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Heritage Suites Hotel

5.0 star property

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Photo gallery for Heritage Suites Hotel

Exterior detail
Property grounds
Colonial Family Suite With Jacuzzi | View from room
Colonial Suite Pool | Terrace/patio
2 restaurants, breakfast, lunch, dinner served; Asian cuisine

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Wat Polangka, Phum Slok Kram, Siem Reap, 17000
  • Place, Charles de Gaulle Road
    ‪3 min walk‬
  • Place, Royal Garden
    ‪3 min walk‬
  • Place, Siem Reap Royal Residence
    ‪8 min walk‬
  • Airport, Siem Reap Angkor Intl. Airport (SAI)
    ‪55 min drive‬

Room options

View all photos for Romantic Bungalow, 1 King Bed, Terrace

Romantic Bungalow, 1 King Bed, Terrace | Premium bedding, minibar, in-room safe, desk

Romantic Bungalow, 1 King Bed, Terrace

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 807 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Heritage Rooms

Heritage Rooms | Premium bedding, minibar, in-room safe, desk

Heritage Rooms

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Colonial Family Suite With Jacuzzi

Colonial Family Suite With Jacuzzi | Premium bedding, minibar, in-room safe, desk

Colonial Family Suite With Jacuzzi

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1130 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

View all photos for The Residence

The Residence | Premium bedding, minibar, in-room safe, desk

The Residence

  • Garden view
  • 1722 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Colonial Suite Pool

Colonial Suite Pool | View from room

Colonial Suite Pool

10.0 out of 10
Exceptional
(2 reviews)
  • 861 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Siem Reap

When you stay at Heritage Suites Hotel in Siem Reap, you'll be next to a golf course, a 2-minute drive from Pub Street and 6 minutes from Angkor Wat. .This family-friendly hotel is 0.1 mi (0.2 km) from Miniature Replicas of Angkor’s Temples and 0.2 mi (0.4 km) from Charles de Gaulle Road.

What's nearby

  • Miniature Replicas of Angkor’s Temples - 2 min walk - 0.1 miles
  • Charles de Gaulle Road - 3 min walk - 0.2 miles
  • Royal Garden - 3 min walk - 0.2 miles
  • Angkor National Museum - 7 min walk - 0.4 miles
  • Siem Reap Royal Residence - 8 min walk - 0.5 miles

Getting around

  • Siem Reap Angkor Intl. Airport (SAI) - 56 min drive

Restaurants

  • ‪River Square 24 - ‬7 min walk
  • ‪Le Bistrot - ‬11 min walk
  • ‪Tube Coffee - ‬7 min walk
  • ‪បាយមាន់ វត្តពោធិលង្កា - ‬2 min walk
  • ‪Cafe d'Angkor - ‬8 min walk

About this property

Heritage Suites Hotel

Heritage Suites Hotel offers 26 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)).

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

9 indoor swimming pools are on site along with an outdoor pool. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Make yourself at home in one of the 26 air-conditioned rooms featuring minibars. Complimentary wired and wireless internet access is available. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 9 indoor pools, a sauna, and bicycles to rent. Additional amenities at this Colonial hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy Asian cuisine at Heritage Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Full breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Siem Reap? This hotel has 861 square feet (80 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Heritage Restaurant - This poolside fine-dining restaurant specializes in Asian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Wine Bar - Onsite bistro. Open daily.
Bamboo Bar - This theme restaurant serves lunch and light fare. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: USD 15 for adults and USD 10 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Bamboo Bar
  • Heritage Restaurant
  • Wine Bar

Things to do

  • 18-hole adjacent golf course
  • 9 indoor pools
  • Bicycle rentals
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • 9 indoor pools
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 861 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 25 buildings
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Colonial architecture
  • Designated smoking areas
  • Mosquito nets
  • No plastic drinking straws
  • Reception hall
  • Vegan dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (December 24) Gala Dinner per adult: USD 55
  • Christmas Eve (December 24) Gala Dinner per child: USD 55 (from 4 to 11 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: USD 120
  • New Year's Eve (December 31) Gala Dinner per child: USD 120 (from 4 to 11 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 15 for adults and USD 10 for children
  • Rollaway bed fee: USD 50.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number L001-100099777

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Heritage Hotel Suites
Heritage Suites
Heritage Suites Hotel
Heritage Suites Hotel Siem Reap
Heritage Suites Siem Reap
Heritage Hotel Siem Reap
Heritage Siem Reap
Heritage Suites Hotel Relais And Chateaux
Heritage Suites Hotel Hotel
Heritage Suites Hotel Siem Reap
Heritage Suites Hotel Hotel Siem Reap

Heritage Suites Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 243 out of 304 reviews
Rating 8 - Good. 46 out of 304 reviews
Rating 6 - Okay. 12 out of 304 reviews
Rating 4 - Poor. 3 out of 304 reviews
Rating 2 - Terrible. 0 out of 304 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Ricardo

Stayed 3 nights in Nov 2025

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful room and attentive staff!
Stayed 3 nights in Nov 2025

10/10 Excellent

Geoffrey

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was excellent, very clean and well maintained. The staff could not do enough for you and were very attentive.
Stayed 4 nights in Nov 2025

10/10 Excellent

yong

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and spacious Great staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Hafiz, Stanmore

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
An excellent hotel all round. The staff were friendly, informed and courteous. The hotel room was large and comfortable. The hotel has a sister company - heritage tours - which was also excellent and arranged a fantastic, dedicated 3 day visit to Angkor Wat temples and Kulem mountain. (We co-designed the itinerary with Heritage Tours.)
Stayed 4 nights in Nov 2025

