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Hilton Santa Cruz/Scotts Valley

4.0 star property

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Photo gallery for Hilton Santa Cruz/Scotts Valley

Reception
Daily full breakfast for a fee
Exterior
Lobby
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
$113
$98 nightly
$113 total
Total with taxes and fees
Jan 25 - Jan 26

Explore the area

View in a map
6001 La Madrona Drive, Santa Cruz, CA, 95060
  • Place, Henry Cowell Redwoods State Park
    ‪3 min drive‬
  • Place, Mystery Spot
    ‪9 min drive‬
  • Place, Santa Cruz Beach Boardwalk
    ‪10 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪38 min drive‬

Room options

View all photos for Deluxe Suite, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Deluxe Suite, 1 Bedroom

  • 753 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(8 reviews)
  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Forest View, High Floor)

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Room, 1 King Bed (Forest View, High Floor)

7.4 out of 10
Good
(9 reviews)
  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Forest View, High Floor)

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Room, 2 Queen Beds (Forest View, High Floor)

7.2 out of 10
Good
(7 reviews)
  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Balcony

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Suite, 1 Bedroom, Balcony

9.2 out of 10
Wonderful
(5 reviews)
  • 750 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(13 reviews)
  • 750 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Hearing)

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Suite, 1 Bedroom, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 750 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower)

7.6 out of 10
Good
(9 reviews)
  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Allergy Friendly

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Room, 1 King Bed, Allergy Friendly

10.0 out of 10
Exceptional
(1 review)
  • 352 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Allergy Friendly

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Room, 2 Queen Beds, Allergy Friendly

7.6 out of 10
Good
(4 reviews)
  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Room, 1 King Bed, Balcony

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Balcony

8.8 out of 10
Excellent
(26 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Room, 1 King Bed

8.6 out of 10
Excellent
(81 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Room, 2 Queen Beds

8.2 out of 10
Very good
(61 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Santa Cruz

Located in Santa Cruz, Hilton Santa Cruz/Scotts Valley is in the mountains, within a 10-minute drive of Henry Cowell Redwoods State Park and Pacific Avenue. .This hotel is 4.1 mi (6.6 km) from Roaring Camp Railroads and 6 mi (9.7 km) from Santa Cruz Wharf.

What's nearby

  • Henry Cowell Redwoods State Park - 3 min drive - 1.2 miles
  • Mystery Spot - 9 min drive - 5.8 miles
  • Santa Cruz Wharf - 9 min drive - 6.7 miles
  • Santa Cruz Beach Boardwalk - 10 min drive - 5.8 miles
  • Natural Bridges State Park - 11 min drive - 7.4 miles

Getting around

  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 37 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Laughing Monk Brewing - ‬3 min drive
  • ‪Pizza Series - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Otoro Sushi - ‬18 min walk

About this property

Hilton Santa Cruz/Scotts Valley

Suburban hotel with a 24-hour fitness center and a 24-hour business center
Hilton Santa Cruz/Scotts Valley offers 178 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Flat-screen televisions come with premium cable channels. Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 178 guestrooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities, including an outdoor pool, a hot tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby.
Enjoy Californian cuisine at Stonehouse Bar and Grill, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Santa Cruz? This hotel has 7000 square feet (650 square meters) of space consisting of conference space and 5 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Stonehouse Bar and Grill - This restaurant specializes in Californian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Stonehouse Bar and Grill - Onsite bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 18 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 16.95 to 25 for adults and USD 14.95 to 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Stonehouse Bar and Grill
  • Stonehouse Bar and Grill

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service

Business services

  • 24-hour business center
  • 5 meeting rooms
  • 7,000 square feet of conference space

Outdoors

  • Free pool cabanas
  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Communal living room
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 16.95 to 25.00 for adults, and USD 14.95 to 20.00 for children
  • Self parking fee: USD 18 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Cruz
Hilton Santa Cruz
Hilton Santa Cruz Hotel
Hilton Santa Cruz Hotel Scotts Valley
Hilton Santa Cruz Scotts Valley
Hilton Scotts Valley Santa Cruz
Santa Cruz Hilton Scotts Valley
Santa Cruz Scotts Valley
Santa Cruz Scotts Valley Hilton
Scotts Valley Santa Cruz
Hilton Santa Cruz Scotts Valley Hotel
Hilton Scotts Valley
Hilton Scotts Valley Hotel
Hilton Santa Cruz / Scotts Valley Hotel Santa Cruz

