Royal Empire Premium

3.5 star property

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Photo gallery for Royal Empire Premium

Garden
Front of property - evening/night
2 bars/lounges, cocktail bar
Lobby
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast included
  • Pool
  • Gym
  • Spa
  • Room service

Explore the area

Map
National Road No 6, Airport Road, Phum Krous, Siem Reap
  • Old Market Area
    ‪3 min drive‬
  • Pub Street
    ‪3 min drive‬
  • Angkor Night Market
    ‪3 min drive‬
  • Siem Reap Angkor Intl. Airport (SAI)
    ‪63 min drive‬

Room options

Premium Twin Room

  • 452 sq ft
  • City view
  • Sleeps 2
  • 2 Queen Beds

Premium Triple Room

  • 484 sq ft
  • Sleeps 3
  • 3 Twin Beds

Premium Double Room

  • 452 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Siem Reap

A stay at Royal Empire Premium places you in the heart of Siem Reap, within a 5-minute drive of Siem Reap Royal Residence and Old Market Area. .This family-friendly hotel is 1.6 mi (2.5 km) from War Museum Cambodia and 1.8 mi (3 km) from Angkor National Museum.

What's nearby

  • Siem Reap Royal Residence - 3 min drive - 1.5 miles
  • Old Market Area - 3 min drive - 1.8 miles
  • Pub Street - 3 min drive - 2.0 miles
  • Angkor Night Market - 3 min drive - 2.1 miles
  • Angkor Wat - 8 min drive - 4.1 miles

Getting around

  • Siem Reap Angkor Intl. Airport (SAI) - 63 min drive

Restaurants

  • ‪Amazon Angkor Restaurant - ‬13 min walk
  • ‪crystal angkor restaurant - ‬11 min walk
  • ‪Nearykhmer Restaurant - ‬15 min walk
  • ‪Piphop Aha Restaurant - ‬15 min walk
  • ‪Nearadey Cafe - ‬12 min walk

About this property

Royal Empire Premium

Family-friendly hotel with 2 restaurants and a full-service spa
Royal Empire Premium offers 96 accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies. These individually decorated accommodations have separate sitting areas. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

This Siem Reap hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

An indoor tennis court and a health club are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 11 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 96 individually decorated guestrooms, featuring refrigerators and minibars. Rooms have private balconies. 32-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and an indoor tennis court. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Enjoy international cuisine at Emerald Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary full breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Event facilities at this hotel consist of a conference center and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a ferry terminal shuttle.
A complimentary full breakfast is served each morning between 6:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Emerald Restaurant - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Golden Lounge - This cocktail bar serves light fare only.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, French, Italian, Japanese, Khmer, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • RV/bus/truck parking on site
  • Extended parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Emerald Restaurant
  • Golden Lounge

Things to do

  • Bicycle rentals
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Golf driving range
  • Health club
  • Helicopter/airplane tours
  • Horseback riding/rentals
  • Indoor tennis court
  • Library
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Ceiling hoist
  • Doorbell and phone notification
  • Elevator
  • Hand-held showerhead
  • Hardwood flooring in room
  • Phone accessibility kit
  • Portable shower seat
  • Smooth flooring in room
  • Visual doorbell notification
  • Wheelchair-accessible parking

More

  • 1 building
  • 4 floors
  • Built in 2012
  • Lifeguards
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 45 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: USD 15 (one-way), (from 1 to 12 years old)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 11 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision
Children under 16 years old are not allowed in the spa without adult supervision

Property is also known as

Royal Empire Premium Hotel Siem Reap
Royal Empire Premium Hotel
Royal Empire Premium Siem Reap
Royal Empire Premium

Royal Empire Premium Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 2 out of 8 reviews
Rating 8 - Good. 5 out of 8 reviews
Rating 6 - Okay. 0 out of 8 reviews
Rating 4 - Poor. 1 out of 8 reviews
Rating 2 - Terrible. 0 out of 8 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.6/10

Property conditions & facilities

Reviews

4/10 Poor

Ishan, Phnom Penh - Cambodia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible experience
Most unpleasant experience ever. The front desk tried to trick us by giving twin beds set together instead of of our booking for king beds. First they said no more king beds, then I demanded for the reservation I made. Front desk staff was rude. Hotel is not maintained. They have 2 breakfast buffets. One for Chinese and another for the rest. I don’t understand that. I think this hotel is good for Chinese travelers. But hotel staff are very demanding as if they are giving rooms for free. Breakfast is not good unless u like to have omelet everyday. I think the management have completely neglected the hotel maintenance. Wonder how they have got 4.5 star rating by Hotels.com
Stayed 2 nights in Nov 2018

10/10 Excellent

Maria, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Outstanding; Value: Fantastic; Service: Remarkable, Excellent CS; Cleanliness: Spotless; Food at the restuarant is costly.

8/10 Good

Weng, Malaysia

Liked: Staff & service
Facilities: Unpretentious; Value: Affordable; Service: Courteous; Cleanliness: Neat; Could not find any material on Tourist Guides in the hotel.

10/10 Excellent

Telmo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exotic, excellent swimming pool and well localised
We had some difficulties with the breakfast, too different.

8/10 Good

Tsz Yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Tsz Yin, Hong Kong

Liked: Cleanliness, property conditions & facilities, room comfort
酒店房間收不到Wifi 而且冷氣要頗長時間才冷,可能因為柬埔寨本身太熱 但整體來說可以接受

8/10 Good

YAMAMOTO , Osaka

Liked: Cleanliness, staff & service, room comfort
フレンドリーなホテル
年末年始に家族で3泊しました。 スタッフがみんなフレンドリーで、快適なホテルライフでした。 部屋も清潔で、ベッドもちょうどいい硬さです。 朝食メニューは、ブッフェスタイルで、種類も多く、朝から食べ過ぎました。

8/10 Good

김호진, 경상도

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
친절한 직원들♥
두번씩이나 숙박했으면서 늘 느껴던점은 직원들의 친절하다는점이다 다만 한국어 할수있는 직원없어서 아쉽다