8/10 Good
Areli, El Paso
Sep 29, 2024
Liked: Cleanliness, property conditions & facilities
I chose the Fiesta Inn in Silao mainly because of its proximity to the airport and the shuttle service they advertised. However, a week before my trip, they notified me that the shuttle service was unavailable. I reached out, explaining that this was the reason I selected the hotel, and they kindly offered to arrange a pick-up for me. Unfortunately, when I arrived, there was no one to pick me up, and I ended up taking a cab. To make up for the inconvenience, they offered a complimentary late check-out, which I appreciated.
The room itself was very clean and comfortable, but as a light sleeper, I had a few minor issues. There was a buzzing noise, and the thermostat had a bright light that disturbed my sleep. My wife, however, had no problems at all, so it might not be an issue for everyone.
On the bright side, the breakfast was absolutely delicious and a highlight of our stay. Overall, it’s a good hotel with friendly service, despite a couple of setbacks.
Areli
Stayed 1 night in Sep 2024