - Okay. 7 out of 81 reviews
Rating 4 - Poor. 1 out of 81 reviews
Rating 2 - Terrible. 1 out of 81 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Garner L

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
A very fine accomodations which was perfect for us
Stayed 6 nights in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Garth

Traveled with partner
Liked: Cleanliness, property conditions & facilities
This was a great place to stay. It is ideally located on Orchard Road, with an MRT and plenty of food right next door. The reception staff were lovely and they provide a good breakfast. Best coffee was at the Providore just up the street. We will happily stay here again.
Stayed 7 nights in Nov 2024

10/10 Excellent

Devika

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our stay at Pan Pacific Service suites. Orchard Singapore. It was right in the centre easy shopping, staff very polite and always helpful and respected our needs. We had a late checkout as our flight back to England was at 20:55 and we were never charged for this. Overall we loved it and one day we will be back.
Stayed 7 nights in Sep 2024

10/10 Excellent

Sibo, Wheelers Hill

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Good location
Stayed 6 nights in May 2024

8/10 Good

Tsz Kwan Phoebe

Liked: Cleanliness, amenities, property conditions & facilities
A great location which is easily assessible to public transport and shops. Supporting staffs are very nice, but sorry to say that staffs in the reception are cold and not very helpful.
Stayed 7 nights in Feb 2024

8/10 Good

Andrew

Stayed 14 nights in Oct 2022

10/10 Excellent

Soo Thiam

Stayed 15 nights in Jun 2022

10/10 Excellent

David

Stayed 12 nights in May 2022

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Stayed 12 nights in Jun 2020

6/10 Okay

DARREN

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Room condition is old.
Stayed 12 nights in Jan 2020

8/10 Good

Bev

Liked: Cleanliness, staff & service, room comfort

Perfect location

We stayed here for 8 nights. We have been to Singapore a number of times but this is the first time staying at Pan pacific Serviced Suites, Orchard. The location for us was perfect. We were close to restaurants and shops and close proximity to Raffles etc. We booked a one bedroom executive Suite. The room was comfortable and had everything we needed. It is great to have a washing machine and dryer. The suite is looking a little tired but still comfortable nonetheless. The staff were friendly and helpful. We will certainly stay here again.
Stayed 6 nights in Dec 2019

10/10 Excellent

Mr.Black, Fort Washington, MD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is quite great! The hotel is located in one of the best spots, close to tons of shopping and eateries. The transit system is next door, so navigating is quite simple.
Stayed 6 nights in Oct 2019

10/10 Excellent

Paul

Liked: Staff & service, property conditions & facilities, room comfort

Definitely worth a stay

Stay was fantastic, great room and breakfast was excellent. Only minor grumble was room cleaning was very average and the wet bath mat was folded and put back for reuse when I had left them out to be replaced but that didn’t detract from our stay.
Stayed 11 nights in Sep 2019

6/10 Okay

S.G, Houston

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
The breakfast is of low quality to say the least. The lack of western breakfast portions is non-existent. I understand this SE Asia, but essentially every hotel on orchard road DOES have western breakfast portions in the mornings.
Stayed 6 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for transport network, places to eat and drink, and in the heart of orchard street. Amenities were good, room was excellent, although breakfast was a bit poor. Overall very good, would go back.
Stayed 6 nights in Sep 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best breakfast ever! Straight to the point menu always start the day right. As thats one decision making down . Thank you! Jeep it up!
Stayed 9 nights in Aug 2019

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

High standard apart hotel

Great location next to Somerset MRT, all staff really helpful, very comfortable and everything I needed for a 6 night stay. Only think to watch out for is the free breakfast and room service is not provided on Sundays and public holidays, my trip coincided with 2 public holidays, lots of options nearby and obviously you can do your own in the Kitchenette.
Stayed 6 nights in Aug 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Could be better

Generally everything was ok. The bathroom especially the shower cubicle are quite small. The bed was incredibly hard. The washer dryer broke on Friday although maintenance attended Saturday morning a new machine could not be sourced until Saturday evening. Unfortunately the replacement machine also did not work. We checked out on the Monday the washing machine situation had still not be rectified. No mention of this when we checked out.
Stayed 7 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2019

6/10 Okay

JILL

Disliked: Property conditions & facilities
Quiet. Good location. But rooms are dark and need to be remodeled.
Stayed 7 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business trip

I stayed there for business for 2 weeks. Place is located very central and only a minute walk from Somerset MRT station.
Stayed 11 nights in Apr 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location for our Singapore holiday. Next to MRT, shops, restaurants and attractions. The Executive Suite was ideal for our needs. The pool and hydrotherapy suite were much used by ourselves. Breakfasts are of a high standard and the staff were outstanding. Highly recommended.
Stayed 8 nights in Apr 2019