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great three night stay to explore Angkor. The staff was amazing, Makara and Tola were great and looked after us very well. We also booked all our Angkor temples via Heritage Tours and Teka was amazing in arranging everything. Solthea our guide was very knoweldgeable. Picked us up from the airport and returned us again and was great. All in all I cannot fault anything.
Stayed 3 nights in Oct 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was the most kind and hospitable I have ever encountered. The facilities were immaculate and it was nice to have the availability of breakfast in the morning. Make sure to book a massage and facial...they're phenomenal. The Heritage Adventures Team did an amazing job of providing a last-minute booking when a third-party vendor canceled and the whole team went above and beyond to make my stay and overall experience pure MAGIC! If you ever go to Cambodia, stay here at least once to experience the Wonder that is The Kingdom. Arkoun Chraen. 🙏
Stayed 4 nights in Oct 2025

10/10 Excellent

Hanbreen

Stayed 3 nights in Sep 2025

10/10 Excellent

Ruby

Stayed 1 night in Apr 2025

10/10 Excellent

grazyna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel and comfortable stay

We had a very pleasant stay in Heritage Suits hotel. The hotel itself is beautiful and our bangalow was lovely. It was spacious, clean and very comfortable. Breakfast was great and we enjoyed our evening meal on the one night we dined there. The journey to the centre of Siem Reap is only a few minutes by Tuk Tuk and the ride was actually really enjoyable - you get to see more of Siem Reap. The hotel staff are lovely and accommodating but I would advise to ensure the messages are clearly conveyed to avoid any misunderstanding. We would love to come back to Siem Reap one day and Heritage Suits would be our prefers choice!
Stayed 3 nights in Mar 2025

10/10 Excellent

Xavier

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Heritage Suites Hotel offers great amenities for an affordable price. We had a private pool in our suite! Staff are incredibly kind, helpful and reliable. I can only recommend that hotel, which I very much preferred to a past experience in Siem Reap in a well known international luxury brand hotel.
Stayed 3 nights in Feb 2025

10/10 Excellent

Chamnan

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Rosario A A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

Great service, good food, spacious clean suites. Highly recommend this hotel.
Stayed 3 nights in Jan 2025

10/10 Excellent

Rosario A A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful sanctuary at a perfect location!

Exemplary service, great location, friendly staff. I highly recommend this hotel
Stayed 6 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Marespand

Stayed 2 nights in Dec 2024

10/10 Excellent

Kariel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay, highly recommend

Simply incredible. We loved every second of our stay here. A true 5 star hotel at extremely reasonable prices. The staff are some of the nicest and most accommodating we’ve ever come across, going above and beyond each and every day. They have a jazz night on Tuesday which we loved, a stunning pool with happy hour drinks and food offers, and a gorgeous on site spa. The location was great, very close to central but just far enough to be away from the noise. Breakfast is delicious and the beds are comfortable, I really don’t have a bad thing to say! I recommend getting the airport pickup too, the pickup car has cool towels, soft drinks and wifi for the ride! I also suggest upgrading to the slightly nicer suite or even the room with the private pool, again for not much more money but gets you a massive and beautiful suite!
Stayed 4 nights in Dec 2024

6/10 Okay

xinmei

Traveled with family
We booked a family suite, and while it was spacious, the design had some drawbacks: 1. Curtains separated the two beds instead of a solid partition. 2. The shower area had no door for privacy. 3. The floor was extremely slippery, and we had to move carefully—unfortunately, my son slipped and fell. 4. The electrical outlets were very loose, making it difficult for our chargers to stay plugged in. 5. The room felt outdated. 6. The breakfast options were very limited. Overall, it wasn’t the most comfortable stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ana Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great! Incredibly clean, and the staff went above and beyond to make sure you feel welcome and at home. I highly recommend; the restaurant was also pretty good, with pretty nice food and good breakfast

10/10 Excellent

ALEXIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went for the half-marathon. I met a family. This charming property welcomed me wholeheartedly, and it made the race a much pleasant experience; from the English speaking remok driver who managed my moves around town including the 4:15am departure to the race, to the amazing receptionist who got out of her way to get me the safety pins, from the delicious food to the floral decorations (the gardening staff created an orchid bloom just before the weekend), every detail contributed to a wonderful experience!
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Tal

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible Stay !

Incredible Stay!!! Super Friendly Staff and Amazing Local Experience! Thank you
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was set in a boutique complex, in a very relaxing setting. Overall, the property is well maintained. The staff were accomodating, very friendly and went out of their way to make the guests feel at home. The breakfast was great and had both western and local options. In addition, the lunch and dinner options were also nice, but Steven at the concierge desk had made some fantastic recommendations for dinner in the local area (I would highly recommend the Embassy) which didn’t disappoint. The hotel is in relatively close proximity to the central area of Siem Reap (pub street and old markets) so if you’re up for a walk it’s about 15 minutes. Alternatively, you can take a tuk tuk for 3 USD. The only down side was that our room was a little overlooked by the adjoining property, otherwise everything else was fantastic.
Stayed 5 nights in Oct 2024

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday in Siem Reap

Excellent Hotel. Excellent Service. Excellent Facilities. Excellent Quality. Excellent Spa. Excellent TukTuk and Tour Services. All of the staff, and especially Sinat and Tula, make a real difference when you stay here by giving a full personnel service, and nothing is too much trouble at all for any of them. This is the 3rd time we have stayed here - the last time was in 2014 - and it really is still the best hotel we have stayed in at Siem Reap. Attention to detail is second to none. The Colonial Pool Suite we had was amazing and spacious with great amenities. Food and presentation is excellent. Daily turn down gifts are cherished. Its because of the service we had throughout our previous stays here that we booked it again this year - and we will book this hotel again when we return in the future - so highly recommended.
Stayed 14 nights in Aug 2024

10/10 Excellent

Jitka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024