Remember. I travel for business and base my review on what was promised by the hotel. They advertise 10am check in. I notified the hotel of my1-2pm arrival upon reserving. Upon arrival there was trouble finding my reservation and I was made to wait almost an hour toāmake the room readyā. I need wi-fi todo business. It was advertised for free everywhere. In truth, only in the lobby was there wi-fi. Not an iota in the room. The a/c was awesome, but the cool rainy weather precluded its use. Iām a huge fan of hot water, there was only cold. Nowhere was HW advertised. Very cold. The on site restaurant only had one entre and some ofthe wait staff was surly and really did not care. One young man,Jerry, helped me get food the first night after I found they had only one item on the menu. He was the only one to speak English that my old deaf ears could understand. There was no sound proofing. In fact the entry was by tunnel. The motos seemed to delight in reving their engines when ever they travelled through. There was no daily housekeeping. I was forced to empty the sewer basket next to the commode. A bag was not provided so there was also no sanitation. I try to only judge based on the hotels descriptions. Friendly and attentive can overcome many of those shortcomings. Here, that was not the case. The pools(2) looked nice, but with the other issues, I did not try