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New Otani Inn Sapporo

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for New Otani Inn Sapporo

Deluxe Quadruple Room, Non Smoking | Living area | LCD TV, pay movies
Reception
Exterior
Daily buffet breakfast (JPY 3200 per person)
Point of interest

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning

Explore the area

Map
Nishi1-1, Kita 2, Chuo-ku, Sapporo, Hokkaido, 060-0002
  • Sapporo Clock Tower
    4 min walk
  • Sapporo TV Tower
    5 min walk
  • Sapporo Factory
    8 min walk
  • Sapporo (OKD-Okadama)
    24 min drive

Room options

View all photos for Deluxe Quadruple Room, Non Smoking

Deluxe Quadruple Room, Non Smoking | Down comforters, desk, laptop workspace, blackout drapes

Deluxe Quadruple Room, Non Smoking

  • 495 sq ft
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Natural Comfort Double "ZEN"

Down comforters, desk, laptop workspace, blackout drapes

Natural Comfort Double "ZEN"

  • 258 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Japanese Superior

Japanese Superior | Down comforters, desk, laptop workspace, blackout drapes

Japanese Superior

  • 495 sq ft
  • Sleeps 4
  • 4 Twin Futons

View all photos for Premium Twin Room

Down comforters, desk, laptop workspace, blackout drapes

Premium Twin Room

  • 258 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Natural Comfort Twin "ZEN"

Down comforters, desk, laptop workspace, blackout drapes

Natural Comfort Twin "ZEN"

  • 258 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Executive Twin Room, 1 Bedroom, Non Smoking

Executive Twin Room, 1 Bedroom, Non Smoking | Down comforters, desk, laptop workspace, blackout drapes

Executive Twin Room, 1 Bedroom, Non Smoking

  • 495 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Moderate Twin

Moderate Twin | Down comforters, desk, laptop workspace, blackout drapes

Moderate Twin

  • 258 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Premium Double Room

Premium Double Room | Down comforters, desk, laptop workspace, blackout drapes

Premium Double Room

  • 258.3 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room, Smoking

Down comforters, desk, laptop workspace, blackout drapes

Comfort Double Room, Smoking

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Twin Room, Smoking

Down comforters, desk, laptop workspace, blackout drapes

Comfort Twin Room, Smoking

  • 258 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Premium Triple Room

Premium Triple Room | Down comforters, desk, laptop workspace, blackout drapes

Premium Triple Room

  • 280 sq ft
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Trundle Bed

View all photos for Natural Comfort Triple "ZEN"

Down comforters, desk, laptop workspace, blackout drapes

Natural Comfort Triple "ZEN"

  • 280 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Moderate Triple

Moderate Triple | Down comforters, desk, laptop workspace, blackout drapes

Moderate Triple

  • 280 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Triple Room, Smoking

Down comforters, desk, laptop workspace, blackout drapes

Triple Room, Smoking

  • 280 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Japanese Superior Room Non Smoking

Down comforters, desk, laptop workspace, blackout drapes

Japanese Superior Room Non Smoking

  • Sleeps 4
  • 6 Twin Futons

View all photos for Natural Comfort Floor Large Twin Room Non Smoking

Down comforters, desk, laptop workspace, blackout drapes

Natural Comfort Floor Large Twin Room Non Smoking

  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Twin Room Non Smoking

Down comforters, desk, laptop workspace, blackout drapes

Premium Twin Room Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Superior Twin Room Non Smoking

Down comforters, desk, laptop workspace, blackout drapes

Premium Superior Twin Room Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Natural Comfort Floor Twin Room Non Smoking

Down comforters, desk, laptop workspace, blackout drapes

Natural Comfort Floor Twin Room Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Natural Comfort Double Room Non Smoking

Down comforters, desk, laptop workspace, blackout drapes

Natural Comfort Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Natural Comfort Floor Large Double Room Non Smoking

Down comforters, desk, laptop workspace, blackout drapes

Natural Comfort Floor Large Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Corner Twin Room Non Smoking

Down comforters, desk, laptop workspace, blackout drapes

Premium Corner Twin Room Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Moderate Twin Room Non Smoking

Down comforters, desk, laptop workspace, blackout drapes

Moderate Twin Room Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Moderate Large Twin Non Smoking

Down comforters, desk, laptop workspace, blackout drapes

Moderate Large Twin Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Superior Double Room Non Smoking

