Located in Santee, Tru By Hilton Santee is within a 5-minute drive of Santee Cooper Country Club and Santee Outlets. .This hotel is 1.2 mi (2 km) from Santee National Golf Club and 1.4 mi (2.3 km) from Santee Town Hall.
What's nearby
Santee Cooper Country Club - 11 min walk
Santee Outlets - 17 min walk
Santee State Park - 18 min walk
Santee National Golf Club - 2 min drive
Santee National Wildlife Refuge - 10 min drive
Getting around
Columbia Metropolitan Airport (CAE) - 64 min drive
Restaurants
McDonald's - 4 min walk
Starbucks - 8 min walk
Cracker Barrel - 3 min walk
Peking Restaurant - 8 min walk
Pedro's Mexican Restaurant - 16 min walk
About this property
Tru By Hilton Santee
Hotel in Santee with a 24-hour fitness center and a 24-hour business center
Tru By Hilton Santee offers 25 accommodations with air conditioning. 55-inch Smart televisions come with cable channels.
Bathrooms include showers. This Santee hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 25 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center.
Featured amenities include a 24-hour business center, a 24-hour front desk, and an elevator. Free self parking is available onsite.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Electric car charging station on site
Free self parking on site
Things to do
24-hour gym
Indoor pool
Family friendly
Indoor pool
Conveniences
24-hour front desk
Guest services
Housekeeping (daily)
Business services
24-hour business center
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Well-lit path to entrance
More
Smoke-free property
Traditional architecture
Room amenities
Bedroom
Bedsheets provided
Bathroom
Private bathroom
Shower
Towels provided
Entertainment
55-inch smart TV with cable channels
More
Air conditioning
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 35
Minimum check-in age: 21
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 50 lbs per pet)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Pet fee: USD 75 per accommodation, per stay
Service animals are exempt from fees
Early check-in fee: USD 35 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Property is also known as
Tru By Hilton Santee Hotel
Tru By Hilton Santee Santee
Tru By Hilton Santee Hotel Santee
Tru By Hilton Santee Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 187 out of 281 reviews" "
10 - Excellent
187
Rating 8 - Good. 53 out of 281 reviews" "
8 - Good
53
Rating 6 - Okay. 24 out of 281 reviews" "
6 - Okay
24
Rating 4 - Poor. 10 out of 281 reviews" "
4 - Poor
10
Rating 2 - Terrible. 7 out of 281 reviews" "
2 - Terrible
7
9.4/10
Cleanliness
9.2/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
6/10 Okay
Koala
Sep 25, 2024
Liked: Property conditions & facilities
Disliked: Cleanliness
Koala
Stayed 3 nights in Sep 2024
6/10 Okay
Carol, Wilmington
Sep 23, 2024
We drove 10 hours to get to this Tru. When arriving the front desk person barely greeted us. She was on her phone asked for my ID and handed me a card. We asked for two cards and she told us they were limited on cards. We insisted. She slammed the second one on the desk never offer water because we are members had to ask. Aweful personality to be at a ffront desk. The bed sheets were dirty if it wasn’t for the wonderful housekeeper I would have left. The soap container was emptied and dirty she gave us a new one. The shower door slammed when you closed it. I always said first impression lasting impression. I won’t go back.
I have no complaints at all. There was trouble with the internet though, but I think there was an internet connection problem in the whole area. Overall nice, clean hotel and friendly/helpful staff.
Everything was new and clean. We loved the bedding and sheets. I absolutely loved the shampoo and conditioner. Already looked it up to buy some online. First time staying in a TRU and won’t be our last.
Check in was disappointing. We waited while another guest was being checked in, but there were some delays that were never explained to us as we waited patiently. Then when it was our turn, after several more minutes of delay, it was finally explained that they were experiencing computer problems. Once we entered our room and settled in, we found that our entry door would not latch. I couldn't call the front desk because the phone sytem was not set up for that type call so I went down stairs to bring attention to the problem. They gave us a new room, but it was almost seemed an inconvenience. The two ladies at the front desk were not very friendly, This was our second stay at a Tru property and it was not a good experience.
Very nice stay. Spacious handicap accessible room-very clean. Utilized the fitness room. Only negative was desk personnel not there in the morning . Wanted to buy a water bottle from little mini market but no one was there and same at checkout . Although breakfast staff was and answered some of our questions . Otherwise great stay.