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Four Points by Sheraton Hainan, Sanya

4.0 star property

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January 2025

Photo gallery for Four Points by Sheraton Hainan, Sanya

Outdoor pool
Grand Family Ocean view, Larger Guest room, 1 King, Alternate: bunk beds, Ocean view, Balcony | View from room
Building design
Exterior
Grand Family Ocean view, Larger Guest room, 1 King, Alternate: bunk beds, Ocean view, Balcony | 1 bedroom, premium bedding, minibar, in-room safe

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning
  • Room service
    Room service

Explore the area

Map
No. 78 Sanya Bay Road, Sanya, Hainan, 572000
  • Coconut Dream Corridor
    4 min walk
  • Pearl Mall
    3 min drive
  • Sanya Bay
    4 min drive
  • Sanya (SYX-Phoenix Intl.)
    21 min drive

Room options

View all photos for Family Ocean Suite, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Doubles, Ocean view

Family Ocean Suite, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Doubles, Ocean view | 1 bedroom, premium bedding, minibar, in-room safe

Family Ocean Suite, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Doubles, Ocean view

  • 657 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Ocean Suite, Suite, 1 King, Ocean view, High floor, Balcony

Grand Ocean Suite, Suite, 1 King, Ocean view, High floor, Balcony | 1 bedroom, premium bedding, minibar, in-room safe

Grand Ocean Suite, Suite, 1 King, Ocean view, High floor, Balcony

  • 657 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Four Points Suite, Suite, 1 King, Ocean view, High floor, Balcony

Four Points Suite, Suite, 1 King, Ocean view, High floor, Balcony | 1 bedroom, premium bedding, minibar, in-room safe

Four Points Suite, Suite, 1 King, Ocean view, High floor, Balcony

  • 657 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King, Ocean view, High floor, Balcony

Presidential Suite, 1 King, Ocean view, High floor, Balcony | 1 bedroom, premium bedding, minibar, in-room safe

Presidential Suite, 1 King, Ocean view, High floor, Balcony

  • 1916 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Corner Ocean View room, Guest room, 1 King, Ocean view, Corner room, Balcony

Corner Ocean View room, Guest room, 1 King, Ocean view, Corner room, Balcony | 1 bedroom, premium bedding, minibar, in-room safe

Corner Ocean View room, Guest room, 1 King, Ocean view, Corner room, Balcony

  • 377 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior city view room, Guest room, 2 Doubles, City view, High floor

1 bedroom, premium bedding, minibar, in-room safe

Superior city view room, Guest room, 2 Doubles, City view, High floor

  • 377 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior city view room, Guest room, 1 King, City view, High floor

1 bedroom, premium bedding, minibar, in-room safe

Superior city view room, Guest room, 1 King, City view, High floor

  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Ocean View Room, Guest room, 1 King, Ocean view, High floor, Balcony

1 bedroom, premium bedding, minibar, in-room safe

Premium Ocean View Room, Guest room, 1 King, Ocean view, High floor, Balcony

  • 409 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Ocean View Room, Guest room, 2 Doubles, Ocean view, High floor, Balcony

1 bedroom, premium bedding, minibar, in-room safe

Premium Ocean View Room, Guest room, 2 Doubles, Ocean view, High floor, Balcony

  • 409 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Grand Family Ocean view, Larger Guest room, 1 King, Alternate: bunk beds, Ocean view, Balcony

Grand Family Ocean view, Larger Guest room, 1 King, Alternate: bunk beds, Ocean view, Balcony | 1 bedroom, premium bedding, minibar, in-room safe

Grand Family Ocean view, Larger Guest room, 1 King, Alternate: bunk beds, Ocean view, Balcony

  • 527 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for City View Room, Guest room, 1 King, City view

1 bedroom, premium bedding, minibar, in-room safe

City View Room, Guest room, 1 King, City view

  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for City View Room, Guest room, 2 Doubles, City view

1 bedroom, premium bedding, minibar, in-room safe

City View Room, Guest room, 2 Doubles, City view

  • 377 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Ocean View Room, Guest room, 1 King, Ocean view, Balcony

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Ocean View Room, Guest room, 1 King, Ocean view, Balcony

  • 409 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Ocean View Room, Guest room, 2 Doubles, Ocean view, Balcony

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Ocean View Room, Guest room, 2 Doubles, Ocean view, Balcony

  • 409 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Similar properties

Exterior

Hyatt Place Sanya City Center

Pool
Parking included
Free WiFi
Restaurant
4.5 out of 5, Wonderful, (57)
The price is $62
per night
$72 total
includes taxes & fees
Dec 9 - Dec 10
Hyatt Place Sanya City Center

About the neighborhood

Sanya

With a stay at Four Points by Sheraton Hainan, Sanya, you'll be centrally located in Sanya, within a 5-minute drive of Sanya Bay and Coconut Dream Corridor. .This beach hotel is 14 mi (22.6 km) from Yalong Bay and 1.5 mi (2.4 km) from Pearl Mall.

