I gave this hotel a 3-star rating mainly because of one employee. He was a shuttle bus driver. He literally yelled at us for drinking too much water, and the reason was that he had to refill the water dispenser in the lobby. I asked him if refilling water dispenser was in his job description, he reluctantly said yes. I then asked him if the water was there for the guests to drink, not a decoration, he also had to say yes. The "heated" argument lasted for about 20 minutes, ruining everyone's vacation moods.
Other than this rude bus driver, the hotel was a nice place to stay. The front desk ladies were nice, the breakfast had many choices, the environment was quiet and safe, and there was a big mall nearby. I could have given it a 4- star rating if it weren't for the bus driver.