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Hotel Plaza Londres

3.0 star property

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January 2025

Photo gallery for Hotel Plaza Londres

Exterior
Minibar, in-room safe, desk, blackout drapes
Lobby sitting area
Restaurant
Lobby

Reviews

5.0 out of 10

Popular amenities

  • Room service
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
Londres 77, Santiago, Region Metropolitana, 8320000
  • Barrio París-Londres
    1 min walk
  • L'Incontro
    1 min walk
  • University of Chile Station
    4 min walk
  • Santiago (SCL-Arturo Merino Benitez)
    21 min drive

Room options

View all photos for Double Room

Double Room | Minibar, in-room safe, desk, blackout drapes

Double Room

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

Minibar, in-room safe, desk, blackout drapes

Classic Room

  • 419 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 3 Twin Beds

View all photos for Room

Room | Minibar, in-room safe, desk, blackout drapes

Room

  • 538 sq ft
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

Single Room, Shared Bathroom

  • Sleeps 1
  • 1 Twin Bed

Twin Room

  • Sleeps 2
  • 2 Twin Beds

Twin Room, Shared Bathroom

  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Santiago

With a stay at Hotel Plaza Londres, you'll be centrally located in Santiago, a 5-minute drive from Plaza de Armas and 7 minutes from Costanera Center. .This hotel is 6.1 mi (9.7 km) from Parque Arauco Mall and 0.5 mi (0.7 km) from San Francisco Church.

What's nearby

  • Santa Lucia Hill - 9 min walk
  • Palacio de la Moneda - 9 min walk
  • Plaza de Armas - 10 min walk
  • Santiago Town Square - 12 min walk
  • Medical Center Hospital Worker - 4 min drive

Getting around

  • University of Chile Station - 4 min walk
  • Parque Almagro Station - 12 min walk
  • Santiago Intl. Airport (SCL) - 21 min drive

Restaurants

  • ‪Red Bar - ‬3 min walk
  • ‪Paris Londres - ‬1 min walk
  • ‪Abo Sultán - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Cafetería Plaza Paris - ‬2 min walk

About this property

Hotel Plaza Londres

Hotel with a coffee shop, near Plaza de Armas
Hotel Plaza Londres offers 20 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. 29-inch flat-screen televisions come with satellite channels.

Bathrooms include showers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 20 guestrooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area. Guests can get around on the shuttle (surcharge), which operates within 500 km.
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service.
Featured amenities include a computer station, dry cleaning/laundry services, and luggage storage. Planning an event in Santiago? This hotel has 4306 square feet (400 square meters) of space consisting of conference space and meeting rooms.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Area shuttle (surcharge) up to 500 km
  • Casino shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • A coffee shop/cafe

Things to do

  • TV in common areas

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 4,306 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower

Entertainment

  • 29-inch flat-screen TV with satellite channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Property is also known as

Hotel Plaza Londres
Hotel Plaza Londres Santiago
Plaza Londres
Plaza Londres Santiago
Hotel Plaza Londres Hotel
Hotel Plaza Londres Santiago
Hotel Plaza Londres Hotel Santiago

Hotel Plaza Londres Reviews

Reviews

5.0
Rating 10 - Excellent. 0 out of 46 reviews" "
Rating 8 - Good. 8 out of 46 reviews" "
Rating 6 - Okay. 16 out of 46 reviews" "
Rating 4 - Poor. 10 out of 46 reviews" "
Rating 2 - Terrible. 12 out of 46 reviews" "

5.6/10

Cleanliness

5.6/10

Staff & service

4.6/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible dirty room and staff was not very helpful. Checked in next door in a 5-star hotel instead
Stayed 2 nights in May 2018

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Too expensive for the service it offers.
Bad rooms and fair service. Breakfast simply bad. Too expensive for the service it offers. Its location is great, though.

4/10 Poor

Eduardo, Lima, Peru

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Mistreated
We arrived very late (at 2 am) actually and very tired and there was no body able to help us carry the heavy luggage to the third floor (there's no elevator at the hotel). Note it's actually a Hostel. At the time I was disrespected at the front desk and al 63 I have no intention to accept that from a kid. After negotiating with him for half an hour it happenned that he remembered he had a room empty on the groun floor. The other people in the front desk were kind on the following days. Eduardo

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. rest below average.
Much more of a hostel. Breakfast very simple. Rooms ok

8/10 Good

Juanita, FL.

Liked: Staff & service
Oldie,but Goody
It was fun place to stay .We stayed 2 nights.It is in heart of old part of town-walking distance to everything.I have a problem with my knees-so they moved us downstairs next pm.

