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Holiday Inn Express and Suites Pigeon Forge Sevierville, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express and Suites Pigeon Forge Sevierville, an IHG Hotel

Interior
Seasonal outdoor pool
Property amenity
Exterior
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
121 Nascar Dr, Sevierville, TN, 37862
  • NASCAR SpeedPark Smoky Mountains
    16 min walk
  • Tanger Outlets
    17 min walk
  • WonderWorks
    3 min drive
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    8 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Mountain View (Communication Accessible)

Room amenity

Standard Room, 2 Queen Beds, Accessible, Mountain View (Communication Accessible)

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Balcony

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds, Balcony

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Specialty)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room (Specialty)

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

  • 480 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Extra Floor Space)

Room amenity

Standard Room, 2 Queen Beds (Extra Floor Space)

  • 480 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

Room amenity

Suite, 1 King Bed (Additional Living Area)

  • 480 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Tub)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Tub)

  • 480 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area, Low Floor)

Room amenity

Suite, 1 King Bed (Additional Living Area, Low Floor)

  • 480 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, Mountain View

Room amenity

Suite, 1 King Bed, Balcony, Mountain View

  • 480 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Mountain View (Communication Accessible)

Room amenity

Suite, 1 King Bed, Accessible, Mountain View (Communication Accessible)

  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Balcony (Communication Accessible)

Room amenity

Standard Room, 2 Queen Beds, Accessible, Balcony (Communication Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Comm, Mobil, Accessible Tub)

Room amenity

Suite, 1 King Bed, Accessible (Comm, Mobil, Accessible Tub)

  • 480 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Mobil, Roll-In Shower)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Comm, Mobil, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Mountain View

Room amenity

Standard Room, 2 Queen Beds, Mountain View

  • 480 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds

Room amenity

Standard Room, Multiple Beds

  • 480 sq ft
  • Sleeps 4
  • 2 King Beds

Similar properties

Exterior

Country Inn & Suites by Radisson, Sevierville Kodak, TN

Pool
Breakfast included
Kids pool
Parking included
4.2 out of 5, Very Good, (1006)
The price is $62
per night
$70 total
includes taxes & fees
Jan 5 - Jan 6
Country Inn & Suites by Radisson, Sevierville Kodak, TN

About the neighborhood

Sevierville

With a stay at Holiday Inn Express and Suites Pigeon Forge Sevierville, an IHG Hotel in Sevierville, you'll be a 3-minute drive from Titanic Museum and 6 minutes from Island at Pigeon Forge. .This hotel is 5.5 mi (8.8 km) from Dollywood and 12.3 mi (19.8 km) from Great Smoky Mountains National Park.

What's nearby

  • Tanger Outlets - 17 min walk
  • Titanic Museum - 3 min drive
  • WonderWorks - 3 min drive
  • Hatfield and McCoy Dinner Show - 3 min drive
  • Island at Pigeon Forge - 6 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 49 min drive

Restaurants

  • ‪Chick-fil-A - ‬8 min walk
  • ‪Applewood Farmhouse Restaurant - ‬3 min drive
  • ‪WonderWorks Pigeon Forge - ‬3 min drive
  • ‪Five Oaks Farm Kitchen - ‬15 min walk
  • ‪Chipotle Mexican Grill - ‬17 min walk

About this property

Holiday Inn Express and Suites Pigeon Forge Sevierville, an IHG Hotel

Hotel with free breakfast, near Titanic Museum
Holiday Inn Express and Suites Pigeon Forge Sevierville, an IHG Hotel offers 107 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 107 air-conditioned rooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Don't miss out on recreational opportunities including a fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and a television in a common area.
A complimentary continental breakfast is included.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Sevierville? This hotel has 710 square feet (66 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Guests are offered a complimentary continental breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 710 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to August
Pool access available from 9:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Governors Inn
Governors Inn Sevierville
Governors Sevierville
Holiday Inn Express Pigeon Forge Sevierville Hotel
Holiday Inn Express Pigeon Forge Sevierville
Holiday Inn Express Suites Pigeon Forge Sevierville
Holiday Inn Express Suites Pigeon Forge Sevierville an IHG Hotel

Holiday Inn Express and Suites Pigeon Forge Sevierville, an IHG Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 488 out of 935 reviews" "
Rating 8 - Good. 255 out of 935 reviews" "
Rating 6 - Okay. 111 out of 935 reviews" "
Rating 4 - Poor. 52 out of 935 reviews" "
Rating 2 - Terrible. 29 out of 935 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Erma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful.
Great food selection for breakfast. Clean room , quiet, and comfortable
Stayed 2 nights in Sep 2024

10/10 Excellent

ruth ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was clean and easy to get to and close enough to Sevierville, Pigeon Forge and Gatlinburg.
Stayed 7 nights in Sep 2024

8/10 Good

scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Lindsey

Stayed 1 night in Sep 2024

10/10 Excellent

Kyle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

2/10 Terrible

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Discusting
Hotel room was absolutly disgusting, bathroom and roof had mold, pee splatters on the floor and the stench of the hotel room was horrible.
Stayed 3 nights in Aug 2024

