Hotel Castillo Huatulco & Beach Club

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Castillo Huatulco & Beach Club

2 outdoor pools, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers
View from property
Beach nearby, free beach shuttle, sun loungers, beach umbrellas
Family Suite | View from room
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • All inclusive
    All inclusive
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping

Explore the area

Map
Boulevard Santa Cruz 303, Sector A, Santa María Huatulco, OAX, 70987
  • Santa Cruz Bay
    3 min walk
  • Playa Santa Cruz
    6 min walk
  • Chahue Beach
    16 min walk
  • Huatulco, Oaxaca (HUX-Bahías de Huatulco Intl.)
    22 min drive

Room options

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Family Room, Multiple Beds

  • Sleeps 6
  • 2 Double Beds and 1 Queen Bed

Standard Room, Multiple Beds

  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

Standard Double Room

  • Sleeps 4
  • 2 Double Beds

Standard Double Room

  • Sleeps 4
  • 2 Double Beds

Room Standard

  • Sleeps 2
  • 1 King Bed

Room Standard

  • Sleeps 5
  • 1 Twin Sofa Bed and 2 Double Beds

Room Standard

  • Sleeps 4
  • 2 Queen Beds

Room Standard

  • Sleeps 4
  • 2 Queen Beds

Family Room -6 Guests-

  • Sleeps 6
  • 2 Double Beds and 1 King Bed

Room Standard

  • Sleeps 2
  • 1 King Bed

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Hotel Castillo Huatulco & Beach Club Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 245 out of 583 reviews" "
Rating 8 - Good. 198 out of 583 reviews" "
Rating 6 - Okay. 86 out of 583 reviews" "
Rating 4 - Poor. 28 out of 583 reviews" "
Rating 2 - Terrible. 26 out of 583 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Hugo

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was falling apart.
Stayed 1 night in Jul 2024

10/10 Excellent

Said

Stayed 3 nights in Apr 2024

10/10 Excellent

Eduardo

Liked: Property conditions & facilities
Stayed 17 nights in Jul 2024

8/10 Good

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

8/10 Good

Karina

Stayed 1 night in Jun 2024

6/10 Okay

Karina

Liked: Staff & service
Pictures displayed a different esthetic.
Stayed 1 night in Jun 2024

6/10 Okay

Gildardo De La

Liked: Cleanliness
Disliked: Staff & service
Stayed 6 nights in Jun 2024

2/10 Terrible

Yolanda

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities
.
Stayed 3 nights in Jun 2024

4/10 Poor

Simon

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Poor customer service. Property too old and not properly maintained.
Stayed 3 nights in May 2024

6/10 Okay

Gustavo

Traveled with family
Liked: Cleanliness, staff & service
Did not like having to wear a plastic bracelet for the entire stay. I was not informed of the Club located 15 minutes away the first day. I was there 3 days before I became of the Club availability.
Stayed 5 nights in Apr 2024

10/10 Excellent

Tabitha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience
We had an amazing experience here, just stayed for a night in between travel and the service was amazing, staff was friendly and the place is beautiful! Would definitely stay here again!
Stayed 1 night in Apr 2024

2/10 Terrible

Jon

Disliked: Cleanliness, property conditions & facilities
noisy- lousy buffet- pillows hard as rocks

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 3rd time at Hotel Castillo Huatulco & Beach Club. We really like it especially the walkability to other restaurants and shops. Highly recommended!
Stayed 10 nights in Mar 2024

10/10 Excellent

Claudette Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Hotel Castillo Huatulco! It was our first time in Huatulco and wasn't sure what to expect, with a beach club and shuttle, but it was great. Also we asked for an upgrade with our room and Alejandro at the front desk was so great. All the staff are so friendly and professional. Big shout out to the team at the Beach Club especially Roody, Cyralini and Roal. If you are used to big 5 star resorts and the mile long buffets, you will not find that here, however the food is really good at the Beach Club. Good variety of dishes and can't go wrong with breakfast. We liked all the different Mexican dishes. As for dinner, we always went out into town where there are an abundance of great restaurants. We love Santa Cruz and will definitely be back.
Stayed 14 nights in Feb 2024

6/10 Okay

Diana Lucia Cruz

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
I liked it was closed to everything. I had an inconvenience, bc when i reserved i booked all inclusive and at the reception they changed it to not all inclusive, and wanted to charge me more.
Stayed 4 nights in Mar 2024

6/10 Okay

Patricia

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Food was repetitive and hardly any variety. No wi-fi in hardly any rooms.
Stayed 14 nights in Feb 2024

10/10 Excellent

Judith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that the hotel is in town and that you have access to the ocean via the beach club - the best of both worlds.
Stayed 16 nights in Feb 2024

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and kind staff. It’s nice to eat at the hotel’s restaurant, some of the tables are set right next to the pool. The bleach club is such a treat, pure relaxation. I would definitely go back.
Stayed 6 nights in Feb 2024

8/10 Good

Bonnie

Traveled with family
Liked: Staff & service
Staff was great. Had some bugs crawling the walls in our rooms. Were shorted face cloths wish we had.
Stayed 8 nights in Jan 2024

10/10 Excellent

Bruce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feb, 2024. Having stayed for 4 weeks, I'd say we have a worthy opinion. We knew this was a 3 1/2 (ish) star hotel but the food every night was terrific. There is lots of variety; you'll definitely find something for your appetite. The booze probably isn't top end but there was plenty of different drinks and the bartenders were fun personnel. We were in the hotel's newer area and our wifi and hot water were fine. Our balcony could fit two chairs and our safe was large and easy to operate. There's maybe two English tv stations but that was of little concern to us. The grounds, halls, food areas, lobby and pool were cleaned continually. The staff was very cordial and helpful. We had two issues (a noisy neighbour and the a/c) which were resolved immediately. Hotel Castillo is very close to everything in Santa Cruz and a 20 minute walk into La Crucecita. Many excursions are organized right out of the lobby. The Beach Club on Playa Chahue has a nice pool area and terrific food. The chairs are actually comfortable in the dining area - not the usual straight back, uncomfortable wooden chairs typical to Mexico. However, Playa Chahue is not for you if you're not a good swimmer - maybe just sit out in the waves near shore. We always managed to get shade, chairs and a lounger on the beach. (The loungers could use some padding for comfort.) We would definitely go back.
Stayed 28 nights in Jan 2024

8/10 Good

gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The socializing in the lounge area was nice but it is better to get a room further away if youd like quiet before 10pm (or later on weekends). Staff were friendly and helpful.
Stayed 6 nights in Feb 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Hilda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in easy walking distance of the beach, shopping and some amazing dining. Staff was friendly, helpful and many were bilingual. Rooms are very clean, pool is a decent size, breakfasts were great. Downside, no fridges in the room, and rooms on the streetside could be quite noisy. Drinks at the bar were a wee bit pricey for what you get. All in all, would definitely recommend for it’s cleanliness, location and helpful staff.
Stayed 10 nights in Jan 2024

6/10 Okay

Lucie

Traveled with family
Stayed 4 nights in Jan 2024

10/10 Excellent

AirCARE, Albuquerque

Stayed 1 night in Jan 2024