Las Americas

3.0 star property

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January 2025

Photo gallery for Las Americas

Bar (on property)
Standard Single Room | Minibar, in-room safe, desk, laptop workspace
TV
Lobby sitting area
View from room

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Breakfast included
  • 24/7 front desk
  • Parking included

Explore the area

Map
Avenida de las Americas y General Cebrec, Santiago de Cuba, Santiago de Cuba, 90100
  • Moncada Barracks
    18 min walk
  • Pizzeria La Fontana
    4 min walk
  • Santiago de Cuba Railway Station
    4 min drive
  • Santiago (SCU-Antonio Maceo)
    15 min drive

Room options

Standard Double Room

  • 172 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Single Room

  • 172 sq ft
  • Sleeps 1
  • 1 Queen Bed

Similar properties

About the neighborhood

Santiago de Cuba

A stay at Las Americas places you in the heart of Santiago de Cuba, within a 10-minute walk of Centro Cultural Africano Fernando Ortiz and Parque Zoológico. .This spa hotel is 0.6 mi (1 km) from Guillermon Moncada Stadium and 1 mi (1.6 km) from Abel Santamaria Park.

What's nearby

  • Abel Santamaria Park - 20 min walk
  • Cespedes Park - 4 min drive
  • Bacardi Rum Factory - 4 min drive
  • Parque Céspedes - 4 min drive
  • Parque de Baconao - 5 min drive

Getting around

  • Santiago de Cuba Railway Station - 4 min drive

Restaurants

  • ‪RoofTop Bar - Casa Granda - ‬4 min walk
  • ‪Daiquirí Lobby Bar - ‬4 min walk
  • ‪Pizzeria La Fontana - ‬4 min walk
  • ‪Restaurante Buffet La Casona - ‬4 min walk
  • ‪La Barrita - ‬4 min walk

About this property

Las Americas

Hotel in Santiago de Cuba with a full-service spa and free breakfast
Las Americas offers 70 air-conditioned accommodations with minibars and safes. Cable television is provided.

Bathrooms include showers and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an outdoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages and massages. The spa is open daily.
Make yourself at home in one of the 70 air-conditioned rooms featuring minibars. Cable television is provided for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, including a nightclub and an outdoor pool. Additional amenities at this hotel include wireless internet access (surcharge), shopping on site, and tour/ticket assistance.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include wired internet access (surcharge), a 24-hour front desk, and a safe deposit box at the front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Las Americas has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Full-service spa
  • Nightclub
  • Outdoor pool
  • Shopping

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (limited availability)
  • Tour and ticket assistance

Outdoors

  • Garden

Full-service spa

  • Deep-tissue massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Built in 1975
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Fee for wired internet in public areas: USD 1.00 per hour (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Las Americas Hotel Santiago
Las Americas Santiago
Las Americas Hotel Santiago de Cuba
Las Americas Santiago de Cuba
Las Americas Hotel
Las Americas Santiago de Cuba
Las Americas Hotel Santiago de Cuba

Las Americas Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 9 out of 42 reviews" "
Rating 8 - Good. 18 out of 42 reviews" "
Rating 6 - Okay. 9 out of 42 reviews" "
Rating 4 - Poor. 4 out of 42 reviews" "
Rating 2 - Terrible. 2 out of 42 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Rolando

Traveled with family
Liked: Property conditions & facilities, room comfort
Towels !!!!!!!!!!!!!!!!!!!!
The Stay was very nice up until we checked out and the reception told us there was a towel missing out of the room. She was adamant that we had taken this and the case was the towel was never put in the room in the first instance. The hotel charges us 10 CUC which is about £8.00. It was not about the money but the fact that the hotel accused us of stealing a towel this completely spoilt our entire stay
Stayed 2 nights in Mar 2020

4/10 Poor

Philip

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Inconvenient location
Very inconvenient hotel. A good 25 minutes walk from the centre of Santiago
Stayed 2 nights in Mar 2020

6/10 Okay

Philip

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Has a pool - but no other reason to stay here
This hotel has a swimming pool - the only hotel in Santiago de Cuba that does (I think). Thats why I stayed there. In Cuba's heat it was refreshing. But you have a sacrifice a lot and lower your expectations about everything else about this hotel.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
Good for the price. First room was bad but next day the moved me to a better one
Stayed 3 nights in Mar 2020

8/10 Good

Josh, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They should get regular laptop outlets in the rooms. I was unable to charge my laptop as only 2 prong outlets were available.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 11 nights in Jan 2020

4/10 Poor

Jack, Toronto

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, but everything else was disappointing!
Stayed 7 nights in Dec 2019

6/10 Okay

Angel

Stayed 6 nights in Dec 2019

8/10 Good

Dayris

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Good for the price, rooms needs to be updated. Location good
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Stayed 6 nights in Nov 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
you'll be glad you came here to stay
Nice central location, big room with a nice restaurant, pool and a warm staff to help you
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2019

8/10 Good

Branislav

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2019

8/10 Good

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a pleasant stay, very clean room with nice air conditioner, hot water, running water. The breakfast was ok but it could be better. The hotel is well located with easy access to taxi and nightlife. Front desk, bar and housekeeper personnel were charming, polite and helpful at all times.
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveler

Stayed 3 nights in Sep 2019

8/10 Good

Dayris

Liked: Cleanliness, staff & service, room comfort
Bueno para el precio q tiene
Para el precio, muy bueno. El cuarto limpio y buen aire acondicionado. Para no ser un 5 estrellas , esta bien. El desayuno no muy bueno... el personal por favor !!! MAs q amables ! Sobre todo los del bar del lobby q cada mañana me hacían mi café y siempre la mejor atención. Hasta las muchachas q limpian demasiado amables.. todo excepto la muchacha de la barra de la piscina, ella muy prepotente y mal educada. Muy antipática se comportó conmigo y familia. Su servicio fue pésimo. En general, me gustó
Stayed 3 nights in Aug 2019

4/10 Poor

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Safe box not working, move from one room to another one because ac not working good
Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveler

Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Stayed 7 nights in May 2019

8/10 Good

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel cleaned often, staff friendly. Variety of food limited. At times needed help with English at the front deskk.
Stayed 6 nights in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Nice Hotel close to city
Nice Hotel close to city, friendly staff with the exception of those who work in the restaurant (they seem to be demotivated and apathetic)
Stayed 4 nights in Apr 2018

6/10 Okay

jorge, florida

Liked: Staff & service
Center city
It was good. Check in was accepted about 1 pm. It was nice because I traveled 13 hours in a bus. Breakfast was pretty good. Only one complaint: 2 or 3 Kind of fruits in a tropical island!
Stayed 2 nights in Jan 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TODO BIEN. PARA SU PRECIO. ATENCIÓN BUENA Y LIMPIO
Stayed 3 nights in Mar 2020