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

6/10 Okay

Karen

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff is always super friendly. Breakfast is always amazing! I do not like the way that guests who purchase through a third party (such as Expedia) are clearly placed in a sub standard room. The rooms that I am assigned when I purchase directly through the IHG site are far superior than those I am assigned any time I choose to purchase through a third party. Logically, I know that this is probably because they do not like losing money to third parties. However, they must know that customers are looking for the best deal, and should not have to fight insects, nor deal with “stains” and dingy smells throughout the room for doing so, Expedia should look into this. Otherwise, don’t bother to request the completion of these surveys.
Stayed 4 nights in Aug 2024

10/10 Excellent

Tammy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect location for the event that we were there to be part of. Walkable to some events and restaurants and driving to others were easy.
Stayed 2 nights in Aug 2024

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Rooms were clean. Breakfast options were good. Very nice hotel overall.
Stayed 4 nights in Aug 2024

6/10 Okay

Faye

Traveled with family
Disliked: Property conditions & facilities
Stayed 5 nights in Aug 2024

6/10 Okay

john

Traveled with family
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Debbie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is in a nice central location to much of Sevierville and Pigeon Forge's attractions. It is clean and the parking is easily accessible. Some of the staff was very friendly and helpful while other's seemed indifferent. The breakfast was plentiful and the area kept clean but the food was just ok. The oatmeal was like soup and the sausage was really overcooked two of the three days we ate there. The rest was fine The cleaning staffs scheduling was an issue. The first day the room needed cleaning I had to go to the front desk at 4:45 and ask the front desk why our room wasn't cleaned. They called someone and it was done right away. The next day we didn't have them clean because I didn't feel well. The next day I was fine and wanted the room cleaned. We left and came back about 3:00 and it wasn't cleaned yet, but at least we could see the cleaning staff was still working. I went to do the laundry and my husband had to go down to the lobby and read. By the time the laundry was done the room was clean. I'm not sure if it is a shortage of cleaning staff, many times we saw the carts outside a door but no staff around for long stretches or how they prioritize the order they clean. The guest focus should be on a friendly, comfortable stay. We didn't like having to wonder if our room was going to be cleaned when we came back to the hotel or were we going to have to vacate the room so it could be done. All you really want to do is come back to a clean room and relax.
Stayed 3 nights in Aug 2024

8/10 Good

Esmeralda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly, breakfast was amazing, great location right off the strip but still walking distance from plenty of stuff to do.
Stayed 3 nights in Aug 2024

6/10 Okay

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Needs new mattresses
Clean rooms and friendly staff but mattresses on both beds were terrible! It was a surprised as we typically do not have this issue in Holiday Inns. Disappointed:(
Stayed 1 night in Jul 2024

2/10 Terrible

Steven

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This was the worst property my family had ever stayed at. We booked 4 nights and left after 1. The decor is outdated and non-existent. We were situated by an exterior door that slammed shut all night. When other guest flushed their toilets it sounded like an ice chest was pouring down our wall. The beds were extremely uncomfortable and creaked when you moved slightly. The pool was a dingy green color and you couldn’t even see the bottom. And worst of all there was only a wall unit air conditioner in TN July weather and it only cooled half the room because the layout of the room had the bathroom in the middle. So one side was freezing all night and the other was burning up. I slept less than 2hrs. The next morning when we requested an early checkout we overheard the desk lady and the manager complaining about all of the refund requests and guest complaints. When they started talking about me (not knowing I was sitting in the lobby) I went up to the desk and the manager changed tones as fast as we wanted to leave. She tried to sound apologetic but I had already heard her and the desk lady’s true side. The damage is done and their reputation in my book is solidified. We will never stay here again nor would we ever recommend anyone take the chance at ruining their vacation by staying here. There are too many other options in the area that blow this place away. Save yourself the grief and stay away from this Holiday Inn.
Stayed 4 nights in Jul 2024

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice room clean friendly staff
Stayed 1 night in Aug 2024

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay, the room was very clean and up to date, as well as the staff was amazing and let me and my family do an early check in.
Stayed 1 night in Jul 2024

10/10 Excellent

Latounya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Krztena

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Ellis

Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
bathroom place between the 2 queen beds seemed like two bedrooms.
Stayed 1 night in Jul 2024

10/10 Excellent

Tammy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Christa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Clean
Super clean hotel, breakfast was amazing! The fact that there are balconies with the rooms to enjoy the mountain view was an unexpected bonus. Olga checked us in and was super sweet. Loved that popcorn was made nightly for guests to come and enjoy. Close to all the Gatlinburg/Pigeon Forge activities but far enough away to be quiet (20 minute drive with traffic) Close to the Smokey Mtn National Park entrance. Lots of restaurants near hotel. Would definitely recommend!!
Stayed 3 nights in Jul 2024