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Napolitano Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Napolitano Hotel

Outdoor pool, pool umbrellas
Breakfast, lunch, dinner served; pool views
Bar (on property)
Ballroom
Front of property

Reviews

7.4 out of 10

Good

Popular amenities

  • Spa
    Spa
  • Bar
    Bar
  • Pool
    Pool
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping

Explore the area

Map
Av. George Washington No. 51, entre los dos obeliscos, Santo Domingo, Distrito Nacional, 10208
  • Malecon
    1 min walk
  • Calle El Conde
    9 min walk
  • Calle Las Damas
    14 min walk
  • Santo Domingo (HEX-Herrera Intl.)
    22 min drive

Room options

View all photos for Standard Room

Standard Room | Minibar, in-room safe, desk, blackout drapes

Standard Room

  • 237 sq ft
  • Sea view
  • Sleeps 4
  • 1 Queen Bed OR 2 Queen Beds
Exterior
Catalonia Santo Domingo
Pool
Spa
Free WiFi
Restaurant
4.2 out of 5, Very Good, (1390)
The price is $119
per night
$152 total
includes taxes & fees
Dec 5 - Dec 6
Catalonia Santo Domingo

About the neighborhood

Santo Domingo

With a stay at Napolitano Hotel in Santo Domingo (Zona Colonial), you'll be a 1-minute drive from Malecon and 8 minutes from Blue Mall. .This casino hotel is 0.2 mi (0.3 km) from El Obelisco Macho and 0.3 mi (0.4 km) from Puerta de la Misericordia.

What's nearby

  • Malecon - 1 min walk - 0.0 miles
  • Calle El Conde - 9 min walk - 0.5 miles
  • Columbus Park - 16 min walk - 0.9 miles
  • Sambil Santo Domingo - 3 min drive - 2.1 miles
  • Centro Olimpico - 5 min drive - 2.8 miles

Getting around

  • Amin Abel Station - 3 min drive
  • Las Americas Intl. Airport (SDQ) - 32 min drive

Restaurants

  • ‪Terraza Napolitano - ‬1 min walk
  • ‪Grand's Paco's Cafeteria & Bar - ‬9 min walk
  • ‪D' Luis Parrillada - ‬7 min walk
  • ‪New Jersey Drink Liquor Store - ‬4 min walk
  • ‪M7 - ‬7 min walk

About this property

Napolitano Hotel

Boardwalk/promenade Santo Domingo hotel in Zona Colonial with a full-service spa
Napolitano Hotel offers 65 air-conditioned accommodations with minibars and safes. Televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Le Spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Make yourself at home in one of the 65 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free international calls.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After enjoying recreational amenities such as a nightclub and an outdoor pool, a lucky night at the casino is the perfect end to the day. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at La Terrasse, a poolside restaurant which features a bar/lounge and a pool view. You can also stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the poolside bar. Cooked-to-order breakfasts are available daily from 7:30 AM to 9:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Santo Domingo? This hotel has 1894 square feet (176 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:00 AM.
La Terrasse - This poolside restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Late night fare is available from room service (during limited hours).

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • RV/bus/truck parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 9:00 AM for a fee: USD 15 for adults and USD 15 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Terrasse

Things to do

  • 3 slot machines
  • Casino
  • Full-service spa
  • Gaming table
  • Gym
  • Nightclub
  • Outdoor pool
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • Changing table
  • Children's dinnerware
  • Free crib
  • Free rollaway/extra bed
  • Highchair
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (1,894 square feet of space)
  • Meeting room

Outdoors

  • Garden
  • On the boardwalk/promenade
  • On the waterfront
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1975
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • HDTV with digital channels

Food and drink

  • Free bottled water
  • Late-night room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
Late check-out fee: USD 15

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 for adults and USD 15 for children
  • Airport shuttle fee: USD 40.00 per vehicle (one way)
  • Airport shuttle fee per child: USD 5.00 (one-way), (from 5 to 12 years old)
  • Late check-out fee: USD 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Napolitano
Napolitano Hotel
Napolitano Hotel Santo Domingo
Napolitano Santo Domingo
Napolitano Hotel And Casino
Napolitano Hotel Hotel
Napolitano Hotel Santo Domingo
Napolitano Hotel Hotel Santo Domingo