6/10 Okay

Anna, HK

Liked: Cleanliness, property conditions & facilities, room comfort
good location,
Traditional building. Special and beautiful hotel. But poor WIFI

6/10 Okay

Syntyche, New Zealand

Liked: Cleanliness, staff & service
average stay
Hotel room was very clean and the staff were over and beyond helpful (and spoke English). The internet, which was promised to be in our room when we booked, wasn't. We were on the third floor and could only connect if we went to the first floor (the second floor lounge could connect, but was very slow). Overall, we were satisfied, but rooms were getting a little old. Loved that the cable tv had some English channels and the location was great. Close to the main plaza and close to a main road where we could catch taxis and micros. Reasonable place to stay if you're on a budget.

2/10 Terrible

Travelers, Dallas, TX

Disliked: Cleanliness, property conditions & facilities, room comfort
Unpleasant experience
The day before leaving for Santiago, I called the Hotel Plaza Londres to confirm and was assured we were booked; however upon our arrival after an overnight plane flight we were told that we could not stay there, as a "delegation" had booked ahead of us, and so we were shuttled down the street to their 'Hostel'. The place was marginal on cleanliness, hot-water was not a given but rather erratic (better chance early in the morning), we shared two towels for most of the week. The old building had obviously been quite elegant in its day and could be again with much renovation, but currently the place is shabby with a very musty smell even with windows open. My main concern was the type lock-set on the door that didn't fit well and was just the push button variety that can be opened with a credit card. There was usually someone on the front desk, and on a more positive note, the staff was friendly. Only other positive comment was the location, which was just off Alameda Avenue and so convenient to Metro stops and central Santiago, however I would never again attempt booking Hotel Plaza Londres. This was our first trip to Santiago, plus we are not fluent in Spanish. We made a few attempts to locate another hotel, but time (due to business) did not allow a lot of looking. We often stay at smaller boutique hotels when traveling and can prefer them to a 4-star, however the Londres Hostel was most unsatisfactory.

6/10 Okay

Janet, Houston, USA

Disliked: Cleanliness, property conditions & facilities, room comfort
Close to the centre
The hotel was run down and didn't give the appearance of being very clean. Breakfast was basic (cornflakes, bread, yogurt and Nescafe) but at least it was included. The sfaff was helpful and accommodating. I liked the area which was about a 10 minute walk from the Plaza des Armas. I don't think it's worth the money but having seen other hotels in Chile, it seems you don't get much for your money. I don't think I'd stay there again.

2/10 Terrible

Gisele, Ft. Lauderdale

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
did not get a room at all
when we got to the Hotel Plaza de Londres it was overbooked ( checking your website we saw that there were still tow rooms opened in the category that be booked) they shuttled us to a nearby place that was not anywhere near what we booked. Two single beds in a less than mediocre room - something a might have stayed in when I was a student in my college days. We had to stand around for an hour till they finally came up with another solution at the Hotel des Haciendas an nice place, however it was not in the center of town where we wanted to stay but about six subway stops outside (des Leones) and a 15 minute walk.!!!!!!!!! Very unsatisfactory - the whole thing was a huge hassle. We paid the bill at the Hotel des Haciendas but felt we should have been staying there for free.. We expect Expedia to reimburse us for all this inconvenience and a huge disappointment. Yours sincerely Gisele and Keith Siat

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muy bien ubicado y perfecto para la estancia
Stayed 1 night in Aug 2018

2/10 Terrible

Gustavo

Disliked: Staff & service, property conditions & facilities, room comfort
Não indico o hotel!
O hotel não aceitou o pagamento pelo Hotéis.com e tivemos que pagar novamente a diária. Mostramos todos os comprovantes de pagamento possíveis e mesmo assim eles não aceitaram. Se quiser estragar sua viagem, escolha esse hotel.
Stayed 1 night in Aug 2018

6/10 Okay

Giancarlo

Liked: Cleanliness, staff & service
Disliked: Room comfort
Hostal y Hotel no se dejen engañar por los precio
Tiene 2 secciones una que es el Hotel y otra que es el Hostal... el precio es por el hostal y no es por el Hotel .,, deberían ser mas claros en ello.
Stayed 4 nights in May 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No fue una buena experiencia
La escalera olia a vomito, muchos consumidores de estupefacientes en el area cercana. Muchos jovenes fumando.
Stayed 3 nights in May 2018

6/10 Okay

Mauricio

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Opinion sobre Londres 77
No tenían registro de mi reserva, por lo que el check in demoró más de lo normal. Además, tampoco contaban con toallas de baño

