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L'otel

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for L'otel

Front of property - evening/night
View from property
Lobby
Loft, 2 Twin Beds | Living room | LCD TV
Interior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Gym
    Gym
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Housekeeping
    Housekeeping

Explore the area

Map
385 Old Humin Road, Xuhui, Shanghai, Shanghai, 200237
  • Shanghai Botanical Garden
    3 min drive
  • Xujiahui Shopping District
    7 min drive
  • Shanghai Stadium
    8 min drive
  • Shanghai (SHA-Hongqiao Intl.)
    29 min drive

Room options

View all photos for Standard Room, 1 Bedroom (L'otel)

Standard Room, 1 Bedroom (L'otel) | Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Bedroom (L'otel)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Balcony

Standard Room, 1 Double Bed, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Double Bed, Balcony

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room | Premium bedding, in-room safe, desk, blackout drapes

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Loft

Loft | Premium bedding, in-room safe, desk, blackout drapes

Loft

  • Sleeps 3
  • 1 Queen Bed

View all photos for Basic Single Room, 1 Twin Bed

Basic Single Room, 1 Twin Bed | Premium bedding, in-room safe, desk, blackout drapes

Basic Single Room, 1 Twin Bed

  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Suite Room

Deluxe Suite Room | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Suite Room

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Loft, 2 Twin Beds

Loft, 2 Twin Beds | Premium bedding, in-room safe, desk, blackout drapes

Loft, 2 Twin Beds

  • 484 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite Room

Suite Room | Premium bedding, in-room safe, desk, blackout drapes

Suite Room

  • Sleeps 2
  • 1 King Bed OR 1 King Bed and 1 Twin Bed
Front of property
Grand Mercure Shanghai Hongqiao
Spa
Parking included
Free WiFi
Restaurant
4.0 out of 5, Very Good, (1001)
The price is $73
per night
$86 total
includes taxes & fees
Dec 6 - Dec 7
Grand Mercure Shanghai Hongqiao

About the neighborhood

Shanghai

With a stay at L'otel, you'll be centrally located in Shanghai, within a 15-minute drive of The Bund and Jing'an Temple. .This luxury hotel is 8.4 mi (13.4 km) from Nanjing Road Shopping District and 11.7 mi (18.9 km) from Oriental Pearl Tower.

What's nearby

  • Xujiahui Shopping District - 7 min drive - 4.1 miles
  • Shanghai Oriental Sports Center - 7 min drive - 4.3 miles
  • Former French Concession - 7 min drive - 4.5 miles
  • Jing'an Temple - 10 min drive - 5.9 miles
  • Xintiandi Style Shoppping Centre - 12 min drive - 7.5 miles

Getting around

  • Luoxiu Road Station - 2 min drive
  • Shanghai South Railway Station - 4 min drive
  • Hongqiao International Airport (SHA) - 29 min drive

Restaurants

  • ‪湘韵百味 - ‬7 min walk
  • ‪豪享来 - ‬6 min walk
  • ‪康师傅面馆 - ‬12 min walk
  • ‪棒约翰比萨 - ‬7 min walk
  • ‪欢乐牧场小尾羊 - ‬7 min walk

About this property

L'otel

Riverfront Shanghai hotel in Xuhui with a 24-hour fitness center
L'otel offers 153 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. LCD televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 153 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center or take in the view from a rooftop terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and shopping on site.
Satisfy your appetite with international cuisine at Lemon Cafe, a restaurant which features a bar/lounge and a garden view. Buffet breakfasts are available daily from 7 AM to 9:30 AM for a fee.
Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and 3 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
Lemon Cafe - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free RV/bus/truck parking on site
  • Self parking on site (surcharge)
  • Extended parking on site (surcharge)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: CNY 78 for adults and CNY 38 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Lemon Cafe

Things to do

  • 24-hour gym
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Computer station
  • Conference center

Outdoors

  • Garden
  • On a river
  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staffed during limited hours
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 200.00
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 78.00 for adults and CNY 38.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

L'otel Hotel Shanghai
L'otel Shanghai
L'otel Hotel
L'otel Hotel
L'otel Shanghai
L'otel Hotel Shanghai

Reviews

8.0

Very Good

Rating 10 - Excellent. 34 out of 131 reviews" "
Rating 8 - Good. 62 out of 131 reviews" "
Rating 6 - Okay. 26 out of 131 reviews" "
Rating 4 - Poor. 6 out of 131 reviews" "
Rating 2 - Terrible. 3 out of 131 reviews" "

8.8/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2018

8/10 Good

Eleen, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is located in a peaceful surrounding.
Stayed 9 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
The hotel is good, but it is a bit far from the metro station for me, a senior person.
Stayed 7 nights in Aug 2018

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
Disliked: Room comfort
Its an acceptable hotel. its my third stay here as its proximity to the place I am visiting. Overall its clean and beautiful. Love the peacocks there, though didn't see them this time around.
Stayed 3 nights in May 2018

8/10 Good

Nileshkumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Good hotel, but a little far from public transit
Positives: Clean room. Comfortable bed. Unfortunately the location is far from public transportation and far from restaurants.
Stayed 3 nights in May 2018

8/10 Good

Firdaus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Place!