What's nearby

  • Phoenix Island Sanya - 3 min drive - 1.9 miles
  • Sanya Bay - 4 min drive - 1.9 miles
  • Sanya International Shopping Center - 4 min drive - 2.8 miles
  • Luhuitou Park - 9 min drive - 5.3 miles
  • Dadonghai Beach - 15 min drive - 4.8 miles

Getting around

  • Sanya (SYX-Phoenix Intl.) - 21 min drive

Restaurants

  • ‪咖啡时间西餐厅 - ‬10 min walk
  • ‪蓝泰咖啡餐厅酒吧 - ‬10 min walk
  • ‪三亚艺境家舍 - ‬5 min walk
  • ‪森谷时光咖啡厅 - ‬7 min walk
  • ‪四海友家度假公寓 - ‬6 min walk

About this property

Four Points by Sheraton Hainan, Sanya

Beach hotel with a business center and 2 bars/lounges
Four Points by Sheraton Hainan, Sanya offers 370 air-conditioned accommodations with indoor private spa tubs and iPod docking stations. Accommodations offer separate dining areas. Beds feature premium bedding. 42-inch LCD televisions come with cable channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and safes. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 370 air-conditioned rooms featuring indoor private spa tubs and LCD televisions. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreational opportunities offered, including an outdoor pool, an outdoor tennis court, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and barbecue grills.
Enjoy Japanese cuisine at Saika, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Sanya? This hotel has 18288 square feet (1699 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Saika - Overlooking the ocean, this restaurant specializes in Japanese cuisine and serves lunch and dinner.
China Spice - Overlooking the ocean, this restaurant specializes in Chinese cuisine and serves breakfast, lunch, and dinner. Open daily.
Eatery - This restaurant specializes in Modern European cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
The Lounge - This wine bar overlooks the ocean. Open daily.
Lobby Bar - Onsite lobby lounge. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CNY 193 to 345 per person
  • 2 bars/lounges
  • 3 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • China Spice
  • Eatery
  • Lobby Bar
  • Saika
  • The Lounge

Things to do

  • Free children's club
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Playground

Family friendly

  • Children's games
  • Free children's club
  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli
  • Stroller

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 18,288 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • On the bay
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 29 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The host will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 300.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 193 to 345 per person
  • Rollaway bed fee: CNY 300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Four Points Hainan Sanya
Four Points Sanya
Four Points Sheraton Hainan
Four Points Sheraton Hainan Hotel
Four Points Sheraton Hainan Sanya
Four Points Sheraton Sanya
Sheraton Four Points Sanya
Sheraton Hainan Sanya
Sheraton Sanya
Sheraton Sanya Hainan
Four Points Sheraton Hainan Sanya Hotel
Four Points By Sheraton Hainan
Four Points by Sheraton Hainan Sanya
Four Points by Sheraton Hainan, Sanya Hotel
Four Points by Sheraton Hainan, Sanya Sanya
Four Points by Sheraton Hainan, Sanya Hotel Sanya

Four Points by Sheraton Hainan, Sanya Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 37 out of 97 reviews" "
Rating 8 - Good. 38 out of 97 reviews" "
Rating 6 - Okay. 15 out of 97 reviews" "
Rating 4 - Poor. 4 out of 97 reviews" "
Rating 2 - Terrible. 3 out of 97 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

liang

Stayed 1 night in Aug 2024

8/10 Good

CHONG heng

Liked: Cleanliness, staff & service, room comfort
Decent location right opposite the beach. Convenient.
Stayed 3 nights in Jul 2024

10/10 Excellent

HAI

Stayed 3 nights in Jun 2024

10/10 Excellent

Elton Hugo

Liked: Cleanliness, amenities, property conditions & facilities
I love the window view. Best landscapes in the zone
Stayed 2 nights in May 2024

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, good location, need more chairs in pool area. Had a great ocean front view, but no chairs to sit on the balcony.
Stayed 4 nights in Apr 2024

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, staff & service
Good location and staff. Definitely need more seating around the pool area. Also, need a no smoking floor!! Too many people smoking and making the air unacceptable
Stayed 6 nights in Apr 2024

