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Oriental Riverside Hotel Shanghai

4.0 star property

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December 2024
January 2025

Photo gallery for Oriental Riverside Hotel Shanghai

Water view
Garden
Lobby lounge
Hypo-allergenic bedding, minibar, in-room safe, desk
Deluxe River & Bund View Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

8.4 out of 10

Very good

Popular amenities

  • Parking included
  • Spa
  • Bar
  • Housekeeping
  • Room service
  • Parking available

Explore the area

Map
No.2727, Riverside Avenue, Shanghai, PVG, 200120
  • Shanghai World Financial Center
    8 min walk
  • Tenya
    5 min walk
  • Lujiazui Station
    1 min walk
  • Shanghai (SHA-Hongqiao Intl.)
    38 min drive

Room options

View all photos for Superior Garden View Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Garden View Room

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior River & Bund View Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior River & Bund View Room

  • 431 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe River & Bund View Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe River & Bund View Room

  • 484 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Pudong Shangri-La, Shanghai

Pool
Hot Tub
Spa
Free WiFi
4.4 out of 5, Excellent, (782)
The price is $123
per night
$144 total
includes taxes & fees
Jan 5 - Jan 6
Pudong Shangri-La, Shanghai

About the neighborhood

Shanghai

A stay at Oriental Riverside Hotel Shanghai places you in the heart of Shanghai, within a 15-minute walk of The Bund and Oriental Pearl Tower. .This spa hotel is 15.6 mi (25.1 km) from Shanghai Disneyland© and 2.7 mi (4.3 km) from People's Square.

What's nearby

  • The Bund - 10 min walk
  • Oriental Pearl Tower - 12 min walk
  • Shanghai Tower - 16 min walk
  • Nanjing Road Shopping District - 6 min drive
  • Yu Garden - 6 min drive

Getting around

  • Lujiazui Station - 1 min walk
  • Shanghai South Railway Station - 18 min drive
  • Hongqiao International Airport (SHA) - 38 min drive

Restaurants

  • ‪Tenya - ‬5 min walk
  • ‪Golden Bull - ‬6 min walk
  • ‪Lei Garden - ‬6 min walk
  • ‪OYamee Restaurant - ‬9 min walk
  • ‪Ginza Bairin - ‬5 min walk

About this property

Oriental Riverside Hotel Shanghai

Hotel with a full-service spa, near The Bund
Oriental Riverside Hotel Shanghai offers 136 accommodations with minibars and safes. Premium digital television is provided.

Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include massages.
Make yourself at home in one of the 136 guestrooms featuring minibars. Digital television is provided for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, including a health club and a sauna. This hotel also features concierge services, babysitting (surcharge), and gift shops/newsstands.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Oriental Riverside Hotel Shanghai has a restaurant on site.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: CNY 200 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden

Full-service spa

  • In-room massages
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 11 floors
  • Ballroom
  • Banquet hall
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CNY 200 per person
  • Airport shuttle fee: CNY 600 per person (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Oriental Riverside
Oriental Riverside Hotel Shanghai
Oriental Riverside Shanghai
Riverside Oriental
Hotel Oriental Riverside
Oriental Riverside Hotel
Oriental Riverside Shanghai
Oriental Riverside Hotel Shanghai Hotel
Oriental Riverside Hotel Shanghai Shanghai
Oriental Riverside Hotel Shanghai Hotel Shanghai
Oriental Riverside Hotel Shanghai Int'l Convention Center

Oriental Riverside Hotel Shanghai Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 171 out of 384 reviews" "
Rating 8 - Good. 150 out of 384 reviews" "
Rating 6 - Okay. 41 out of 384 reviews" "
Rating 4 - Poor. 12 out of 384 reviews" "
Rating 2 - Terrible. 10 out of 384 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Subhrendu

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and service
Excellent location, overlooking the river. Rooms well kept. Really good service, professional and helpful.
Stayed 2 nights in Jun 2023

10/10 Excellent

Garrett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020

8/10 Good

Gregory

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019

8/10 Good

James

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Good place to stay
I stay here once a year, as it is attached to the Shanghai convention center. The hotel is nice and close to many restaurants and attractions. There is nothing outstanding about the hotel other than location.
Stayed 4 nights in Nov 2019