8/10 Good

Zach, Midwest, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to Shanghai Southern Rail Station
Check in was pleasant. Breakfast buffet was free, 2/3 were Chinese style, 1/3 were Western style. Room is small, compact, but amazingly, contains all the usual items. Ideal for single or double travelers, but small for a family.
Stayed 1 night in Dec 2017

8/10 Good

Omair

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel but far from metro station.
Room was small but neat & clean. Hotel was also nice & clean but breakfast had very limited selection. 15 to 20 minutes walk from the closest metro was a big inconvenience.
Stayed 4 nights in Sep 2017

8/10 Good

Kirstie, Melbourne

Liked: Cleanliness, property conditions & facilities
very clean but small room
lovely clean hotel , but had lots of issues with Taxi's refusing to take here due to its location little disappointed that I paid for a balcony room but yet you cant actually go out on the balcony! air conditioning in room was poor and the refrigerator actually made drinks warm! Food in restaurant for dinner was of very poor standard and extremely overpriced and often had ran out of things like juices! breakfast was good and had a good variety also disappointed that no tourist information is available. I thought the price was fair especially as it was a very clean hotel
Stayed 8 nights in Jul 2017

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A chance to recuperate
Very restful time. Just what was needed. Really friendly staff and other guests also very happy to talk over breakfast. Very good place for the price but not in the easiest part of the city to reach.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Hanz, Tunja

Liked: Cleanliness
Disliked: Staff & service, room comfort
Facilities ok, but no good feeling with the staff.
Airport shuttle was mentioned but did not existed. Instead they offered an overpriced van. We are four, they offered one breakfast... so assume just one of us would eat or in a "subtle" way tried to force us to purchased their breakfast... No really close to any of the Shanghai airport, and not close enough to the subway station.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel near Shanghai South Station and ECUST
Very nice.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for the price
The hotel was very clean and comfortable the only thing wrong was the neighborhood didn't have any restaurants etc.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel Reasonable Rate
I stayed in L'otel for a total of 15 days during my trips to Shanghai, Xi'an and Suzhou. I really enjoyed the nice environment within the hotel and its facilities. The staff members were generally polite and efficient. I would like to give special compliments to Suki at the front desk, the restaurant staff as well as the housekeeping crew. They provided excellent customer service, very accommodating. Although the location of L'otel is not particularly appealing in terms of convenience accessing major tourist spots, the hotel facilities and serene environment make up for the drawback. By the way, I ate at the hotel restaurant for a few times, and the food was pretty good. I definitely will recommend L'otel to my friends who plan to visit Shanghai.

10/10 Excellent

Wei

Liked: Cleanliness, property conditions & facilities, room comfort
good
It is very close to the subway/train station.

8/10 Good

Jack, West Hollywood, CA

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful hotel off the beaten path
This is a beautiful hotel a little too far from the metro and the center of the city for my liking. That said, the staff were friendly enough although as is the case in the rest of the city and China in general the English is weak. That's not a complaint - this is their country after all and their english is a lot better than my Chinese (which is non-existent). The hotel itself is beautifully maintained. It's non-smoking and they have you sign an agreement that if you violate this policy, you will be required to pay a fine, which is fair enough. The hallways are beautifully lit and the room and the bed were reasonably comfortable. The breakfast was sensational! Everything from dumplings to waffles, fried rice to fried eggs prepared on the spot and pretty much anything else you could wish for. If only it weren't so far off the beaten path...

4/10 Poor

Verified traveler

Disliked: Staff & service
Rude staff
The staff is rude, disrespectful and insulting. There is no customer service whatsoever. We had a very unpleasant stay and I do NOT recommend this hotel. It is far from the main attractions of the city and just not worth your money. Find a place where people respect their customers and treat them properly.

6/10 Okay

Wai Ching, Hong Kong

Liked: Cleanliness, property conditions & facilities, room comfort
Comment
The room Itself is clean and tidy but the services is not too good like check in process, transportation arrangement and breakfast

8/10 Good

G, san francisco, ca

Liked: Cleanliness, property conditions & facilities
Pleasant place
I stayed for 2 weeks. I actually stayed in 3 different rooms, so have a sense of the overall quality. In general, all the rooms were fairly quiet, except that the housekeeping staff spoke really loudly to each other, which always annoyed me. Rooms are standard: bottled water, towels, and tea. Television had a few foreign channels like HBO and Japanese stations, but the picture quality not too good. Air conditioning varied. In one room it worked great, in another it could not get the temperature lower than 28 degrees Celsius. Staff was generally helpful, and housekeeping was friendly, but the cafeteria staff was a little crude and demanding, as if they always wanted you to leave. Speaking of the cafeteria, the breakfast is not worth it. I tend not to like Chinese breakfasts like congee and rice rolls, but it is probably better than the Western items. They do have eggs and a toaster, but the French toast was basically youtiao with a different bread, and the bacon was unidentifiable. I bought a French press at IKEA and made my own coffee. The food in the neighborhood is not bad, with many Sichuan, Hunan, and Pulled Noodle places. Both Carrefour and Walmart are not too far. Otherwise, there is not much to see or do in the area. The gym worked for me. All I want is carpeting, space, and air conditioning and it had all three. Otherwise, they had a couple treadmills and a bicycle and weights. Watch out for mosquitoes though. Overall, this was a decent value.

8/10 Good

Simon, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
The overall for the hotel is good value for money.