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Pan Pacific Orchard

5.0 star property

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Photo gallery for Pan Pacific Orchard

Garden
City view
Lobby
Hypo-allergenic bedding, minibar, in-room safe, soundproofing
Deluxe 2 Bedrooms | Pool | 2 outdoor pools, open 7:30 AM to 9:00 PM, sun loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Spa
  • Bar
  • Housekeeping
  • Gym

Explore the area

Map
10 Claymore Road, Singapore, 229540
  • Orchard Tower
    ‪1 min walk‬
  • ION Orchard
    ‪7 min walk‬
  • The Paragon
    ‪11 min walk‬
  • Paya Lebar (QPG-Paya Lebar Air Base)
    ‪25 min drive‬

Room options

View all photos for Deluxe 2 Bedrooms

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Deluxe 2 Bedrooms

  • 592 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Pacific Club Balcony King

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Pacific Club Balcony King

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Two Bedrooms

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Premier Two Bedrooms

  • 592 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Premier Loft

Premier Loft | View from room

Premier Loft

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Pacific Club Balcony Loft

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Pacific Club Balcony Loft

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier King Room

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Premier King Room

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Twin Room

City view

Premier Twin Room

  • 269 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Balcony King Room

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Premier Balcony King Room

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Deluxe Twin Room

  • 269 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Beach Terrace Balcony King

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Beach Terrace Balcony King

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Deluxe King Room

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Beach Terrace Suite

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Beach Terrace Suite

  • 721 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Beach Club Pool Access Loft

Beach Club Pool Access Loft | Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Beach Club Pool Access Loft

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Cloud Terrace Suite

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Cloud Terrace Suite

  • 721 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Garden Terrace Suite

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Garden Terrace Suite

  • 721 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Room

Pan Pacific Singapore

  • Pool
  • Spa
  • Kids pool
  • Free WiFi
4.6 out of 5, Wonderful, (1212)
The price is $251
per night
$301 total
includes taxes & fees
Mar 2 - Mar 3
Pan Pacific Singapore

About the neighborhood

Singapore

In the heart of Singapore, Pan Pacific Orchard is within a 5-minute drive of ION Orchard and Orchard Road. .This luxury hotel is 1.4 mi (2.2 km) from Singapore Botanic Gardens and 3 mi (4.8 km) from Marina Bay Street Circuit.

What's nearby

  • ION Orchard - 7 min walk
  • Orchard Road - 16 min walk
  • Singapore Botanic Gardens - 18 min walk
  • Marina Bay Sands Skypark - 7 min drive
  • Marina Bay Sands Casino - 7 min drive

Getting around

  • Orchard Station - 7 min walk
  • Kempas Baru Station - 31 min drive
  • Singapore Changi Airport (SIN) - 28 min drive

Restaurants

  • ‪Muddy Murphy's - ‬3 min walk
  • ‪French Fold - ‬4 min walk
  • ‪Ps Cafe - ‬2 min walk
  • ‪Isle Eating House - ‬2 min walk
  • ‪Merci Marcel - ‬4 min walk

About this property

Pan Pacific Orchard

Luxury Singapore hotel in Orchard with 2 outdoor swimming pools
Pan Pacific Orchard offers 343 air-conditioned accommodations with minibars and espresso makers. This Singapore hotel provides complimentary wireless Internet access.

Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

2 outdoor swimming pools are on site along with a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms. Services include facials, body scrubs, detox wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Make yourself at home in one of the 343 air-conditioned rooms featuring minibars and espresso makers. Complimentary wireless internet access is available to keep you connected. Bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary bottled water.
Pamper yourself with onsite massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Enjoy a satisfying meal at Mosella serving guests of Pan Pacific Orchard. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Singapore? This hotel has 6458 square feet (600 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Mosella - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Pacific Breeze - This bistro serves light fare only. Open daily.
Florette - Overlooking the garden, this Champagne bar serves light fare only. Open daily.

Languages

Chinese (Mandarin), English, Malay, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free secured, covered self parking on site
  • Limited onsite parking (max 1 space per unit)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: SGD 48 for adults and SGD 24 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • A swim-up bar

Restaurants on site

  • Florette
  • Mosella
  • Pacific Breeze

Things to do

  • 2 outdoor pools
  • Gym

Family friendly

  • 2 outdoor pools
  • Free crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • 6,458 square feet of conference space

Outdoors

  • Garden
  • Pool loungers

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Detox wraps
  • Facials
  • Massage
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • High-pile carpet in room
  • Pool access ramp on site
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 23 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SGD 150 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: SGD 100.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately SGD 48 for adults and SGD 24 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: SGD 150 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Pool access available from 7:30 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Orchard Pan Pacific
Pacific Orchard
Pan Pacific Hotel Orchard
Pan Pacific Orchard
Pan Pacific Orchard Hotel Singapore
Pan Pacific Orchard Singapore
Pan Pacific Singapore
Singapore Pan Pacific
Pan Pacific Orchard Hotel
Pan Pacific Orchard Hotel
Pan Pacific Orchard Singapore
Pan Pacific Orchard Hotel Singapore