2/10 Terrible

Matías Felipe

Mal
Para empezar no me alojaron donde debía ser. Me cambiaron a otro hotel más lejos. Ya en el otro hotel, no todo era malo, el desayuno era aceptable y el lugar medianamente cómodo. Estaba bien por el precio. Pero la atención de las niñas era mala. 1 hora sin exagerar para que nos dieran un vaso de agua en el comedor. Además la niña al momento de pagar no uso el tipo de cambio vigente, sino que uso 650 cuando el dólar hace rato no está a ese valor. Todo partió mal cuando llegue a hotel plaza y no había espacio y me derivaron a hotel parlamento. Si uno paga a hotel plaza es para quedarse en hotel plaza.
Stayed 2 nights in Mar 2018

2/10 Terrible

Ademir Silva

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel péssimo
Hotel péssimo, atendimento pior ainda, café da manhã horroroso Ben deveria ser chamado de café da manhã de um modo geral nota nenis dez. Muito ruim péssimo horrível...
Stayed 7 nights in Aug 2017

6/10 Okay

Ignacio Andre

Liked: Cleanliness, room comfort
Disliked: Staff & service
El lugar no respetó el "check-in las 24 horas" que promocionan en Hoteles.com, nos cambió de lugar físico (a otra sucursal del hotel unas cuantas calles de distancia) en el mismo lugar, y el recepcionista tardó largos minutos en finalmente atendernos para simplemente deribarnos al otro, donde tuvimos que esperar 30 min. para que nos ingresaran a la habitación
Stayed 1 night in Jul 2017

8/10 Good

Rodrigo

Stayed 8 nights in Jul 2017

2/10 Terrible

ELAINE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
PÉSSIMO
Simplesmente cheguei no CHILE as 03:30 da madrugada e fui informada pelo lado de fora que não haviam reservas em meu nome , detalhe, havia realizado 02 reservas , pois estava viajando com minha irmã e meu marido, funcionario da recepção extremamente mal educado, nem se quer nos deixou entrar para mostrar as reservas que estavam em meu e-mail, total falta de respeito, tive que me direcionar para outro hotel, não houve nenhum tipo de suporte do Hotel Plaza Londres, nem tao pouco da Hotel. com... Péssimo.... Brasileiros não se hospedem neste espelunca... minha cunhada se hospedou neste hotel e detestou... nem se quer o cafe da manhã é resposto.

8/10 Good

Gabriela

Liked: Cleanliness, staff & service, room comfort

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
HOTEL SIN RESPETO
PESIMO!!! llegue e hicieron que me fuera al hotel de la calle siguiente debido a que mi reserva, hecha hace 3 meses atrás, no se encontraba registrada a pesar que yo llame al hotel para confirmar y mas encima al llegar al otro hotel era asqueroso, una pieza sin ventana y sabanas manchadas. atención horrible la solución que me dieron por el error de ellos fue no cobrarme nada y que me fuera a otro hotel, ¿que solucione es esa? unipersonal de viaje con reserva en un hotel que te digan que no esta y te vayas a otro porque esta todo lleno? pésimo, malo, asqueroso no pienso volver ahí y no lo recomiendo para nada!!!!

2/10 Terrible

Taline, Brasil

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peeessiimoooo!!!!!!!!
Fechamos o hotel para quinta-feira ate segunda-feira. Porém, perdemos o voo e chegamos somente sexta feira proximo ao horario do almoço. Chegando lá, fomos informados que não havia reserva. Depois se um tempo nos encaminharam para um hostel do mesmo hotel, na mesma calçada um pouco mais a frente, e quando fomos ver as instalações do hostel plaza londres era assustador. Um dos quartos tinha 2 camas de solteiros ao invés de uma de casal. Tudo velho e mal cuidado, as portas todas comidas na parte debaixo. Os quartos sem circulação nenhuma de ar. Enfim, não aceitamos ficar neste local pois não haviamos fechado isto. Não era o hotel que fechamos e não tinha ao menos cama de casal. A sra. BEATRIZ , foi muito gentil e disse que nos encaminharia para um outro hotel. Foi quando fomos com o caminhão do hostel ate o hotel Parlamento com a tentativa de encontrar um local adequado para nossa estadia. No hotel parlamento, apesar de também ser muito antigo era um pouco mais agradavel. Tinhamos cama de casais confortaveis, frigobar, banheiro limpo e foi onde ficamos ate o fim da nossa estadia. Ou seja, no hotel plaza londres não se hospedem NUNCA!

4/10 Poor

Maxime

Disliked: Cleanliness, property conditions & facilities
Hôtel bien placé mais pas de wifi
On s attendait être dans l'hôtel de la photo mais on nous dit qu on est dans un autre bâtiment un peu plus loin qui fait beaucoup moins bonne impression. Les murs sont à refaire et impossible de capter le wifi depuis nos chambres seulement depuis un petit salon.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nada Reservado**com bebe de noves meses**
Meu cliente chegou no hotel cansado com um bebe de 9 meses e não localizaram a reserva. Eles saíram no outro dia. Infelizmente.