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Exceptional!
5.0 of 5 guest rating
Room type Options Nightly price Book
1 King Bed Club Access
495 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Grand Suite
700 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
1 King Bed Club Access Deluxe
495 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
1 King Bed
495 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
1 King Bed Deluxe
646 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Apartment, 1 Bedroom
969 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Executive Suite
861 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
2 Twin Beds Club Access
495 square feet
2 Twin Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Premier Suite
1399 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Twin Beds View
2 Twin Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
2 Twin Beds
495 square feet
2 Twin Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
1 King Bed View
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Luxury hotel connected to a shopping center in Luohu with 5 restaurants

Popular property highlights

Free self parking
Free WiFi
Business center
Laundry facilities
24-hour front desk

Located in Shenzhen (Luohu), Grand Hyatt Shenzhen is within a 5-minute drive of The MixC Shopping Mall and Huaqiangbei. This luxury hotel is 1 mi (1.6 km) from Dongmen Pedestrian Street and 1.1 mi (1.8 km) from Luohu Port.

Make yourself at home in one of the 471 individually decorated guestrooms, featuring iPod docking stations and minibars. Wired and wireless internet access is complimentary, while 40-inch LED televisions with cable programming provide entertainment. Private bathrooms with separate bathtubs and showers feature hair dryers and bathrobes. Conveniences include phones, as well as safes and desks.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a steam room, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.

Grab a bite at China Lodge, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Shenzhen? This hotel has 29805 square feet (2769 square meters) of space consisting of conference space and 13 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Grand Hyatt Shenzhen features an outdoor pool and a steam room. Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 5-star property consist of a business center and 13 meeting rooms. Event facilities measuring 29805 square feet (2769 square meters) include conference space. This luxury hotel also offers a fitness center, multilingual staff, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Grand Hyatt Shenzhen has designated areas for smoking.

  • Couples/private dining
  • Number of outdoor pools - 1
  • Designer stores on site
  • Shopping mall on site
  • Elevator
  • Fitness facilities
  • Number of bars/lounges - 2
  • Full-service spa
  • 24-hour front desk
  • Conference space
  • Business center
  • Spa treatment room(s)
  • Tours/ticket assistance
  • Year Built - 2009
  • Free self parking
  • Dry cleaning/laundry service
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Free wired internet
  • Number of coffee shops/cafes - 1
  • Safe-deposit box at front desk
  • Conference space size (meters) - 2769
  • Number of meeting rooms - 13
  • Luggage storage
  • Proposal/romance packages available
  • ATM/banking
  • Breakfast available (surcharge)
  • Number of restaurants - 5
  • Concierge services
  • Conference space size (feet) - 29805
  • Designated smoking areas
  • Banquet hall
  • Laundry facilities
  • Total number of rooms - 471
  • Number of floors - 38
  • Number of buildings/towers - 1
  • Wedding services
  • Airport transportation (surcharge)
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Languages Spoken

  • English
  • Chinese (Mandarin)

Parking

Free self parking

Room Amenities

Grand Hyatt Shenzhen offers 471 air-conditioned accommodations with iPod docking stations and minibars. Each accommodation is individually decorated. 40-inch LED televisions come with cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Wheelchair accessible
  • Free newspaper
  • Minibar
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Room service (24 hours)
  • Desk
  • Soundproofed rooms
  • Free bottled water
  • Slippers
  • Separate bathtub and shower
  • Cable TV service
  • Free WiFi
  • Free wired internet
  • Individually decorated
  • TV size: 40
  • TV size measurement: inch
  • iPod docking station
  • LED TV
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Laptop-friendly workspace
  • Restaurant dining guide
  • Wheelchair-width doorways
  • Wardrobe or closet

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

China Lodge - This restaurant serves lunch and dinner.

Belle-Vue Grill - This restaurant serves dinner only. Open select days.

The Show Kitchen - This restaurant serves breakfast, lunch, and dinner. Open daily.

Sugar Box - This café serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

La Terrazza - This restaurant serves brunch, lunch, and dinner. Open daily.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Health or beauty spa nearby
  • Yoga classes/instruction on site

Spa Services

Guests can pamper themselves with a trip to the onsite spa, which has 13 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

  • Number of treatment rooms 13
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 408 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property requires guests to wear swimming caps while in the pool.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash.

UnionPay

Staffed front desk

No cribs (infant beds) available

Service animals not allowed

Debit cards

Fees

Optional extras

  • Fee for buffet breakfast: approximately CNY 218 per person
  • Airport shuttle fee: CNY 700 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 408 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Grand Hyatt Shenzhen
  • Grand Hyatt Shenzhen Hotel
  • Shenzhen Grand Hyatt
  • Grand Hyatt Shenzhen Hotel Shenzhen
  • Grand Hyatt Shenzhen Hotel
  • Grand Hyatt Shenzhen Shenzhen
  • Grand Hyatt Shenzhen Hotel Shenzhen

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

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