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Renaissance Santiago Hotel by Marriott

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Renaissance Santiago Hotel by Marriott

Exterior
Outdoor pool
Exterior
Cocktail bar
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Hot Tub
  • Bar
  • Pet friendly
  • Spa
  • Parking available

Explore the area

Map
Avenida Kennedy 4700, Vicatura, Santiago, Region Metropolitana, 7630454
  • Parque Araucano
    8 min walk
  • Parque Arauco Mall
    9 min walk
  • KidZania Santiago
    16 min walk
  • Santiago (SCL-Arturo Merino Benitez)
    27 min drive

Room options

View all photos for Room, 1 Queen Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 Queen Bed

  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room, 1 Double Bed

Free toiletries, hair dryer, bathrobes, towels

Club Room, 1 Double Bed

  • 312 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite, 1 King Bed

  • 441 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room, 2 Twin Beds

Free toiletries, hair dryer, bathrobes, towels

Standard Twin Room, 2 Twin Beds

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Suite, 1 King Bed

Club Suite, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Club Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 Queen Bed

Free toiletries, hair dryer, bathrobes, towels

Club Room, 1 Queen Bed

  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Free toiletries, hair dryer, bathrobes, towels

Standard Room, 1 King Bed

  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom | Premium bedding, pillowtop beds, minibar, in-room safe

Presidential Suite, 1 Bedroom

  • 1001 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Twin Room, 1 Double Bed

Free toiletries, hair dryer, bathrobes, towels

Club Twin Room, 1 Double Bed

  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Standard Room, 1 Queen Bed

  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Santiago

With a stay at Renaissance Santiago Hotel by Marriott in Santiago (Vitacura), you'll be within a 5-minute drive of Parque Arauco Mall and Costanera Center. .This luxury hotel is 4.8 mi (7.7 km) from Santa Lucia Hill and 5.8 mi (9.4 km) from Palacio de la Moneda.

What's nearby

  • Parque Arauco Mall - 9 min walk
  • Clinica Alemana - 3 min drive
  • Costanera Center - 4 min drive
  • Santa Lucia Hill - 8 min drive
  • Julio Martinez Pradanos National Stadium - 12 min drive

Getting around

  • Military Academy Station - 2 min drive
  • Hospitales Station - 10 min drive
  • Santiago Intl. Airport (SCL) - 29 min drive

Restaurants

  • ‪Café Mokka - ‬10 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Buffet Express - ‬9 min walk
  • ‪Lolita Jones - ‬5 min walk
  • ‪Tony Roma's - ‬9 min walk

About this property

Renaissance Santiago Hotel by Marriott

Luxury Santiago hotel in Vitacura with a 24-hour fitness center
Renaissance Santiago Hotel by Marriott offers 181 accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with cable channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include body wraps, body scrubs, and body treatments.
Make yourself at home in one of the 181 guestrooms featuring iPod docking stations and LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Treat yourself with massages and body treatments. If you're looking for recreational opportunities, you'll find an outdoor pool, a spa tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
For lunch or dinner, stop by Catae Restaurant, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Santiago? This hotel has 2916 square feet (271 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Catae Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required.
Renaissance Santiago Hote - Onsite cocktail bar.
24-hour room service is available.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured, covered self parking on site (CLP 10,000 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: CLP 23 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Catae Restaurant
  • Renaissance Santiago Hote

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,916 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace
  • Vegetable garden

Spa

  • Body scrubs
  • Body wraps
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Grab bar near toilet (30 inches high)
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • 16 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CLP 20000 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
1 total (up to 33 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CLP 60.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CLP 23 per person
  • Airport shuttle fee: CLP 45000 per vehicle (one-way, maximum occupancy 3)
  • Covered self parking fee: CLP 10000 per day (in/out privileges)
  • Pet fee: CLP 20000 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CLP 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Renaissance Santiago
Renaissance Hotel Santiago
Renaissance Santiago
Renaissance Santiago Hotel
Santiago Hotel
Santiago Renaissance Hotel
Renaissance Santiago Hotel
Renaissance Santiago Hotel by Marriott Hotel
Renaissance Santiago Hotel by Marriott Santiago
Renaissance Santiago Hotel by Marriott Hotel Santiago

