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Yotau All Suites Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Yotau All Suites Hotel

2 outdoor pools
View from property
View from property
Executive Room | Premium bedding, down comforters, minibar, in-room safe
Senior Suite | Terrace/patio

Reviews

6.8 out of 10

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • Breakfast included
  • Room service
  • Parking included

Explore the area

Map
Av. San Martin No. 7, Santa Cruz, 3377
  • Municipal Library
    18 min walk
  • Santa Cruz Zoo
    2 min drive
  • Guarani Nandereko Nomai Art and Culture Center
    4 min drive
  • Santa Cruz (SRZ-El Trompillo)
    11 min drive

Room options

View all photos for Executive Room

Executive Room | Premium bedding, down comforters, minibar, in-room safe

Executive Room

  • 840 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Senior Suite

Senior Suite | Living room | Plasma TV

Senior Suite

  • 1292 sq ft
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Room, 3 Bedrooms

Family Room, 3 Bedrooms | Premium bedding, down comforters, minibar, in-room safe

Family Room, 3 Bedrooms

  • 1722 sq ft
  • Sleeps 6
  • 4 Twin Beds and 1 Double Bed

View all photos for Double Suite Executive With Pool View

Premium bedding, down comforters, minibar, in-room safe

Double Suite Executive With Pool View

  • Sleeps 2

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About the neighborhood

Santa Cruz

Located in Santa Cruz, Yotau All Suites Hotel is in the business district, within a 5-minute drive of Santa Cruz Zoo and Municipal Library. .This family-friendly hotel is 1.4 mi (2.2 km) from Arenal Park and 1.6 mi (2.5 km) from Ethno-folkloric Museum.

What's nearby

  • Santa Cruz Zoo - 2 min drive
  • Ventura Mall - 3 min drive
  • Plaza 24 de Septiembre - 5 min drive
  • Cine Center - 6 min drive
  • Guembe Biocenter - 11 min drive

Getting around

  • Santa Cruz de la Sierra Station - 14 min drive
  • Santa Cruz (VVI-Viru Viru Intl.) - 27 min drive

Restaurants

  • ‪El Arriero - ‬6 min walk
  • ‪Vaca Morena - ‬6 min walk
  • ‪Veinti Cuatro Coffee & Brew Bar - ‬11 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Slatkis - ‬10 min walk

About this property

Yotau All Suites Hotel

Family-friendly hotel with 2 restaurants and 2 outdoor pools
Yotau All Suites Hotel offers 90 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Beds feature down comforters and premium bedding. Accommodations at this 3.5-star hotel have kitchens with refrigerators, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Plasma televisions come with premium cable channels. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, a spa tub, and a sauna.

Children under 10 years old are not allowed in the swimming pool or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 90 air-conditioned rooms featuring kitchens with refrigerators and microwaves. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Plasma televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities including a health club and a sauna. This hotel also features complimentary wireless internet access, babysitting (surcharge), and tour/ticket assistance. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Enjoy international cuisine at Guapuru, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. A complimentary buffet breakfast is served daily from 7 AM to 9:30 AM.
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 9:30 AM.
Guapuru - This fine-dining restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours.
24-hour room service is available.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Area shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM
  • 2 restaurants

Restaurants on site

  • Guapuru

Things to do

  • 2 outdoor pools
  • Children's pool
  • Health club
  • Sauna
  • Spa tub

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free crib
  • In-room babysitting (surcharge)
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 6 floors
  • Banquet hall
  • Built in 1993

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with premium cable channels

Food and drink

  • 24-hour room service
  • Cookware, dishware, and utensils
  • Free bottled water
  • Kitchen
  • Microwave
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for BOB 209.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Bolivia value-added tax (13%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (13%).

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: BOB 209.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply
Children under 10 years old are not allowed in the swimming pool or spa tub without adult supervision

Property is also known as

Yotau
Yotau All Suites
Yotau All Suites Hotel
Yotau All Suites Hotel Santa Cruz
Yotau All Suites Santa Cruz
Yotau Hotel Santa Cruz
Yotau Hotel
Yotau Santa Cruz
Yotau All Hotel Santa Cruz
Yotau All Suites Hotel Hotel
Yotau All Suites Hotel Santa Cruz
Yotau All Suites Hotel Hotel Santa Cruz

Yotau All Suites Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 13 out of 75 reviews" "
Rating 8 - Good. 27 out of 75 reviews" "
Rating 6 - Okay. 19 out of 75 reviews" "
Rating 4 - Poor. 9 out of 75 reviews" "
Rating 2 - Terrible. 7 out of 75 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

6.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sebastián

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything
Stayed 1 night in Apr 2023

6/10 Okay

Miklos

Stayed 1 night in Jan 2023

2/10 Terrible

luis

Stayed 2 nights in Sep 2022

8/10 Good

Manuel

Stayed 2 nights in Mar 2022

6/10 Okay

Andres

Liked: Room comfort
Disliked: Cleanliness
Stayed 6 nights in Feb 2022

10/10 Excellent

Marcial J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
It was clean and the restaurant had really good food
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveler

Good hotel. Centrally located.
Stayed 3 nights in Aug 2018

6/10 Okay

E, Texas

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Needs to improve the Bathrooms
The Bathroom was very old fashion, the vanity was broken, the bathtub had a big stain and the shower had a door? to a mechanical area? very disappointing for a 5-star Hotel! over all the bathroom was terrible!
Stayed 4 nights in Jun 2018

