With a stay at Mercure São Paulo Grand Plaza Paulista, you'll be centrally located in São Paulo, steps from Sesc Paulista Viewpoint and within a 5-minute walk of Paulista Avenue. .This hotel is 0.3 mi (0.5 km) from Hcor Hospital and 1.4 mi (2.2 km) from Ibirapuera Park.
What's nearby
Paulista Avenue - 4 min walk - 0.3 miles
Hcor Hospital - 6 min walk - 0.4 miles
Ibirapuera Park - 3 min drive - 1.4 miles
Oscar Freire Street - 3 min drive - 1.5 miles
Rua 25 de Marco - 6 min drive - 3.1 miles
Getting around
Luz Station - 7 min drive
Brigadeiro Station - 7 min walk
São Paulo (CGH-Congonhas) - 22 min drive
Restaurants
Halim - 3 min walk
Jojo Ramen - 2 min walk
Padaria Gêmel - 3 min walk
Lanchonete Monte Carlo - 3 min walk
Achapa - 2 min walk
About this property
Mercure São Paulo Grand Plaza Paulista
Hotel with a fitness center, steps from Sesc Paulista Viewpoint
Mercure São Paulo Grand Plaza Paulista offers 165 accommodations with minibars and safes. Rooms open to balconies. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathtubs or showers with rainfall showerheads, and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a sauna, a fitness center, and in-room fitness.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 165 guestrooms featuring minibars. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature rainfall showerheads and hair dryers.
Don't miss out on the many recreational opportunities, including a sauna, a fitness center, and bicycles to rent. This hotel also features complimentary wireless internet access, a television in a common area, and a reception hall.
Enjoy international cuisine at Grand Plaza, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Buffet breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekdays.
Grand Plaza - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Languages
English, Portuguese, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Covered valet parking on site (BRL 25 per day)
Wheelchair-accessible parking available
Food and drink
Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; BRL 51 for adults and BRL 20 for children
A bar/lounge
A restaurant
Restaurants on site
Grand Plaza
Things to do
Bicycle rentals
Gym
Sauna
Steam room
TV in common areas
Family friendly
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Business services
Business center
Meeting room
Outdoors
Garden
Vegetable garden
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
100% renewable energy
15 floors
Annual offsets purchased for at least 10% of carbon footprint
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Eco-friendly cleaning products used
Humane treatment of captive wild animals
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reception hall
Reusable cups
Reusable tableware
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Blackout drapes
Premium bedding
Bathroom
Bathtub or shower
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Soap
Toilet paper
Towels provided
Food and drink
Limited room service
Minibar
More
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Eco-friendly toiletries
Elliptical machine
Energy-saving switches in guestrooms
Free weights
Heating
Iron/ironing board on request
LED lighting
Mobile key entry
Phone
Recycling
Safe
Soundproofed rooms
Stationary bicycle
Treadmill
Water-efficient showers
Workout equipment
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately BRL 51 for adults and BRL 20 for children
Covered valet parking fee: BRL 25 per day
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
We should mention
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Grand Plaza Hotel Sao Paulo
Grand Plaza Sao Paulo
Grand Plaza São Paulo Jardins Hotel
Grand Plaza São Paulo Jardins Managed Accorhotels Hotel
Grand Plaza São Paulo Jardins Managed Accorhotels
Grand Plaza São Paulo Jardins
Mercure São Paulo Grand Plaza Paulista Hotel
Mercure Grand Plaza Paulista Hotel
Mercure Grand Plaza Paulista
Grand Plaza São Paulo Jardins Managed By Accorhotels
Mercure São Paulo Grand Plaza Paulista Hotel
Mercure São Paulo Grand Plaza Paulista São Paulo
Mercure São Paulo Grand Plaza Paulista Hotel São Paulo
Mercure São Paulo Grand Plaza Paulista Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The location of the hotel was perfect, with easy access to nearby attractions and restaurants. I was able to explore the area easily and enjoy all that it had to offer. My room was spacious, clean, and comfortable, with all the amenities I could need for a relaxing stay. But what truly set this hotel apart was the staff. They went above and beyond to ensure that my stay was enjoyable, from providing recommendations for things to do in the area to making sure that all of my needs were met.