Down comforters, desk, laptop workspace, blackout drapes

Premium Superior Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Single Room Non Smoking

Down comforters, desk, laptop workspace, blackout drapes

Premium Single Room Non Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Moderate Large Double Room

Down comforters, desk, laptop workspace, blackout drapes

Moderate Large Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room Non Smoking

Down comforters, desk, laptop workspace, blackout drapes

Deluxe Twin Room Non Smoking

  • Sleeps 4
  • 2 Twin Beds

View all photos for Natural Comfort Floor King Room Non Smoking

Down comforters, desk, laptop workspace, blackout drapes

Natural Comfort Floor King Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Double Room Non Smoking

Down comforters, desk, laptop workspace, blackout drapes

Premium Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Natural Comfort Double Room Smoking

Down comforters, desk, laptop workspace, blackout drapes

Natural Comfort Double Room Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Executive Twin Room

Down comforters, desk, laptop workspace, blackout drapes

Premium Executive Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Moderate Single Room Non Smoking

Down comforters, desk, laptop workspace, blackout drapes

Moderate Single Room Non Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Natural Comfort Floor Twin Room Smoking　

Down comforters, desk, laptop workspace, blackout drapes

Natural Comfort Floor Twin Room Smoking　

  • Sleeps 2
  • 2 Twin Beds

View all photos for Natural Comfort Floor Single Non Smoking

Down comforters, desk, laptop workspace, blackout drapes

Natural Comfort Floor Single Non Smoking

  • Sleeps 1
  • 1 Double Bed

[Premium]Suite Room 70 Sqm 13th Floor[Twin Room][Non-Smoking]

  • Sleeps 2
  • 2 Double Beds

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Lobby

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Restaurant
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4.5 out of 5, Wonderful, (1422)
The price is $72
per night
$87 total
includes taxes & fees
Dec 8 - Dec 9
Sapporo Grand Hotel

About the neighborhood

Sapporo

New Otani Inn Sapporo is centrally located in Sapporo, a 4-minute walk from Sapporo Clock Tower and 5 minutes by foot from Sapporo TV Tower. .This hotel is 0.6 mi (0.9 km) from Sapporo JR Tower and 0.8 mi (1.2 km) from Odori Park.

What's nearby

  • Sapporo Clock Tower - 4 min walk - 0.2 miles
  • Sapporo TV Tower - 5 min walk - 0.3 miles
  • Sapporo JR Tower - 10 min walk - 0.6 miles
  • Hokkaido University - 14 min walk - 0.8 miles
  • Odori Park - 15 min walk - 0.8 miles

Getting around

  • Sapporo Station - 2 min walk
  • Odori Station - 7 min walk
  • New Chitose Intl. Airport (CTS) - 56 min drive

Restaurants

  • ‪Japanese Ramen Noodle Lab Q - ‬1 min walk
  • ‪北海道食市場丸海屋離 - ‬1 min walk
  • ‪北海道らーめん奥原流・久楽本店 - ‬1 min walk
  • ‪粋な居酒屋 あいよ 北3条店 - ‬1 min walk
  • ‪Picante 札幌駅前店 - ‬1 min walk

About this property

New Otani Inn Sapporo

Hotel with 2 restaurants, a quick walk to Sapporo Clock Tower
New Otani Inn Sapporo offers 340 air-conditioned accommodations with slippers and hair dryers. Beds feature down comforters. LCD televisions come with digital channels and pay movies. Bathrooms include shower/tub combinations, toilets with an electronic bidet, complimentary toiletries, and toothbrushes and toothpaste. Irons/ironing boards and change of towels can be requested. Extra futon mattress (surcharge) are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 340 air-conditioned rooms featuring refrigerators and LCD televisions. Digital television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and electric kettles, and you can also request irons/ironing boards.
Make use of convenient amenities such as complimentary wireless internet access, gift shops/newsstands, and a banquet hall.
Grab a bite to eat at one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
New Otani Inn Sapporo has 2 restaurants on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 2,000 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 3,200 for adults and JPY 1,600 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (37 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 13 floors
  • Banquet hall
  • Built in 1981
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Extra futon (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with digital channels
  • Pay movies

Food and drink

  • Electric kettle
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 3200 for adults and JPY 1600 for children
  • Self parking fee: JPY 2000 per night
  • Futon bed fee: JPY 3300 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply

Property is also known as

New Otani Inn Sapporo
New Otani Sapporo
Sapporo New Otani Inn
New Otani Inn Sapporo Hotel
New Otani Inn Sapporo Sapporo
New Otani Inn Sapporo Hotel Sapporo

New Otani Inn Sapporo Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 221 out of 620 reviews" "
Rating 8 - Good. 262 out of 620 reviews" "
Rating 6 - Okay. 99 out of 620 reviews" "
Rating 4 - Poor. 28 out of 620 reviews" "
Rating 2 - Terrible. 10 out of 620 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

HOON CHIAT

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

tracie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convinient location.
Stayed 4 nights in Jul 2024

8/10 Good

Jose

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Great location. Kind of smelly and the air conditioning never cooled down the room.
Stayed 2 nights in Jul 2024

8/10 Good

May May

Traveled with family
Liked: Cleanliness, staff & service, amenities
At lobby provide green tea, toothbrush, bathball all accessories
Stayed 1 night in Apr 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and accessible.
Stayed 3 nights in Dec 2023

8/10 Good

Valerie

Stayed 3 nights in Feb 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located near Sapporo station. Second time staying here. It is the pick up for the Niseko bus, and waling distance to the Rusutsu bus. There are family marts and lawsons within walking dsistance (across the street). Room was sufficient and will stay here again.
Stayed 3 nights in Dec 2023

8/10 Good

Nathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 minute walk to either Sapporo Station and Odori Park. Hotel staff are really nice and surprisingly quiet for its location.
Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2023

6/10 Okay

Masaki

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staffs are not friendly and treat us as very unprofessionally. Very disorganized, no smile at all. Only manager was good but rest of others are not nice. I was so disappointed.
Stayed 1 night in Dec 2022

10/10 Excellent

Hong G

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was impeccable!! It was pouring rain, and needed a cab. The employee in the lobby ran out to hail a cab for us!! So grateful for his help. One thing about the room though, there are no usb plugs, so if you need to charge your devices, make sure bring electric outlet plug.
Stayed 2 nights in Nov 2022

8/10 Good

luan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nicely renovated hotel with bad AC.
The hotel seems like it was recently renovated. The room was clean and large, they did forget to repaint the window ledge for some reason. Breakfast was good with many options. Wifi was good. Two problems with this hotel. The beds were really hard, harder than sleeping on tatami mat. The AC barely worked. Good thing it's cool at night in Sapporo so we just sleep with the window open. Overall we enjoyed our stay and would recommend the hotel.
Stayed 3 nights in Jul 2022

6/10 Okay

jerimy

Nothing special
Stayed 1 night in Jul 2022

10/10 Excellent

Bilguun

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Kane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great value, great location, will return again..!
great location, in house coin laundry, nice sized double bed room, very clean non-smoking room.
Stayed 3 nights in Sep 2021

10/10 Excellent

Haruka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in May 2021

6/10 Okay

Verified traveler

Stayed 1 night in May 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything in this hotel besides only one thing—their super hard bed. They can improve this if only they would add one more soft layer on top. I think it would make a huge difference. Overall the staff are great and the housekeeping is the best!
Stayed 3 nights in Feb 2021

6/10 Okay

John

Liked: Room comfort
Our trip was a couples trip to Sapporo and day trips. The hotel was serviceable and the price point was great but the hotel has shown signs of age and could use improvements. Location, it’s fine. Easy to get to from Sapporo station including underground passages if during the winter. Not too far a walk from Odori either. Rooms/Lobby could use an update/face lift.
Stayed 2 nights in Sep 2019

8/10 Good

russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On my next trip to sapporo I would stay at the New Otani Inn.
Stayed 1 night in Jul 2019

8/10 Good

Lui

Liked: Cleanliness, property conditions & facilities
Good for family stay
Family is spacious for four people. Though the hotel is a bit old but clean. Service is not excellent. Staff are helpful but distant.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Soft Pillow Request Available
We requested for softer pillows and the staff provided an excellent service by attending to our request. It was a good experience.
Stayed 3 nights in Oct 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
A little disappointed
The hotel seems a little dated. The carpet in the hallway of our floor needs replacing. Lot of lumps and loose waves in the carpet. The breakfast was good. We had unusual cold weather on our trip. As a result our room was very cold. The heater in the room did not work. We asked the staff about the hheat for our room
Stayed 6 nights in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel and very convenient!
Hotel was great and very convenient. The staff was excellent!
Stayed 5 nights in Jun 2018