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Shintana Saya Residence

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Shintana Saya Residence

Exterior
Sundeck
Staircase
Royal Suite - Free Laundry + Airport Pick-Up | Premium bedding, pillowtop beds, free minibar, in-room safe
Lobby sitting area

Reviews

10 out of 10

Exceptional

Popular amenities

  • Bar
  • Spa
  • Room service
  • Parking included

Explore the area

Map
Street 30, Phum Veal, Sangkat Kouk Chak, Siem Reap
  • Charles de Gaulle Road
    12 min walk
  • Killing Fields Siem Reap
    14 min walk
  • National Road 6
    3 min drive
  • Siem Reap Angkor Intl. Airport (SAI)
    63 min drive

Room options

View all photos for Premium Room - Free Laundry + Airport Pick-Up

Premium bedding, pillowtop beds, free minibar, in-room safe

Premium Room - Free Laundry + Airport Pick-Up

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Two-Bedroom Family Suite - Free Laundry + Airport Pick-Up

Royal Two-Bedroom Family Suite - Free Laundry + Airport Pick-Up | Living area | Flat-screen TV

Royal Two-Bedroom Family Suite - Free Laundry + Airport Pick-Up

  • 1453 sq ft
  • Sleeps 6
  • 3 King Beds

View all photos for Family Suite - Free Laundry + Airport Pick-Up

Family Suite - Free Laundry + Airport Pick-Up | Premium bedding, pillowtop beds, free minibar, in-room safe

Family Suite - Free Laundry + Airport Pick-Up

  • 646 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Premium Room - Free Daily 60mn Spa Massage + Airport Pick-Up

Premium bedding, pillowtop beds, free minibar, in-room safe

Premium Room - Free Daily 60mn Spa Massage + Airport Pick-Up

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite - Free Laundry + Airport Pick-Up

Royal Suite - Free Laundry + Airport Pick-Up | Premium bedding, pillowtop beds, free minibar, in-room safe

Royal Suite - Free Laundry + Airport Pick-Up

  • 753 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Siem Reap

When you stay at Shintana Saya Residence in Siem Reap, you'll be in the historical district, within a 5-minute drive of Pub Street and Angkor Night Market. .This family-friendly hotel is 2.3 mi (3.8 km) from Angkor Wat and 0.6 mi (1 km) from Wat Thmei.

What's nearby

  • Angkor National Museum - 3 min drive
  • Old Market Area - 4 min drive
  • Pub Street - 5 min drive
  • Angkor Night Market - 5 min drive
  • Angkor Wat - 5 min drive

Getting around

  • Siem Reap Angkor Intl. Airport (SAI) - 63 min drive

Restaurants

  • ‪Amazon Angkor Restaurant - ‬16 min walk
  • ‪Citadel - ‬3 min drive
  • ‪crystal angkor restaurant - ‬18 min walk
  • ‪Nearykhmer Restaurant - ‬4 min drive
  • ‪RedBuff - ‬3 min drive

About this property

Shintana Saya Residence

Family-friendly hotel with a winery and free valet parking
Shintana Saya Residence offers 9 air-conditioned accommodations with free minibar items and minibars. Pillowtop beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and complimentary newspapers. Additionally, rooms include espresso makers and safes. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, and Thai massages.
Make yourself at home in one of the 9 air-conditioned rooms featuring free minibar items and espresso makers. Your pillowtop bed comes with premium bedding. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Don't miss out on the many recreational opportunities, including an attached winery, an outdoor pool, and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride on the shuttle (surcharge), which operates within 7 kilometers.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Full breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. For a surcharge, guests may use a shuttle from the hotel to the airport (available 24 hours) and a bus station shuttle.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Shintana Saya Residence has a restaurant on site.
A complimentary grocery shopping service is offered and 24-hour room service is available.