Overall, a great experience, as someone would expect from any Mercure hotel.
The only downside was the kettle in the room. It wasn't working and they didn't fix it after I mentioned about the problem.
The best part here is the location. You're a stone throw from Japan House, Itaú Cultural, SESC (all culture-based places).
Paulista Avenue is the main road in the city, bringing together many shopping centres, cafés, department stores and the best connection via underground to most of the city centre.
I am sad to say that the Mercure Sao Paolo Grand Plaza Paulista is the worst hotel I have stayed in in decades. I booked a 4-star hotel but this hotel is no more than a 2-star hotel. The rooms are terrible.
The hotel was right by paulista ave. We walked to it and then up and down paulista ave many times. Lots of little shops and food especially on sunday.
The housekeeping staff was good. They were always cleaning and supplying towels.
The front desk staff was great- we needed to change our room to fit 3 people a few days after we got there. Instead of having to check out and wait till 2 to check back in the girl just switched are room right then. Saved us a lot of stress and she didnt have to do it.
The restraunt wasn't so good, maybe it was an off day
We are right off paulista ave. My husband and i walked up and down it several times. Very nicely located
Erick
Stayed 5 nights in Sep 2023
4/10 Poor
Vladimir
Jul 17, 2023
Disliked: Staff & service
Vladimir
Stayed 3 nights in Jul 2023
6/10 Okay
Kamel
Apr 9, 2023
Limited dining options, communication with staff due to language. Poor entertainment, cleanliness and access keys to elevator and room.
Kamel
Stayed 5 nights in Mar 2023
4/10 Poor
Glauco
Business traveler
Mar 3, 2023
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
No Internet these days!
The area is good! But overall, the hotel needs an urgent refurbish, the breakfast was bellow average (there was no butter first day), and the internet sucks! Never above 1Mb. If you need internet access, you´d better look for another hotel.
Glauco
Stayed 3 nights in Feb 2023
6/10 Okay
Dylan
Sep 5, 2022
Liked: Cleanliness, staff & service
Disliked: Amenities
It's was a nice stay overall, but there were some things that feels like management is out of touch with the property. For example, some of the lights had wiring issues and broke. I was surprised to find there was not an iron/ironing board in the room? And then the biggest thing that stood out was not having a trash can inside the room. The only one was the small one in the bathroom for toilet paper, so it didn't have enough space for drink containers. I think if the general manager spent a night in the hotel it would provide some perspective of what could be improved. A big thing that would also greatly improve the quality are the mattresses. Outside of that though, most of the staff was helpful.
Dylan
Stayed 5 nights in Aug 2022
6/10 Okay
Hector
Business traveler
Jun 25, 2022
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice location, reported that door lock reader did not work... stayed there 3 nights, went to get new keys 10 times..
internet very intermitent, when it worked was fine.. however had to call 3 times to have it reset...
Tired furniture in the room. No wifi in the room despite signal being present. Staff told me that they are aware of this but they did not do anything to fix the problem. So i could not work from room. They elaborated that they did not update the system so i could not use my iphone. Overall disappointing hotel.
WiFi provision totally inadequate and when complained there was somewhat disbelief but tinkered with the system. Eventually there was wifi but not good reception.
I liked the staff and the hotel itself, but the room condition was not something that I expected. In the picture, the room looks all renovated, but it wasn't...
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The room was old fashioned, no coffee maker, the filters of the airconditioning were full with dust, took them out but nobody cleaned them for 4 days.
bathroom wasn't really clean, wifi was horrible.
Staff very friendly and helpful
I liked the Hotel in general, people, facilities, cleanless, But the location also is essential because it is in a safe and nice area of Sao Paulo city