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Crowne Plaza Sanya City Center, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Sanya City Center, an IHG Hotel

Outdoor pool
3 restaurants, breakfast, lunch, dinner served; Asian cuisine
Lake
Bar (on property)
Standard Room, 1 King Bed, Smoking, City View | Premium bedding, in-room safe, desk, blackout drapes

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Hot Tub
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

Map
No 3 Yuya Road, Sanya, Hainan, 572000
  • Dadong Sea
    9 min drive
  • Dadonghai Beach
    12 min drive
  • Coconut Dream Corridor
    16 min drive
  • Sanya (SYX-Phoenix Intl.)
    35 min drive

Room options

View all photos for Standard Room, 2 Double Beds, Bay View

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds, Bay View

  • 592 sq ft
  • Bay view
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, City View

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds, City View

  • 592 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Smoking, City View

Standard Room, 1 King Bed, Smoking, City View | Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Smoking, City View

  • 592 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking, Bay View

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Smoking, Bay View

  • 592 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Sanya

With a stay at Crowne Plaza Sanya City Center, an IHG Hotel, you'll be centrally located in Sanya, within a 15-minute drive of Sanya Bay and Sanya International Shopping Center. .This family-friendly hotel is 4 mi (6.5 km) from Dadong Sea and 4.2 mi (6.8 km) from Dadonghai Beach.

What's nearby

  • Sanya International Shopping Center - 8 min drive
  • Dadong Sea - 9 min drive
  • Phoenix Island Sanya - 9 min drive
  • Luhuitou Park - 10 min drive
  • Dadonghai Beach - 12 min drive

Getting around

  • Sanya (SYX-Phoenix Intl.) - 35 min drive

Restaurants

  • ‪山海楼 - ‬7 min drive
  • ‪乐生茶店 - ‬13 min walk
  • ‪爱旅行家庭旅馆 - ‬2 min walk
  • ‪三洋小厨湘巴佬餐厅 - ‬15 min walk
  • ‪凡尔赛量贩ktv三亚时尚店 - ‬4 min drive

About this property

Crowne Plaza Sanya City Center, an IHG Hotel

Family-friendly Sanya hotel in Jiyang District with 3 restaurants
Crowne Plaza Sanya City Center, an IHG Hotel offers 493 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

This Sanya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.
Make yourself at home in one of the 493 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, including an outdoor pool, a spa tub, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy Asian cuisine at Cafe Marina, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Cafe Marina - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner.
Kiyomori Japanese Restaur - This restaurant specializes in Japanese cuisine and serves lunch and dinner.
Yue Chao Cantonese - This restaurant specializes in Asian cuisine and serves lunch and dinner.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 158 for adults and CNY 79 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cafe Marina
  • Kiyomori Japanese Restaur
  • Yue Chao Cantonese

Things to do

  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Spa tub

Family friendly

  • Children's pool
  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • Ballroom
  • Banquet hall
  • Built in 2013

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 300.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 158 for adults and CNY 79 for children
  • Airport shuttle fee: CNY 300 per vehicle (one-way)
  • Rollaway bed fee: CNY 300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Ramada Plaza Hotel Sanya
Ramada Plaza Sanya
Crowne Plaza Sanya City Center Hotel
Ramada Plaza Sanya Hainan
Crowne Plaza Sanya City Center
Crowne Plaza Sanya City Center Hainan

Crowne Plaza Sanya City Center, an IHG Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 12 out of 37 reviews" "
Rating 8 - Good. 17 out of 37 reviews" "
Rating 6 - Okay. 5 out of 37 reviews" "
Rating 4 - Poor. 2 out of 37 reviews" "
Rating 2 - Terrible. 1 out of 37 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Verified traveler

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities
The staff were lovely and wanted to please. However, there were not too many people who could speak English. The Managers were very hospitable.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb location, at the heart of the city with stunning views. transportation is readily available. taxi and bus is just in front of the hotel food outlets are within walking distance.
Stayed 4 nights in Oct 2018

8/10 Good

Pwong, San Francisco, CA

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel, but the front desk clerk should only service with IHG member only on IHG line. it's very long line on IHG line when check in or out, because they services anyone even not IHG member !!
Stayed 2 nights in Jan 2018

8/10 Good

Richard, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sanya without the beach
Stayed here many times, good location, noisy neighborhood but that's Sanya. Recently changed from a Ramada hotel, service good, helpful staff and breakfast good but always busy. Will stay again.