6/10 Okay

Felix

Liked: Cleanliness, staff & service
Property was good value for the money. Area was quite walkable and convenient. Only drawback for us was the long waits for hotel food when at the top floor lounge.
Stayed 4 nights in Jan 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value, helpful staff
We appreciated the receptionist offering a late checkout due to our very late arrival. It was a great help! The room was comfortable. Breakfast was good but very busy.
Stayed 1 night in Aug 2023

2/10 Terrible

Anis

Disliked: Staff & service, property conditions & facilities, room comfort
never again this hotel in beautiful sanya
room very old style of hotel and room not sound like sheraton style smelling , mattress was hard like you go to old chinese hotel brand , also get bad experience the reception manager tell me all hospital get test covid in 5 hours i ask him double check he said hospital next hotel just 400m walk can do i went there and i made test my flight was at 11:25pm until 8 pm no result in the app i went to hospital to learn this one is military hospital has old system only paper version can give was ready only at 9:30 i had to run to airport to catch up my flight
Stayed 3 nights in Dec 2021

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Worth the price I guess.
Awesome view, great room space, breakfast was reasonably good though roasted tomato's and mushrooms would have helped. Coffee was ordinary, no barrister coffee. Some of the furniture is beginning to get old. Needs a little touch up of paint here and there but not too bad. Rare to find someone who could speak English which made using the services much harder. Staff were very kind and willing to try and help. Sanya bay is not for swimming and the noise from all the dance parties on the beach every night and some mornings was annoying.
Stayed 7 nights in Dec 2021

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
This place is a pretty good value for the money. The hotel is on the older side but well maintained. The rooms are spacious, clean and comfortable. The breakfast features a good variety and decent quality. The pool is on the smaller side but nice and features a good amount of of seating options. The spa on floor b 1 is a fantastic value. The locating is also pretty good - right across the street from the beach and close to a lot of restaurants / shopping. Overall, it's definitely not the greatest hotel in Sanya but a solid choice for the price.
Stayed 3 nights in Dec 2021

10/10 Excellent

Martin

Liked: Cleanliness, property conditions & facilities, room comfort
Room was nice and clean, hotel is right across the beach
Stayed 3 nights in Aug 2021

4/10 Poor

Mi

Disliked: Property conditions & facilities, room comfort
Outdated hotel, badly needing renovation
The condition was totally unacceptable as an even 3 star hotel. No power charge beside the bed, closet door doesn't close.
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveler

Stayed 3 nights in Aug 2020

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Staff & service
Awful check in experience
From arriving at the hotel to being settled in our room was at least an hour and a half. I’ve lived in China for 3 years and check in can be a bit slow since they have to do lots of checks but this was a whole new level. When we arrived we were directed to a a receptionist who did the usual taking of passports scanning, we were then asked for when we had landed China, which city flight numbers (these went back 4 months) which has never happened before, after all this she started talking to a colleague for about 15 minutes as something wasn’t right but nothing was communicated, I was then asked to show the booking which I did and after all this they told me they couldn’t find it so we were asked to sit down and wait while they made some calls. After 20 minutes we were told by a different person,Carlton, he’d found it (the issue apparently being that they’d been looking for hotels.com who had in turn booked through expedia( never had this issue it should just come up with a name)) we were then asked to go through the whole passport checking procedure again, we told him we’d already done this even directing him to the colleague who had done this at which point he shouted “it’s government policy” he then continued to be very short and rude with us for the rest of the check in process which was another 20 minutes or so, when we did get to a room it was a small dirty end room and we asked to change luckily the person we asked was more helpful.
Stayed 5 nights in Jul 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The frint desk very friendly and helpful. Will come back again 😆 😆 😆
Stayed 3 nights in Nov 2019

10/10 Excellent

denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Sanya Hotel
The Staff was perfect. I read the other reviews about language issues...We had none of that. We did not do the "Breakfast Buffet"...it was not a good value for us. But the room and bed were SUPER. The view from the room....awesome.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old hotel with Spacious room and huge bath room. Swimming pool is small tho. Good selection for breakfast but mostly Chinese cuisine. Good location, around 11RMB taxi to walking street. Need to strengthen staff training, had feedback this to the hotel manager.
Stayed 2 nights in Mar 2019

10/10 Excellent

Hwa Hon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

10/10 Excellent

truman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel nice location friendly staff
I already mentioned in previous review. I extended 2 times my stay Happy , good location , sea view Just need upgrade
Stayed 2 nights in Mar 2019

10/10 Excellent

truman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location right facing the beach , if looking for seaview , this is the one . Therefore we finally extended few days. Another reason the Manager Yao Yao very helpful n extended warmest welcome n assistance 地点是三亚中心，無敌海景房，还要一提是 名姚姚的经理 服务态度很好 亲切，十分感谢
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sanya with Andy
Stayed 4 nights in Jan 2019