Sapa Panorama Hotel is in the heart of Sa Pa, within a 5-minute walk of Sa Pa Square and Sapa Catholic Church. .This hotel is 0.4 mi (0.7 km) from Sapa Lake and 0.5 mi (0.8 km) from Ham Rong Mountain.
What's nearby
Sa Pa Square - 4 min walk
Sapa Catholic Church - 4 min walk
Sapa Lake - 5 min walk
Ham Rong Mountain - 11 min walk
Sapa Market - 17 min walk
Getting around
Sapa Station - 6 min walk
Restaurants
Cong Ca Phe - 2 min walk
Nhà Hàng Ô Quý Hồ - 3 min walk
Le Petit Gecko - 2 min walk
Dũng Long res - 4 min walk
Anh Dũng - 4 min walk
About this property
Sapa Panorama Hotel
Hotel with free parking, steps from Sapa Catholic Church
Sapa Panorama Hotel offers 45 air-conditioned accommodations with minibars and safes. LCD televisions come with cable channels.
Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. This Sa Pa hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 45 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include gift shops/newsstands and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
A complimentary manager's reception is offered each day.
Cau May Restaurant - This bar specializes in Vietnamese cuisine.
24-hour room service is available.
Languages
English, Vietnamese
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired internet
Parking and transportation
24-hour roundtrip airport shuttle (surcharge)
Train station pick-up shuttle (surcharge)
Free self parking on site
Food and drink
A bar/lounge
A restaurant
Coffee and tea in common areas
Free daily manager's reception
Snack bar/deli
Restaurants on site
Cau May Restaurant
Things to do
Bicycle rentals
Family friendly
In-room refrigerator
Laundry facilities
Rollaway/extra bed (surcharge)
Snack bar/deli
Conveniences
24-hour front desk
ATM
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Business services
Business center
Computer station
Accessibility
Elevator
More
1 building
7 floors
Banquet hall
Built in 2013
Designated smoking areas
Room amenities
Bedroom
Rollaway/extra bed (surcharge)
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Slippers
Towels provided
Entertainment
LCD TV with cable channels
Food and drink
24-hour room service
Minibar
Refrigerator
More
Air conditioning
Connecting rooms available
Desk
Safe
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Airport shuttle fee: USD 22 per person (one-way)
Rollaway bed fee: USD 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Sapa Panorama Hotel
Sapa Panorama Hotel Sa Pa
Sapa Panorama Sa Pa
Hotel Sapa Panorama Hotel Sa Pa
Sa Pa Sapa Panorama Hotel Hotel
Sapa Panorama
Hotel Sapa Panorama Hotel
Sapa Panorama Hotel Hotel
Sapa Panorama Hotel Sa Pa
Sapa Panorama Hotel Hotel Sa Pa
Sapa Panorama Hotel Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 24 out of 64 reviews" "
10 - Excellent
24
Rating 8 - Good. 25 out of 64 reviews" "
8 - Good
25
Rating 6 - Okay. 8 out of 64 reviews" "
6 - Okay
8
Rating 4 - Poor. 4 out of 64 reviews" "
4 - Poor
4
Rating 2 - Terrible. 3 out of 64 reviews" "
2 - Terrible
3
8.0/10
Cleanliness
8.8/10
Staff & service
6.6/10
Amenities
7.8/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
10/10 Excellent
Jeremy
Jan 17, 2024
Liked: Cleanliness, staff & service, room comfort
Great Staff, Great Location!
While we were only staying one night, the staff not only allowed us to check in hours early, but also upgraded our room! Everyone was so kind and friendly, the room was great with a nice view overlooking the town and mountains.
I only stayed in the hotel for 1 hour. I was very surprised as this hotel has very good ratings. I was given a standard room with a city view although I booked a deluxe Mountain View panorama view. The room was incredibly dusty and dirty. When I flushed the toilet the floor filled with water. Finally, when unpacking I found 3 cockroaches climbing over my belongings. I left to check into Amazing Sapa Hotel. The staff was very efficient in refunding me.
The staff was so friendly and spoke english, gave us really good recommendations. Rooms were good, one was very small compared to the other. It was very clean! Would recommend if only staying for 1-2 nights! The view would have been amazing if the weather was nice! Would totally recommend this hotel!
Really friendly staffs who can converse well in english.
Verified traveler
Stayed 1 night in Dec 2019
8/10 Good
Hannah
Aug 29, 2019
Liked: Staff & service, room comfort
Very good stay for a couple of nights. We came back from trekking and needed a shower before getting back on the bus. The staff gave us fresh towels and we could shower in the hotel.
The staff was really nice and held put stuff while we explored Sapa before and after check in. Everyone was very friendly and helpful. The hotel was in a great location and very quiet in the room.