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
6 day Business Trip
1st rate service, excellent location and spotless Rooms are spacious and very clean. everything works well, superior facilities. Breakfast is very expensive ($40 USD), so try for a rate with this included
Stayed 6 nights in Nov 2019

10/10 Excellent

Verified traveler

Stayed 7 nights in Nov 2019

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Grrat hotel, perfect location, friendly staff very good service
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
All that glitters isn’t gold
The hotel was very nice with updated facilities, but the service wasn’t the best. When we checked in, they told us we wouldn’t be able to leave our room between 3-9pm, so we opted into leaving in the afternoon and coming back at night. This was an inconvenience and the staff didn’t speak English, and they didn’t bother to use a translator, so we were never told why we couldn’t leave/enter. There was only one entrance, so we had to go around the entire hotel if we were walking along the Bund. As for their facilities, the staff yelled at us because we didn’t have swim caps and didn’t allow us to use or dip our feet into the water. They didn’t have or sell any extras, so it wasn’t a huge wonder as to why the pool was empty. There weren’t a lot of restaurants around the area and everything that was around had inflated prices since it was a touristy area. Overall, it felt like they had too many rules in place and weren’t very accommodating to American/English-speaking tourists.
Stayed 4 nights in Nov 2019

6/10 Okay

Alan

Stayed 3 nights in Oct 2019

6/10 Okay

Verified traveler

Stayed 1 night in Jul 2019

10/10 Excellent

Jee Loon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay!
I always enter a hotel with low expectations as photos on website are not usually what they really are. Guess what? This hotel is better in person than in the photos! I chose a Bund view room and was amazed by the beautiful sight from my bed and bathtub. I totally could have spent my whole day in instead of sightseeing LOL. The bathroom is open concept and gorgeous, although the sliding door is still quite see-through, so choose your room-mate wisely ;) The location is great - walking distance to metro (line 2) and malls with a wide choice of food. Wifi is available although the description here says wired internet. TV was ok but signal was lost intermittently. Very importantly, it's actually right beside the Oriental Pearl Tower and not along the Bund - hotels.com should really fix this. Overall, a wonderful experience. Kudos to the friendly and attentive staff!
Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Generally pleasant except the noise
Got a free upgrade. However, a construction site is right across the street. Loud noise can be heard in the very EARLY morning. Thanks to my jet lag. I was still able to manage a few hours' sleep.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb staff and excellent location close to the #2 subway and walking distance to the Bund
Stayed 2 nights in May 2019

2/10 Terrible

lizbethsanchez

Business traveler
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The people on the registration are terrible don't care and don't know nothing. I don't know why ? because is a nice hotel in a nice location
Stayed 1 night in Apr 2019

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location but misleading on some hotel sites....it is RIGHT NEXT to convention center. One site mentioned 18 minute walk. How about 1 minute. Also near Disney store and many large malls...5 minute walk. All and all great hotel at great location
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in an excellent location with great restaurants and landmarks all around.
Stayed 2 nights in Mar 2019

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
The location is amazing. The hotel is right across the street from the Pearl Tower. I walked to the Shanghai Tower as well. The Metro is a 5 minute walk. The hotel overlooks the river and my room had a great view of the Bund.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location to ifc and subway and great view spacious room
Stayed 2 nights in Oct 2018

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2018

8/10 Good

CHI LUI REBECCA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Maximiliano, New York

Liked: Cleanliness, staff & service, room comfort
The concierge “Luca” was great. The lobby can use more common sitting space.
Stayed 2 nights in Sep 2018

8/10 Good

Karen

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Great location, lovely staff
Love the location, love the rooms, the beds are comfortable, the manager came to greet us and give us tips on what to see around the area. The front desk staff speak English. Wonderful stay. The only thing I have to complain about is blood stains I found on the toilet floor.
Stayed 1 night in Aug 2018

10/10 Excellent

alireza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location and Service
Over impressed about staff specially Luca
Stayed 1 night in Jan 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is very clean, comfortable and luxurious. We had an amazing time staying in the financial district!
Stayed 1 night in Dec 2017