Languages

Chinese (Mandarin), English, Japanese, Khmer, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 7 km
  • Bus station shuttle (surcharge)
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: USD 12 for adults and USD 6 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Art gallery
  • Bicycle rentals
  • Children's pool
  • Helicopter/airplane tours
  • Horseback riding/rentals
  • Library
  • Mountain biking
  • Outdoor pool
  • Vineyard
  • Winery

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • In a nature reserve
  • Rooftop terrace
  • Vineyard

Spa

  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible bus station shuttle
  • Handrails in stairways
  • Phone accessibility kit
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability
An early check-in fee will be charged
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 60.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 12 for adults and USD 6 for children
  • Airport shuttle fee: USD 44 per vehicle (maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

Shintana Saya Residence Hotel Siem Reap
Shintana Saya Residence Hotel
Shintana Saya Residence Siem Reap
Shintana Saya Residence Hotel
Shintana Saya Residence Siem Reap
Shintana Saya Residence Hotel Siem Reap

Shintana Saya Residence Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 299 out of 311 reviews" "
Rating 8 - Good. 11 out of 311 reviews" "
Rating 6 - Okay. 0 out of 311 reviews" "
Rating 4 - Poor. 1 out of 311 reviews" "
Rating 2 - Terrible. 0 out of 311 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Aristotle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The epitome of a unique hotel: excellent in every possible respect, with the most courteous and kind staff and unique quality in every respect. This is the kind of hotel that makes you feel special without being overbearing. A unique and unforgettable stay!
Stayed 3 nights in Aug 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury escape - amazing staff and service. Exceeded expectations.
Stayed 1 night in Aug 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing staff, service and facilities. The best place we have ever stayed. Would highly recommend a stay here
Stayed 4 nights in Aug 2024

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquility
This place is incredible. The staff here are the most welcoming, caring and friendly people I've ever come across. The hotel itself is amazing. The rooms are huge! We were greeted at the airport with a free pick up, met at the entrance to the hotel every time we came back from being out for the day. We will absolutely be staying here again when we return to Siem Reap. Thank you for making our stay not only comfortable but also memorable.
Stayed 1 night in Aug 2024

10/10 Excellent

Juan Pablo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I simply loved every aspect of the hotel, from the room design to the staff service it was a great experience!
Stayed 2 nights in Jul 2024

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service.
Shintana had incredibly customer service. The were attentive and friendly. The room was quite large and well appointed. The people were a highlight. They treated us royally.
Stayed 5 nights in Jul 2024

10/10 Excellent

Kirsten

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Shintana Saya. All of the staff were fantastic and so helpful. They provided free tuktuk rides into town. The resort was very quiet and had a lovely pool and restaurant.
Stayed 3 nights in Jul 2024

10/10 Excellent

AIMEE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super helpful, they picked us up from the airport, taxi was only 3 dollars to downtown,, they scheduled oir taxis for our tours, and had the taxis wait for until we were finished. The massages were amazing, food was great, we wish we can give 10 star's.
Stayed 3 nights in Jul 2024

10/10 Excellent

Gregory

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is a small boutique hotel close to Angkor Wat. The rooms are large and the staff was great. The on sight restaurant is good for a meal to. The staff will arrange transportation to wherever you would like to go. Highly recommend.
Stayed 3 nights in Jul 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice boutique hotel, very clean, excellent decor, friendly and helpful staff. Free breakfast was cooked to order, not a buffet very nice. Menu for dinner and lunch was excellent and well prepared.
Stayed 3 nights in Jun 2024

10/10 Excellent

Takahiro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members are all friendly and kind. All fluent English speakers. Foods are excellent.
Stayed 2 nights in Jun 2024

10/10 Excellent

Janani

Traveled with family
A home away from home
The best hotel we ever visited. Clean and spacious rooms. - it is like a home away from home - breakfast, laundry and even drinks taken care by the hotel Khmer hospitality at its best, their staff is extremely caring and helpful. Good choice of breakfast, which includes vegetarian choices. Would love to visit it again in future I would love to recommend Som and Lalin for their kindness. They are so good.
Stayed 4 nights in Jun 2024