Pan Pacific Orchard Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 211 out of 325 reviews
Rating 8 - Good. 61 out of 325 reviews
Rating 6 - Okay. 25 out of 325 reviews
Rating 4 - Poor. 15 out of 325 reviews
Rating 2 - Terrible. 13 out of 325 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

jacquelyn, miami

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love it. Very convenient for archaic street. Friendly staff. Super clean. Rooms are decent size. We love it
Stayed 2 nights in Nov 2024

10/10 Excellent

Leroy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing visual experience. Book a room with the glass balcony - the evening views of the illuminated pillars are spectacular - breakfast buffet and club benefits are amazing
Stayed 3 nights in Nov 2024

6/10 Okay

Michael

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Nov 2024

10/10 Excellent

Lynette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good stop over spot in busy Orchard.
Just passing through Singapore. A stop over.
Stayed 3 nights in Oct 2024

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

10/10 Excellent

Tonya

Traveled with family
Liked: Property conditions & facilities
Stunning looking property, one of the best Hotels I’ve ever stayed at
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely oasis amongst bustling Orchard
Had a wonderful stay at Pan Pacific. The staff were amazing from the moment you arrive to the goodbye when you leave. My room was comfortable & cozy. Facilities were impeccable, gym was a good size & adequate equipment. Pool had a nice tropical vibe, spent many hours just reading & relaxing. Location is perfect for shopping around Orchard. Close enough to be around everything but you don’t feel like you’re in the hustle & bustle of Orchard. Would definitely recommend Pan Pacific to everyone singles, couples & families.
Stayed 7 nights in Oct 2024

10/10 Excellent

Robyn

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is perfectly located for a visit to Singapore. The hotel is beautiful and just a pleasure to visit. Staff are so very pleasant.
Stayed 3 nights in Nov 2024

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interesting, modern design, great breakfast, very comfortable beds & premium toiletries. Great orchard location
Stayed 2 nights in Nov 2024

10/10 Excellent

Jean elie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect thanks
Stayed 2 nights in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service
Stayed 1 night in Nov 2024

10/10 Excellent

Reinolda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property with amazing staff, aesthetically beautiful, easy access to transport and great location
Stayed 4 nights in Oct 2024

10/10 Excellent

Pomp

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Gavin

Business traveler
Modern hotel in great location, plenty of staff to assist at all times
Stayed 1 night in Oct 2024

10/10 Excellent

richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property for family travelling with two young children.
Stayed 5 nights in Oct 2024

10/10 Excellent

CHRISTOPHE

Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

4/10 Poor

Tsz Wai Z

Liked: Cleanliness, staff & service
Disliked: Room comfort
Nice Hotel but Noisy if you have no luck
I was in 22/F and the outdoor event party was so noisy until 10pm. The design of the in-room refrigerator is nice, however the compressor is way too noisy and triggered every 15 mins.
Stayed 3 nights in Oct 2024

10/10 Excellent

Emily

Traveled with family
Stayed 7 nights in Oct 2024

4/10 Poor

Michelle

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Beautiful hotel, lovely setting, well appointed rooms. It was a disappointing stay on a couple of levels however. The light switch setup is incomprehensible. Tiny switches with tiny little pictures. Flip up to turn it on or down to turn off, except the DND sign which works in reverse. Toilet light would not turn off no matter what switches I flipped. I called the service number and was told to flip a switch. I explained that didn’t work and the operator said she’d send an engineer. The engineer didn’t arrive. Called again. Waited, no engineer. Went to the lobby and asked them to call an engineer, who arrived immediately. The engineer accompanied to my room and spent 10 minutes trying every combination of switches, before telling me the light couldn’t be turned off. The solution is to close the toilet door and close the bathroom door. How could no-one know this? How can it be acceptable for a hotel with how many hundreds of rooms - have a light that stays on 24x7? On my last day I called the call the call centre again for assistance with my bags from the porter for check out. The phone rang and rang, then a very sleepy sounding lady answered. Porter never arrived. Took my bags downstairs myself, no-one seemed to know about my request. Recommended if you want to show off at a lovely hotel, but not if you actually want decent service.
Stayed 2 nights in Oct 2024

10/10 Excellent

Maria

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Justin

Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities
Need a separate spot for tourist that do smoke.
Stayed 4 nights in Aug 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was good, but not amazing. The service was very impersonal. Breakfast seemed like a chaotic operation. The cleanliness of the room especially the bathroom I don’t rate very high. Otherwise, a nice location and beautiful hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

R Nathaniel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views and impeccable rooms. Will stay here again.
Stayed 5 nights in Sep 2024