4/10 Poor
Michele
Dec 14, 2024
Disliked: Cleanliness, property conditions & facilities, room comfort
Anniversary stay
My husband and I stayed here for our 29th wedding anniversary. Check in was great. The room was in poor condition. Sheets were clean, but the condition is seriously outdated and needs remodeling. The toilet was not wiped down or clean. There was hair on the shower and in the sink. There were scratches and cracks in Furniture and outlets. There was rust on the lamps. Breakfast was provided, but their waffle batter machine did not work properly and it was very difficult to make the waffles. The eggs were cold and they did not have anybody there to refill the breakfast foods. One night we came back and the police were there questioning the people in the room next-door to us. Evidently the hotel was trying to get those people to leave. The room was either hot or cold and the temperature would not regulate for a comfort. We were able to sleep OK but the room smelled of cigarette smoke even though it was a non-smoking room. The first morning we were there we wanted to sleep in and we had the do not disturb sign on the door. Room service still knocked on the door repeatedly and then opened the door and tried to come in even though the sign was on the door. I had to jump up and get out of the bed And tell them not to come in. The next morning they called and asked if we wanted room service.
Michele
Stayed 3 nights in Dec 2024