Hilton Santa Cruz/Scotts Valley Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 654 out of 1244 reviews
Rating 8 - Good. 254 out of 1244 reviews
Rating 6 - Okay. 174 out of 1244 reviews
Rating 4 - Poor. 94 out of 1244 reviews
Rating 2 - Terrible. 68 out of 1244 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Mandy

Stayed 1 night in Jul 2025

2/10 Terrible

Alfredo

Stayed 2 nights in Oct 2025

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place great room
Stayed 2 nights in Oct 2025

6/10 Okay

Zachary

Traveled with partner
Liked: Cleanliness, staff & service
Our bed destroyed my back. Everyone is very nice
Stayed 3 nights in Oct 2025

6/10 Okay

Jeremy

Traveled with family
Liked: Cleanliness
Room was nice and check in was smooth. Staff was friendly at check in. Heater in the room did not work and the toilet barely flushed. When I told the young man at the front desk in the morning about the heater and toilet, he wasn’t professional or courteous. He said he would let someone know when he was doing what he was working. Didn’t seem to be happy to be at work. Got back to the room in the afternoon and the toilet flushed but the heater was still blowing cold air. I let the manager k ow about it and soon after it was blowing warmer but it never got to the set temperature, and it felt very humid in the room. I did not mention it a third time since it was warmer than the night before and we were leaving in the morning. Other than that, the hotel was nice.
Stayed 2 nights in Oct 2025

8/10 Good

Walter

Liked: Staff & service
Tub out of order. Elevator went out of service.
Stayed 2 nights in Oct 2025

4/10 Poor

Savannah

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Parking was quite easy and check in went smoothly. When we arrived it was dark and we were quite tired so upon entering the room, we made haste to get ourselves comfortable, and in bed as our wedding was the very next day. Upon waking up and having the sun shine into the room, we noticed a red dried substance on the wall that looked to be throw up. As we were on a timeframe to get ready for our wedding, we decided to focus on getting ourselves ready and let the staff know. We let the staff know, but as the morning progressed and we continued to ready ourselves, we did notice multiple other spots that had throw up, including inside the cushions of the couch, the bathroom counter and even in the shower and on the wall outside of the shower. Despite the staff being extremely friendly and apologetic about the issue, it still was not something that we were excited or happy about in the slightest, especially given the amount that we paid to stay in a suite. A more minor note, but still inconvenient, with the price we paid, there was no free-continental breakfast as we have experienced at many hotels including other Hiltons. The options for the paid buffet were quite limited and amenities in the room were surprisingly lacking compared to hotels of lower star rating including no bath robes.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kathryn

Stayed 1 night in Oct 2025

2/10 Terrible

Roseanna

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Front attendant was rude. Hidden incidental fee was annoying.
Stayed 1 night in Oct 2025

2/10 Terrible

Samantha

Disliked: Property conditions & facilities, room comfort
Didn’t use. No issues
Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We genuinely felt loved and cared for; it was a very peaceful, amazing experience and I already look forward to staying there again.
Stayed 1 night in Oct 2025

10/10 Excellent

Courtney

Stayed 1 night in Oct 2025

8/10 Good

Julie

Business traveler, Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities
Wonderful place to stay for business. Close to shopping options. Wish the jets worked on the hot tub
Stayed 2 nights in Oct 2025

10/10 Excellent

Frank

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Although it was somewhat difficult to get to, our rom was very clean and in great condition.
Stayed 1 night in Oct 2025

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful hotel; however our room had an odor. Other than that, very clean looking.
Stayed 1 night in Oct 2025

10/10 Excellent

Brandi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was impressed with the hotel and how nice the property is. We had a great stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Chelsea

Stayed 2 nights in Sep 2025

10/10 Excellent

Teresa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and hot tub were nice. Breakfast is expensive. We won’t be staying for breakfast.
Stayed 1 night in Oct 2025

10/10 Excellent

Hector

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Veronica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Stayed 1 night in Aug 2025

8/10 Good

Erica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great hotel, comfortable beds and space. Only downside was the parking fees. Stayed two nights and charged $40. Other than that breakfast was good and so was service.
Stayed 2 nights in Oct 2025

10/10 Excellent

Renee

Liked: Cleanliness
The buffet should be discounted for guests. The water was nice but needed to be refilled. The room was clean and comfortable.
Stayed 1 night in Sep 2025

10/10 Excellent

Yibing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Vic

Traveled with family
Liked: Cleanliness, staff & service, amenities
Decent stay great price 😃
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good hotel
Stayed 1 night in Aug 2025