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
Good value for what you pay
This hotel is nicely situated, close to both nightlife and beaches, if you want to sample the traditional street food etc it too is just a short distance away, it is the second time I have stayed there. I had a couple of issues but after translation the staff resolved the issues immediately. Great value for money hotel

8/10 Good

Ruinan, Milwaukee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fairly good for a ramada plaza.
Checkin need much more time than I expected, but problem was solved by their manager eventually. This hotel is recently opened, so it's in great condition. Considering its price, this hotel is really worth stay! Overall I recommend this hotel.

6/10 Okay

Han Khng

Liked: Cleanliness, staff & service

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Wendy, Hong Kong

Disliked: Property conditions & facilities
Noisest hotel I have ever stayed in
This hotel sits on the main road and drivers kept honking 24/7. Breakfast, which isn't included, costs 280 yuan per head, almost 50 dollars. Total ripoff.

6/10 Okay

Eric, Singapore

Liked: Cleanliness, property conditions & facilities, room comfort
Poor front desk service
I am waited more than 30 mins during check in and check out, every front desk staffs told me they are very busy - just wait and wait. I moved out to le parker hotel and they are much more productive - only 5-10 mins during check in and out. Eric

8/10 Good

yuan, LA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very pleasant trip in ramada sanya
i booked rooms for my parents. They said they were totally satisfied with the ramada sanya. i am happy to hear that

10/10 Excellent

YongJu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가성비 좋습니다.
연식이 있는 호텔이라 낡은 시설들이 좀 아쉽지만, 가격대비 위치 서비스 모두 좋습니다. 아침 뷔페 아주 괜찮아요.
Stayed 1 night in Aug 2019

10/10 Excellent

YongJu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가성비 및 위치 좋습니다.
호텔 연식이 있어서 전체적으로 룸컨디션이 낡은 부분이 있지만... 위치도 좋고 가성비도 좋습니다. 직원들도 모두 친절합니다.
Stayed 2 nights in Aug 2019

10/10 Excellent

SIU KWAN RAYMOND

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

6/10 Okay

Kevin

Liked: Cleanliness, room comfort
服務有待改進
我是訂非吸煙的休閒客房, 但安排了一間有煙味和沒有浴缸的房間給我, 要求換房才安排一間正常的房間.
Stayed 3 nights in Nov 2018

6/10 Okay

Verified traveler

過橋便是第一市場，打的往鹿回頭公園及大東海都很便宜，非常方便。
Stayed 2 nights in Sep 2018

4/10 Poor

Cheuk Nam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
差劣之選
客房/酒店整潔度：差 服務質素：差 酒店設施：舊 酒店位置：差
Stayed 1 night in Aug 2018

10/10 Excellent

chuangkai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務很好，衛生乾淨，交通便利，值得在來

4/10 Poor

Verified traveler

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
硬件不錯，服務質素低
辦入住速度很慢，一開始又說找不到訂單，但另外一位同事一過來就找到，第一位看起來就像培訓不足。價錢來說就還可以，早餐不錯。最大問題是，我們在酒店門口下計程車，但忘記把東西從車尾箱拿出來，打算找大堂經理叫保安幫忙看監控，但竟然看錯事發時間，報了一個錯的車牌號給我們。最後需要多番交涉，我們打去交通局重新給新的車牌號，才能找司機取得部分物品。

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
環境不錯👍 中餐廳也好吃 魚頭包好食實惠 李兰罗宾服務周到 👍👍👍👍👍👍👍👍👍👍
Stayed 3 nights in Apr 2018

2/10 Terrible

shuai, Beijing east

Liked: Cleanliness
Disliked: Staff & service
terrible service...
服务非常差，首日房间点餐，等了一个小时才送来，次日房间要红酒杯，催促多次才送来，结果要了3个才送来两个。回答说“酒店只有两个了”。十分诧异这个酒店竟然找不到第三个红酒杯。。。以后不会来这里住了。服务差到一定地步。 terrible service...I waited one hour for a food service in room on the first day, and on the second day i ordered 3 wine glasses, which end up bringing only two. They said "they can not find the additional glass" Very impressive answer that the 4 star hotel can not have one more wine glass. I will not choose nor recommend this hotel to anybody else any more.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort