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Club Amigo Caracol - All Inclusive

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Club Amigo Caracol - All Inclusive

Outdoor pool
Boating
Exterior detail
Reception
Exterior

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
  • All inclusive
  • Pool
  • Breakfast included
  • Gym
  • Laundry

Explore the area

Map
Avenida Turística, Santa Lucia, 74250
  • Santa Lucia Beach
    14 min walk
  • Coco Beach
    16 min drive
  • Fuerte San Hilario
    148 min drive

Room options

View all photos for Standard Room

Standard Room | Minibar, in-room safe, desk, laptop workspace

Standard Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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Front of property

Casa Lunamar

Pet friendly
Air conditioning
Breakfast available
Laundry
The price is $31
per night
$36 total
includes taxes & fees
Jan 1 - Jan 2
Casa Lunamar

About the neighborhood

Santa Lucia

When you stay at Club Amigo Caracol - All Inclusive in Santa Lucia, you'll be on the beach and 14 minutes by foot from Santa Lucia Beach. .This all-inclusive property is 5.4 mi (8.6 km) from Coco Beach.

What's nearby

  • Santa Lucia Beach - 14 min walk
  • Coco Beach - 16 min drive
  • Museo Histórico Municipal - 62 min drive
  • Pinos Beach - 104 min drive

About this property

Club Amigo Caracol - All Inclusive

Family-friendly fun on the beach, with outdoor pool
Club Amigo Caracol - All Inclusive offers 150 air-conditioned accommodations with minibars and safes. Televisions come with cable channels and pay movies.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Santa Lucia property provides wireless Internet access for a surcharge. Housekeeping is provided on a limited basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 150 air-conditioned rooms featuring minibars. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided on a limited basis.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional features at this property include wireless internet access (surcharge), supervised childcare, and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Satisfy your appetite at one of the property's 2 restaurants. Relax with a refreshing drink from the beach bar or one of the 3 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 10 AM.

Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 10 AM.
Onsite venue - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours.
Onsite venue #2 - This restaurant serves dinner only. Open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 5 per hour)
  • Available in some public areas: WiFi (USD 5 per hour)

Parking and transportation

  • Free self parking on site
  • Extended parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • 3 bars/lounges
  • A beach bar
  • Snack bar/deli

Things to do

  • Beach volleyball
  • Boat tours
  • Children's pool
  • Fitness classes
  • Free children's club
  • Gym
  • Kayaking
  • Outdoor pool
  • Sailing
  • Snorkeling

Family friendly

  • Children's pool
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Supervised activities for children

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (limited availability)

Outdoors

  • Garden
  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay movies
  • TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Fee for in-room wireless internet: USD 5 per hour (rates may vary)
  • Fee for wireless internet in public areas: USD 5 per hour (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Caracol Santa Lucia
Caracol Santa Lucia
Club Bravo Caracol Resort Santa Lucia
Club Bravo Caracol Resort
Club Bravo Caracol Santa Lucia
CLUB AMIGO CARACOL Property Santa Lucia
CLUB AMIGO CARACOL Property
CLUB AMIGO CARACOL Santa Lucia
CLUB AMIGO CARACOL All-inclusive property Santa Lucia
CLUB AMIGO CARACOL All-inclusive property
Club Amigo Caracol Hotel Playa Santa Lucia
Club Amigo Caracol Playa Santa Lucia
Hotel Amigo Caracol
Club Amigo Caracol - All Inclusive Santa Lucia
Club Amigo Caracol - All Inclusive All-inclusive property

Club Amigo Caracol - All Inclusive Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 11 out of 32 reviews" "
Rating 8 - Good. 9 out of 32 reviews" "
Rating 6 - Okay. 3 out of 32 reviews" "
Rating 4 - Poor. 3 out of 32 reviews" "
Rating 2 - Terrible. 6 out of 32 reviews" "

7.8/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Yusmary

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No warn water, 2 hours lines to eat, food was terrible. Waste of time and money
Stayed 3 nights in Aug 2020

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great small resort. With friendly people. Very clean and well maintained.
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean great staff. I am happy about everything.
Stayed 1 night in Jul 2020

2/10 Terrible

Verified traveler

Stayed 4 nights in Feb 2020

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Staff & service
Very good hotel with great comfort but not all staff are friendly. Customer service needs improvement
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came just for a day, as stopover to our final destination and since we are not a resort turists I just can say that staff is polite, beach nice, room great, but food something we were not use to it. We are food lovers and by our experience most of resorts doesn’t shows you real picture of Cuban culinary. So that is not just problem of one resort, it is generally.
Stayed 1 night in Jul 2019

10/10 Excellent

Aryaimee, Florida

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very pleasantly surprised. The food was good as well as the staff.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2019

10/10 Excellent

yass, miami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved this hotel. staff was kind and attentive. the entertainment was great and so was the food. will definitely be back in the future
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2019

10/10 Excellent

Zuylen, Miami

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel in Santa Lucía, the food , and service is great.. all the staff is very pleasant
Stayed 2 nights in Sep 2019

2/10 Terrible

Viajero

Traveled with group
Disliked: Staff & service, amenities
The service was pity, the quality of the food and the variety was pity, I would not recommend this place.
Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The worst of the worse bad service bad conditions have to wait up to 2 hours to check in and to go into the buffet restaurant the wait time is huge.
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveler

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Temperature on the restaurant was hot and a lot of flies. The staff sometime rude. The swimming pool was contaminated and the second day they closed it. The towels were small and dirty.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness
Stayed 1 night in Jul 2019

2/10 Terrible

erik, miami

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
a lot of mosquitoes, no hot water or water to drink very disappoint
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Stayed 2 nights in Nov 2018

10/10 Excellent

Maikel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente la estancia, esperamos que sigan así. Gracias!!
Stayed 2 nights in Aug 2020

8/10 Good

Mario

Stayed 3 nights in Jul 2020

10/10 Excellent

samuel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien lindo lugar y personal muy agradable
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveler

Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities
La playa no se podua bañar, terrible sucia Las ofertas gastronomicas pobres Los tragos escasos y limitados Muchos mosquitos
Stayed 3 nights in Aug 2019

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No me gusto nada es el hotel mas malo del mundo la variedad de la comida pesima la calidad de la comida terriblemente mala,la comida se acababa y no ponian mas en el buffet donde el hotel ofrece un todo incluido ,las bebidas se terminaban a las 7 de la noche todas incluyendo los refrescos ,la cervesa y los licores la atencion del hotel pesima las toallas sucias y manchadas con peste y al reclamar no hacian nada es un hotel para que nadie vaya es una expriencia mala yo no voy mas nunca
Stayed 2 nights in Oct 2019

6/10 Okay

Ms.MariaLoretde, Las Vegas Nevada EU

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Me gusto de forma general pero la bufete no tuvo mucha variedad de carnicos
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveler

Traveled with partner
La plage est decevante et l’animation beaucoup trop présente Nous avons écourté le sejour pour nous rendre à Cayo Santa Maria
Stayed 5 nights in Aug 2019