8/10 Good

keiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs were kind.
Stayed 4 nights in Jun 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Totally Recommended
It was a great experience. We had an amazing time and really above expectations. We booked it imagining we were going to have a good time, but we had a great time. All the staff (and I mean it) were extremely friendly in every single moment of our stay. Spacious room… massages included… relaxing atmosphere… tuktuk to the city availability… tour arranged to us. Everything to make our stay a memorable one. We totally recommend whenever you come to Siem Reap.
Stayed 3 nights in Jun 2024

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful 4 night stay at this quiet property. We purposely chose this property because it only has 9 rooms ensuring a quiet and personalized stay. All the staff was very welcoming and always greeted us with treats whenever we returned from our temple visits. Breakfast was delicious and the waitress at breakfast was sweet and kind. They remembered our food allergies and preferences which is much appreciated. We booked our tuk tuk rides to the temples through the hotel. Although a bit pricier than arranging it ourselves, it was well worth the money. They provided cold water and cold towels every time we returned to our tuk tuk and the driver was great. Not too much around the hotel but the hotel provides free rides to the town center. AC worked well and laundry service was useful due to the heat and humidity. Highly recommend this boutique hotel if you want something quiet and personalized just like a 5 star hotel.
Stayed 4 nights in May 2024

10/10 Excellent

Diep

Traveled with partner
Liked: Cleanliness, staff & service
Service, room, staff excellent 10/10 rating
Stayed 2 nights in Jun 2024

10/10 Excellent

michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with a gorgeous pool and very attentive staff. Very welcoming. Don’t let the road in front of the hotel bother you- once you’re on their property it’s fine
Stayed 1 night in May 2024

10/10 Excellent

Pamela

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Though the location is not optimal but the service and the amenities make up for it. We felt like we were in our home away from home with top notch services. Highly recommended and we will stay here again.
Stayed 3 nights in May 2024

10/10 Excellent

Jean-Philippe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible.
I cannot rate this hotel more highly. We had an incredible four night stay here with my family. The staff went out of their way to help us have the most enjoyable time, including airport transfer, snacks, housekeeping, taking us for a tuk tuk at sunrise when we insisted we try even when they knew it was too cloudy(!)! and looking after our two young daughters when they were all templed out! Stay here whenever in Siem Reap, for an incredible stay.
Stayed 2 nights in May 2024

10/10 Excellent

Aleksey, Bronx

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Fabian

Stayed 1 night in Apr 2024

10/10 Excellent

Yannick, Palo Alto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommending this 9-room boutique hotel providing a relief and relaxing stay in Siem Reap at close proximity to Angkor major sites. Over the top staff, very attentive and proactive to address the guests needs. For example, facilitating transfer from the airport, tuk-tuk rides, finding a guide and driver for the small circle tour from sunrise to sunset. I stayed 2 nights and enjoyed having delicious food and service ( 2 breakfasts and 1 lunch). I also got some rest at the pool early afternoon during the hear of the day between 2 temple visits.
Stayed 2 nights in Apr 2024

10/10 Excellent

Elisa

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel was amazing! We got stuck in Cambodia for an extra day and needed a place to stay. I saw the 5/5 star review and gave it a go… wow! I was not disappointed! The Hotel is so beautiful! It’s quiet and tranquil! The food was amazing! Everyone on the staff was so accommodating! David the owner created us on arrival as well. I felt so welcome! There was cheese, cashews, fruit and wine waiting for us in the room. The beds were exceptionally comfortable and everything was very clean. All in all this is one of the best hotels I have ever stayed in!
Stayed 1 night in Apr 2024

10/10 Excellent

Cristina, Lynn

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best staff that I have ever encountered. They surprised my mother-in-law with a cake for her birthday and the entire staff sang, which had her in tears. Our room included a massage, which was amazing. Only wish they had a gym! Thank you David and team :)
Stayed 3 nights in Apr 2024