Renaissance Santiago Hotel by Marriott Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 215 out of 337 reviews" "
Rating 8 - Good. 81 out of 337 reviews" "
Rating 6 - Okay. 26 out of 337 reviews" "
Rating 4 - Poor. 8 out of 337 reviews" "
Rating 2 - Terrible. 7 out of 337 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nelson

Stayed 7 nights in Aug 2024

6/10 Okay

Chio

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Well located! Near a shopping mall! Lor’s of restaurants around the corner! Some employees go far the exta mile to make sure you feel welcome and comfortable!
Stayed 5 nights in Jun 2024

10/10 Excellent

Carolina

Stayed 1 night in Jun 2024

10/10 Excellent

Valentino

Stayed 1 night in Jun 2024

10/10 Excellent

Valentino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Guillermo

Stayed 2 nights in May 2024

10/10 Excellent

Simone Noêmia

Stayed 2 nights in Apr 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff!
Stayed 5 nights in Apr 2024

10/10 Excellent

PAUL, Manlius

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

CLAUDIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Santiago
The hotel staff were very friendly, polite and accommodating. We enjoyed the breakfast and the rooms were very clean and modern. It was located within walking distance to a huge shopping complex with many stores and places to eat.
Stayed 4 nights in Feb 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El servicio fue muy bueno tanto en recepción como en el restaurante incluido en la tarifa. Muy limpias las facilidades así como la habitación. Su ubicación permite acceso a corta distancia de excelentes restaurantes.
Stayed 3 nights in Jan 2024

10/10 Excellent

Igor, Mendham

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Marcelo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great amenities in common areas and in the rooms; easy parking; excellent location; well-maintained property. highly recommended;
Stayed 1 night in Dec 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean updated rooms, friendly staff, convenient, good wifi, walkable to shopping
Stayed 2 nights in Nov 2023

10/10 Excellent

Mark, Slinger

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 7 nights in Sep 2023

10/10 Excellent

Hyung Joon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

2/10 Terrible

Jorge

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible service
Stayed 1 night in May 2023

10/10 Excellent

Alexander, Fayetteville

Stayed 3 nights in Feb 2023

6/10 Okay

Ashley

Liked: Cleanliness, staff & service
The Guest Lounge was understaffed outside the happy hour and basics like coffee milk and water unavailable. It is offensive to expect guest to pay for a coffee in their room. The room service was average. Breakfast was really good and all the staff were friendly.
Stayed 6 nights in Feb 2023

10/10 Excellent

Shirley

Stayed 2 nights in Dec 2022

10/10 Excellent

Suzanne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bell hop Claudius and the van driver were amazingly friendly and couldn’t do enough for us. There was cucumber and melon water was very refreshing but the glasses were slow to be replenished
Stayed 1 night in Feb 2023

8/10 Good

Christopher

Stayed 1 night in Feb 2023

6/10 Okay

Sherry

Traveled with family
We found the hotel was lovely and comfortable, but lacking with the level of service that we expected. We were on the 12th floor and had access to the executive lounge. The evening cocktails and snacks were quite nice but in the morning it was absolutely impossible to get a cup of coffee. Either the access was not open at 6:30 AM when it was supposed to be, or when it was, I found the coffee maker to be inoperable and sometimes not even plugged in and ready to dispense coffee.. I called the front desk to ask that additional coffee be brought up to our room so I could use our own coffee maker, but was told That we were only entitled to one complementary serving per stay. I really did not think this was good customer service at this level of hotel. I found the staff to be pleasant, but at no time did I feel they went out of their way to make our stay comfortable. Everything was quite slow, and our housekeeping service was very inconsistent. One day we would have excellent cleanup, only to find the next day a very different story. I would like to give a better rating to this hotel, but I cannot at this time. The surrounding area is excellent with a Shopping Mall, a couple of blocks away and access to many restaurants and shops. The restaurant in the hotel was also quite good, and I would highly recommend that they obtain English menus for the American customers.
Stayed 4 nights in Feb 2023