Upon arrival staff were very helpful and got us checked in as soon as possible. The rooms were clean, and had all the amenities all organized and labelled. The location was pretty much in the centre of Sapa Village so getting around was easy. I would definitely book a again!
Could have done better by having different foods for breakfast. Keep up to date with the correct room images of the hotel bedrooms. Great mountainous view for dining during the day.
Our stay was excellent!! The staff, breakfast and amenities were all wonderful. Would highly recommend. So convenient that there is a shower downstairs to use if you arrive early from Sapa or are leaving late to go to Sapa.
Our stay at the Sapa Panorama Hotel was fantastic, great location, shop at the base and beside great value for buying trekking clothing and shoes. Staff were so lovely, friendly and couldn’t do enough for you. Massage was great after a day of trekking in the mountains. Breakfast was plentiful, with great variety, we also had lunch and dinner at the hotel - enjoying the views of the mountains. We loved Sapa and would recommend this hotel to others xx
This place is awesome! The room was just fabulous and exactly as shown, beds were great, great air conditioning, nice cold fridge, good shower and beautiful views from the balcony. The food was fabulous too and the staff were amazing!! Wish we had stayed longer!! If you're going to Sapa stay here!!!
Tania
Stayed 1 night in Sep 2018
4/10 Poor
Jeannie
Sep 6, 2018
Do give it a miss if you can't climb up the stairs
The description on the Hotels website is incorrect. I have booked a superior with mountain view but ended up a room without view. According to the hotel receptionist, only deluxe room has mountain view. This website is misleading the customers with incorrect information. Do take note that you need to walk up a flight of stairs as no car / taxi is allowed to drive up to the lobby. It was very inconvenient for the old people with poor mobility.
Very good staff and very accommodating. Our train from Hanoi arrived early, we weren’t able to check in straight away however they have showers available for use and storage facilities which is a great idea. The view from the balcony was amazing. Will stay again. Tip - book the shuttle bus from the train station to the hotel in advance.
It was clean enough and close to all the tour start points. The staff were nice and friendly and the food was good. It was a good hotel for the money that you pay.
The only downfall was that you have to take your suitcase up some stairs when you get there since the hotel is in an alley that goes up a small hill though stairs.
Amazing place. Great rooms-really pleasant and clean and roomy. Views of the mountains fabulous. Nice amenities in room-food and drink. Perfect location-out of fthe hustle but close to Minority Market and good food/coffee spots. Biggest plus-the staff are amazing. Pleasant. Helpful. Engaging. Highly rated and would stay again if we return to Sapa.
Norm
Stayed 2 nights in Feb 2018
2/10 Terrible
Verified traveler
Jan 3, 2018
Disliked: Cleanliness, staff & service
We booked the Deluxe Balcony Room which states on hotels.com that it has a mountain view. When we reached, the staff insisted that we did not book one with mountain view. We liase with hotels.com thereafter and noted that the hotel has mistakenly written the wrong description on their website. As they are at full capacity, they were unable to provide for any change of room and no further service recovery was provided.
We booked a private car who will fetch us to and fro Fansipan cable car. We told the driver to be there at 6pm but we waited for 10 mins and no one came to fetch us.
Overall, a very disappointing experience with the hotel.
They were so accommodating, arrived at 4am and the guy let me have a shower & a bed until I could check in.
The breakfast was really good and the staff spoke good English !
The rooms were good too, comfy bed, great shower with hot water, clean and spacious.
Also very quiet room with no street noise !
I have nothing at all to complain about for once.
HIGHLY recommend this hotel !!!
Staff were very friendly and accommodating. All conversant in English. View from the balcony was fantastic and that's primarily the reason why I chose this hotel. We spent alot of our time sitting in the balcony in the morning and at night when we are back. There are not much toiletries provided. Only shampoo, soap and a bath towel each. Thankfully we had our own toiletries or you can easily buy whatever you need in the supermarkets nearby.
An easy way to go down to the main road is to take the lift down to the 1st floor and walk down the stairs and you are smack where all the shops and restaurants are.
Breakfast is simple and they try to change 1 -2 items so it's not the same. We only had breakfast once there but I suppose for the price we are paying, we shouldn't be expecting too much.
The only thing that I think they really need to improve on is the intermittent hot and cold water in the shower. It turns cold for a long while and it makes showering very unpleasant, I couldn't get myself to wash my hair there. So what we did to overcome this problem when we had to wash our hair (thank goodness we decided to wash only twice in our 3 days there) was to book ourselves for spa packages in other hotels so we could shower and wash our hair.
We stayed there for 3 nights. Apart from the damp that caused by the humidity this place is amazing. The staff are always happy to help you, great breakfast buffet, and the rooms are really nice. Bathroom was so cool and cozy. I would highly recommend this hotel!