Reviews

7.4

Good

Rating 10 - Excellent. 253 out of 798 reviews" "
Rating 8 - Good. 242 out of 798 reviews" "
Rating 6 - Okay. 149 out of 798 reviews" "
Rating 4 - Poor. 82 out of 798 reviews" "
Rating 2 - Terrible. 72 out of 798 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mireya

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. I enjoyed the view very much.
Stayed 1 night in Aug 2024

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, property conditions & facilities
Personal muy buenas atenciones
Stayed 3 nights in Aug 2024

10/10 Excellent

Seneca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay at
Stayed 3 nights in Jun 2024

10/10 Excellent

DHARIANA

Stayed 3 nights in Aug 2024

8/10 Good

Pavel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El staff del hotel es muy amable y profesional en todo momento. El cuarto estaba limpio y en orden y con una vista bonita. Cabe mencionar que el balcón es muy angosto. Tuvimos algún problema de agua caliente pero fueron a la habitación y se solucionó de inmediato. Su ubicación es muy conveniente, pero por la noche si hay mucho ruido afuera del hotel. En cuanto al desayuno, que es buffet, es un tanto pobre. Definitivamente pudieran mejorarlo. Por último, como sugerencia para el hotel, el color de la piscina estaba mucho mejor como se anuncia aún en sus fotos (azul el fondo y con el logotipo del hotel), ya que el nuevo tono verde da la impresión de estar sucia.
Stayed 1 night in Jul 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Fernando

Very nice
Stayed 1 night in Jun 2024

8/10 Good

Wanda

Traveled with family
Liked: Cleanliness, staff & service
The people were very nice and provide an excellent service , specially at breakfast buffet the views were really nice. However the street noise is horrible and the facility needs update. The room were not clean and the rugs were dirty. The staff Never change the bead sheets. Did not clean the bathroom. The room maintenance was horrible.
Stayed 3 nights in Jun 2024

6/10 Okay

Jose

Disliked: Property conditions & facilities
el aire no enfriaba recepcion no contesto llamadas se iba mucho agua
Stayed 3 nights in May 2024

4/10 Poor

Juan

Disliked: Staff & service, property conditions & facilities
Also the Casino is not peoiple friendly and the se
The Hotel Conditions are in a very bad shape,Internet is poor ,poor coordination,food needs to be more updated daily.
Stayed 6 nights in May 2024

10/10 Excellent

CLAUDIA, North york

Liked: Cleanliness, staff & service, property conditions & facilities
Great service at the restaurant… nice people
Stayed 2 nights in May 2024

6/10 Okay

Nelson, San Juan

Liked: Cleanliness, staff & service
It ok for the money.
Stayed 1 night in Mar 2024

10/10 Excellent

Martin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People was really nice and friendly I would go back to this place
Stayed 2 nights in Apr 2024

10/10 Excellent

MARCOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Apr 2024

10/10 Excellent

Orioly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2024

10/10 Excellent

Joan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It antique oriented style and relaxing vibe.
Stayed 3 nights in Mar 2024

10/10 Excellent

Andreas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Smell in hallways. Mold on ceiling in shower. Rotted wood at shower base
Stayed 2 nights in Mar 2024

10/10 Excellent

Ron, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Mar 2024

10/10 Excellent

Linette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanto su ubicación, la limpieza de las habitaciones, el personal es estupendo en especial el de Jose (área de buffet) es muy atento y eficiente. Se que volveré pronto. * Por favor consideren poner calentador a la piscina es hermosa pero no la pude utilizar ya que el agua es demasiado fría.
Stayed 4 nights in Mar 2024

10/10 Excellent

Ariel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Job Orlando & Staff
Great job Orlando and staff. In my many trips to the country you are one of the best.
Stayed 4 nights in Mar 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Feb 2024

10/10 Excellent

Julissan

Traveled with partner
Love it here everything went well, very surprised with the breakfasts buffet included
Stayed 3 nights in Feb 2024

4/10 Poor

Hanoi

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The toilet was extremely dirty The beds only had a thin sheet and the pillows were old and stained.
Stayed 1 night in Feb 2024

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024