The Aqua Pacific Hotel

2.0 star property

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Photo gallery for The Aqua Pacific Hotel

Indoor pool, seasonal outdoor pool
Hiking
Shower, designer toiletries, hair dryer, towels
Reception
Premium bedding, pillowtop beds, individually decorated

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Air conditioning
  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

Map
330 Ocean St., Santa Cruz, CA, 95060
  • Ocean Street
    ‪1 min walk‬
  • Santa Cruz Beach Boardwalk
    ‪15 min walk‬
  • Santa Cruz Wharf
    ‪20 min walk‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪42 min drive‬

Room options

Room 1 King Bed - ADA

  • Sleeps 2
  • 1 King Bed

King Room with Jacuzzi Tub

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

Club Double Room

  • 205 sq ft
  • Sleeps 2
  • 2 Double Beds

City Single Queen Room

  • 160 sq ft
  • Sleeps 2
  • 1 Queen Bed

Classic 1 King Bed

  • 175 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Santa Cruz

A stay at The Aqua Pacific Hotel places you in the heart of Santa Cruz, steps from Ocean Street and a 2-minute drive from Santa Cruz Wharf. .This hotel is 0.9 mi (1.4 km) from Santa Cruz Beach Boardwalk and 2.2 mi (3.5 km) from Monterey Bay.

What's nearby

  • Ocean Street - 1 min walk - 0.1 miles
  • Main Beach - 13 min walk - 0.7 miles
  • Santa Cruz Beach Boardwalk - 15 min walk - 0.8 miles
  • Santa Cruz Wharf - 20 min walk - 1.1 miles
  • Mystery Spot - 9 min drive - 3.8 miles

Getting around

  • Watsonville, CA (WVI-Watsonville Municipal) - 25 min drive

Restaurants

  • ‪Pizza My Heart - ‬13 min walk
  • ‪Jack in the Box - ‬9 min walk
  • ‪Woodstock's Pizza Santa Cruz - ‬12 min walk
  • ‪Los Viejones - ‬2 min walk
  • ‪Blue Lagoon Cocktail Lounge - ‬13 min walk

About this property

The Aqua Pacific Hotel

Hotel with free parking, steps from Ocean Street
The Aqua Pacific Hotel offers 36 air-conditioned accommodations with iPod docking stations and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. A pillow menu is available. 50-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and fans. Microwaves, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided on request.

An indoor pool and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 36 individually decorated guestrooms, featuring iPod docking stations and Smart televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
Don't miss out on recreational opportunities including an indoor pool and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a vending machine.
Featured amenities include a 24-hour front desk, an elevator, and a vending machine. Free self parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Bicycle tours
  • Indoor pool
  • Seasonal outdoor pool

Family friendly

  • Indoor pool
  • Microwave on request
  • Mini-fridge
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels
  • Hulu
  • iPod dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fan
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
The property charges 2.75 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday, Wednesday, Thursday, Friday, and Saturday:
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30 per day
Cribs (infant beds) are available for USD 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees
  • In-room microwave fee: USD 5
  • Crib (infant bed) fee: USD 25.0 per day
  • Rollaway bed fee: USD 30 per day
  • Credit card charges are subject to a surcharge of 2.75 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

We should mention

The seasonal pool will be open from April 01 to October 31
Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

The Aqua Pacific Inn
The Aqua Pacific Hotel Hotel
The Aqua Pacific Hotel Santa Cruz
The Aqua Pacific Hotel Hotel Santa Cruz

The Aqua Pacific Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 254 out of 536 reviews
Rating 8 - Good. 118 out of 536 reviews
Rating 6 - Okay. 57 out of 536 reviews
Rating 4 - Poor. 50 out of 536 reviews
Rating 2 - Terrible. 57 out of 536 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Cassandra

Business traveler
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
As usual, Islam was a great host! I plan to come again soon
Stayed 2 nights in Dec 2024

2/10 Terrible

Marienne

Stayed 1 night in Sep 2024

4/10 Poor

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would shop around
Tried to check in at around 4pm but their system was down. We didn’t get to check in until around 7pm which was unfortunate
Stayed 1 night in Nov 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and simple hotel
Very nice and friendly staff. Very clean.
Stayed 1 night in Nov 2024

2/10 Terrible

Lukáš

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a pool reconstruction just behind my door. Dust everywhere inside my room.
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Owners, Nice Place!
The room was super clean, the owners & staff were really nice!!
Stayed 1 night in Nov 2024

10/10 Excellent

Benjamin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice.
Owner checked me in and was super nice. Room was comfy and set up well. Pool was a nice bonus being open in November.
Stayed 1 night in Nov 2024

10/10 Excellent

Diana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Cindy

Liked: Staff & service
I liked how it’s close to everything.
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Liked: Room comfort
Stayed 13 nights in Oct 2024

8/10 Good

jennifer

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

CHRISTOPHER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Steve

Place is ok. Just a lot of noise all night. It’s an older place that’s been modernized, so it doesn’t have concrete floors - which can make the noise from the neighbors upstairs an issue. Faucet was also extremely noisy. Hotel next door is under construction , so more noise. Water pressure in the shower was low. Yellow stain on the sheet above the mattress (but below the main sheet you sleep on. Mattress was comfortable, location was OK. Front desk reception and checkout was excellent. Plenty of parking.
Stayed 1 night in Nov 2024

10/10 Excellent

jennifer

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

2/10 Terrible

Melanie

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Stepheny

Stayed 1 night in Oct 2024

10/10 Excellent

gerson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2024

10/10 Excellent

Stephen, Rocklin

Liked: Cleanliness, staff & service
The property managers at this motel are wonderful, hard working folks. I’d go again just because of them! The place is old and you get what you pay for, but I loved it. It has character. Very conveniently located. Great restaurants nearby (Mexican).
Stayed 1 night in Oct 2024

10/10 Excellent

Elyssa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Shani

Disliked: Staff & service, property conditions & facilities, room comfort
avoid
falsely advertised on west side when located in beach flats. Windows nailed shut. No insulation between rooms and hotel only rents a few rooms near each other. ghetto vibes
Stayed 5 nights in Oct 2024

2/10 Terrible

Melanie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO not book go to the Marriott
The bathroom and sink was not in the same room. False advertisement on the square footage. The air conditioner did not work and either did the television or WiFi. Had to move rooms at 930 pm and had to pay $572 dollars for a hotel in the hood.
Stayed 1 night in Oct 2024

10/10 Excellent

Jaylin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it, staff was super nice and the rooms were clean. Very nice area, I hope I can stay there again
Stayed 1 night in Oct 2024

10/10 Excellent

Qays

Stayed 1 night in Sep 2024