4/10 Poor

Carolina, Santa Cruz

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dissapointed!!... price is too high for this hotel. Room smells musty. Air conditioning dusty. And beds (sheets and pillows) were not clean. Also, the electrical outlets were a bit loose. I am requesting a reduced rate per night to be Charged. Thank you.
Stayed 2 nights in May 2018

2/10 Terrible

martinez, arizona

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed one night not sure if I could have stayed longer. We found roaches in the bathroom and in the bedroom. My friends room was even worse, they had to change rooms. The kitchen was very old and falling apart. I didn’t use it but the pool looked nice at night.
Stayed 1 night in Nov 2017

4/10 Poor

Vivi, usa

Disliked: Cleanliness, property conditions & facilities, room comfort
Need maintenance, no clean, the breakfast is the best .
Stayed 1 night in Oct 2017

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Good location, adequate hotel
Fine hotel. Good bargain for the money.

6/10 Okay

Verified traveler

Disliked: Cleanliness
Good location. Friendly staff Poor breakfast. Reasonable price but I doubt it is a 5 stars Overall isca nice hotel for a business trip

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Adrian, M

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Never again !
The hotel needs an urgent update and upgrade. Springs killing my back, wet carpet smelling horrible, bathroom arcaic, taps leaking and a poor breakfast. Nothing else...

8/10 Good

Nihad, Washington DC

Liked: Staff & service, room comfort
Nice hotel, spacious suite and helpful staff.
Overall, our experience was very good, with one qualification: limited number of staff spoke English, which made it a challenge for us to navigate through daily interaction with staff.

2/10 Terrible

Mikey, Bend,Oregon

Disliked: Staff & service, property conditions & facilities
Outdated hotel with poor amenities
Well as we already know when traveling,many countries idea of service is not up to par with USA,neither is Bolivia.But our complaints will be focused on the restaurant,the pool and the spa.1)Restaurant-on the menu it talks about the food prepared by their executive chef.LET ME TELL YOU-the dinner gave us Food Poisoning.I believe it was the ceveche,because it just wasnt as fresh as we are used to,but believed it was ok to consume.My wife threw up two hours later,and spent the next two days with feeling awful and having 911 emergency diarrhea.I can not throw up due to a stomach proceedure that prevents me from doing so.I spent the next several days with a low grade fevel,my skin feeling irritated,and waiting out the food going from my stomach to my intestines and finally out of my system.On top of all this,the next day was a holiday and all the pharmacies were closed.So we could not start an antibiotic until wednesday.As a side bar,our main dish that evening was beef.It was not prepared properly and was tough and did not taste very good.I can cook better than this.On top of it all,we had to pay for it.2) I ventered down to the pool on wednesday,there was no towel station,and the pool was dirty,all kinds of stuff floating on top and sitting on the bottom.3)Spa was no experience,you had to call for an appointment to get a massage,or a sauna.The masseuse came from her home,and we had to pay the desk clerk for calling her.WOW.The massage was good after feeling like CRAP

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Hotel near to good Restaurants
This hotel seems to have a good history and now it definitely needs some renovation. Only receptionists speaks english as mostly with other Hotels in Santa Cruz. Had a bad air-conditioner in the room and was repaired after i asked to get them fixed. Breakfast is basic and nothing special.

8/10 Good

Lisiane, Curitiba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confortable room
The room was very large and comfortable, including a balcony, kitchen, room, bedroom and bathroom (although the bathroom was a little old).

8/10 Good

John p, ormond beach

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice enough
great bellboy Benidicto nice guy , the front desk could be more efficient.Got stuck in the elevator. An older property but well located nice gardens recommended. good food good breakfast

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Second Stay
The hotel meets my requirements while doing business in Santa Cruz.

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Not for business!
Stayed 1 night for business and though an interesting hotel for its architecture did not meet my expectations for efficiency, practicality and common sense: No working WiFi, Elevators broken, nothing for a quick something to eat, no lobby to speak of, etc, etc. May work for the tourist exploring that area of Guadalajara but not for business.

6/10 Okay

Donald, San Diego

Liked: Cleanliness, staff & service, room comfort
Yotau Suites Good Location good hotel
This is my 3rd time staying at this hotel during a business trip to Santa Cruz. The arrival at the hotel was marred by the fact that the elevators don't go directly to all the floors, about ½ the rooms require walking up ½ a flight of stairs. This is not horrible, but no fun when you are carrying bags. The elevator closest to my room did not go to the 4th floor (requiring a walk up a ½ flight of stairs) because the 4th floor button was broken, so we went to the 5th floor and walked down a ½ flight of stairs. My impression is that this hotel is in need of upgrading because in general the facility is showing signs of age, worn carpets, banged up walls, etc. The room was comfortable and having a suite was nice because you had a nice kitchenette with a large table for eating and working. One of the A/C units had to be repaired because the fan made a loud clattering noise, but the facilities people repaired in about 30 minutes. Although I declined the offer to move to a new room, proper housekeeping procedures might have avoided this inconvenience. The lighting was OK, the bathroom was clean and there was a good selection of toiletries. One problem with the bathroom was that the shower controls were difficult to adjust and the hot water was extremely hot which is a potential scalding danger. I didn't eat at the hotel restaurant, so I can't offer any info there.

6/10 Okay

VINAY, Dubai

Disliked: Cleanliness, property conditions & facilities, room comfort
Just Ok
The hotel lacks in cleaning. The hotel business center dosn't work at all. No computer, no printer. I won't recommend for business travellers