Hotel Palmera Dorada is in the heart of Santiago Atitlan, within a 5-minute walk of Multiple Use Area Lake Atitlan Basin and Lake Atitlán. .This hotel is 0.4 mi (0.7 km) from Cojolya Museum and 0.5 mi (0.9 km) from St. James the Apostle Church.
What's nearby
Lake Atitlán - 3 min walk - 0.2 miles
Central Park - 7 min walk - 0.4 miles
St. James the Apostle Church - 8 min walk - 0.5 miles
Santiago Atitlán - 16 min walk - 0.9 miles
Atitlan Volcano - 25 min drive - 14.3 miles
Getting around
Quetzaltenango (AAZ-Los Altos) - 155 min drive
Restaurants
Coffee San Juan - 29 min drive
The Alegre Pub - 27 min drive
Sublime - 27 min drive
Sababa - 27 min drive
Tacomex - 27 min drive
About this property
Hotel Palmera Dorada
Hotel with 2 restaurants, a short walk to Lake Atitlán
Hotel Palmera Dorada offers 53 accommodations with safes and complimentary bottled water. Cable television is provided. Bathrooms include showers with rainfall showerheads. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.
Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 53 guestrooms. Cable television is provided for your entertainment. Bathrooms feature showers with rainfall showerheads. Conveniences include phones, as well as safes and complimentary bottled water.
Head down to the water and enjoy a day at the private beach, or take advantage of other recreational amenities, which include an outdoor pool.
Enjoy American cuisine at Mana Hotel Restaurante, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour front desk and laundry facilities. Planning an event in Santiago Atitlan? This hotel has 969 square feet (90 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Mana Hotel Restaurante - Overlooking the ocean, this fine-dining restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Volcanes - Overlooking the ocean, this family restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Gold Bar - This cocktail bar specializes in American cuisine and serves lunch, dinner, and light fare. A children's menu is available. Happy hour is offered. Open daily.
Languages
English, Spanish
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transportation
Free secured, covered self parking on site
Food and drink
Daily full breakfast available 6:00 AM to 10:30 AM for a fee: USD 5 to 10 for adults and USD 5 to 10 for children
2 restaurants
A bar/lounge
A coffee shop/cafe
Couples/private dining
Restaurants on site
Gold Bar
Mana Hotel Restaurante
Volcanes
Things to do
Outdoor pool
Family friendly
Highchair
Laundry facilities
Outdoor pool
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Guest services
Housekeeping (daily)
Business services
969 square feet of conference space
Meeting room
Spa
In-room massages
Accessibility
No elevator
More
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Rainfall showerhead
Shower
Towels provided
Entertainment
TV with cable channels
Food and drink
Free bottled water
More
Iron/ironing board
Mobile key entry
Phone
Safe
Soundproofed rooms
Window screens
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for full breakfast: approximately USD 5 to 10 for adults, and USD 5 to 10 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Property is also known as
Hotel Palmera Dorada Hotel
Hotel Palmera Dorada Santiago Atitlan
Hotel Palmera Dorada Hotel Santiago Atitlan
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 9 out of 14 reviews" "
10 - Excellent
9
Rating 8 - Good. 1 out of 14 reviews" "
8 - Good
1
Rating 6 - Okay. 2 out of 14 reviews" "
6 - Okay
2
Rating 4 - Poor. 1 out of 14 reviews" "
4 - Poor
1
Rating 2 - Terrible. 1 out of 14 reviews" "
2 - Terrible
1
9.4/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Excellent
Leticia Sofia
Traveled with family and small children, Traveled with family
the hotel is very expensive but it don’t has really good infraestructure, food is really bad, hotel is dark and sad. We were noked for 2 nights but we decided to leave the first night. They dind’t want to mede a refund.
Palmera Dorada Hotel was great. Very clean place and staff is very helpful. The food was phenomenal. I had dinner twice there and the food was like eating at a five star restaurant, It was surprisingly good.
The hotel is a 10 min walk to the boats that take you across the lake for town hopping. Lots and lots of places to eat, located in the Heart of Santiago, Atitlan. I would definitely make reservations here again in the future.
For travelers with rental vehicles, I would say be weary of tight spaces. I had a small car so I had no issues weaving in and out of the streets. Big SUV's and trucks will probably have a harder time getting around.
There is plenty to see and plenty to do if you decide not to cross the lake. A few blocks from the hotel is a market that offers everything you want at very affordable rates as well as plenty of small food stands that offer the best of Guatemalan street foods.
I was very happy with my stay and couldn't have picked a better place.
It was an amazing stay! The staff was excellent and extremely accommodating. The location was super centric and also the cleanness was super good. 100% recommended.
Carmen
Stayed 2 nights in Apr 2023
10/10 Excellent
Daphne A, DELTONA
Traveled with family and small children, Business traveler
La llegada hasta el hotel en carro por el tipo de calles del pueblo es un tanto complicada y al llegar siendo la 1 PM salió una señorita que nos indicó que el check in era hasta las 3 PM, y en la confusión de este mensaje nos dió a entender que no podíamos ingresar a las instalaciones antes de esa hora. Finalmente nos abrió el portón para ingresar al parqueo y realmente nos sorprendieron las instalaciones. En general todo estuvo de maravilla, pero las camas dobles no son tamaño Queen, pero muy cómodas eso sí.
Me asignaron una hab. En piso 2 junto al bar (el bar está en el pasillo sin paredes que aislen), justo saliendo de mi habitación a escasos 10 pasos. Tenía que lavantarne 4:30 am y el bar dejó de hacee ruido poco después de las 23:00, me ofrecieron cambiarme de hab. Pero cuando llamé en repetidas ocasiones nadie respondió el teléfono.
De hecho para reportar el ruido tuve que llamar de mi celular al conmutador del hotel, por que de la hab. No me tomaban la llamada.
Lo ilógico es que habiendo habitaciones libres asignen lss que ya sabeb serán ruidosas.
En definitiva no rgresaría, es nuevo el hotel pero mal diseñado, JAMÁS asignas el bar al lado de las habitaciones.
Muy bonitas instalaciones, muy buenos precios y calidad de la comida.
El acceso es complicado, uno se pierde fácilmente en calles donde es complicado transitar en carro.