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Comfort Inn Santa Cruz

2.5 star property

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Photo gallery for Comfort Inn Santa Cruz

Reception
Desk, iron/ironing board, free cribs/infant beds, rollaway beds
Lobby
Property amenity
Outdoor pool, open 10:00 AM to 9:00 PM, pool umbrellas, sun loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Laundry
  • Breakfast included
  • Parking included
  • 24/7 front desk

Explore the area

Map
110 Plymouth St, Santa Cruz, CA, 95060
  • Ocean Street
    ‪1 min walk‬
  • Santa Cruz Wharf
    ‪3 min drive‬
  • Santa Cruz Beach Boardwalk
    ‪4 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪40 min drive‬

Room options

View all photos for Double Room, 2 Double Beds, Non Smoking

Double Room, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Double Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Hot Tub

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 1 King Bed, Non Smoking, Hot Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Bed

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About the neighborhood

Santa Cruz

With a stay at Comfort Inn Santa Cruz in Santa Cruz (Westside Santa Cruz), you'll be a 4-minute drive from Santa Cruz Beach Boardwalk and 6 minutes from Monterey Bay. .This hotel is 4.9 mi (7.9 km) from Capitola Beach and 3.1 mi (5 km) from University of California, Santa Cruz.

What's nearby

  • Ocean Street - 1 min walk - 0.1 miles
  • Pacific Avenue - 14 min walk - 0.8 miles
  • Santa Cruz Wharf - 3 min drive - 2.0 miles
  • Santa Cruz Beach Boardwalk - 4 min drive - 2.3 miles
  • Mystery Spot - 7 min drive - 3.2 miles

Getting around

  • San Francisco Intl. Airport (SFO) - 69 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Mariannes Ice Cream - ‬5 min walk
  • ‪Jack in the Box - ‬10 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Taqueria Los Pericos - ‬13 min walk

About this property

Comfort Inn Santa Cruz

Hotel with free breakfast, near Santa Cruz Beach Boardwalk
Comfort Inn Santa Cruz offers 62 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 47-inch LCD televisions come with digital channels. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 62 air-conditioned rooms featuring refrigerators and microwaves. 47-inch LCD televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Don't miss out on recreational opportunities including an outdoor pool and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby.
A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English, Hindi, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 4 buildings
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 47-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.00 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 75 per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 15.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 9:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Inn Hotel Santa Cruz
Comfort Inn Santa Cruz
Santa Cruz Comfort Inn
Comfort Inn Beach/Boardwalk Area Hotel Santa Cruz
Comfort Inn Santa Cruz Hotel
Comfort Inn Santa Cruz Hotel Santa Cruz
Comfort Inn Santa Cruz Hotel
Comfort Inn Santa Cruz Santa Cruz
Comfort Inn Santa Cruz Hotel Santa Cruz

Comfort Inn Santa Cruz Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 525 out of 1001 reviews
Rating 8 - Good. 304 out of 1001 reviews
Rating 6 - Okay. 103 out of 1001 reviews
Rating 4 - Poor. 31 out of 1001 reviews
Rating 2 - Terrible. 38 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

MERCEDITA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the hot breakfast. I would suggest having other options in addition to the potatoes and sausages. Liked the clean room. Loved the water fountain.
Stayed 3 nights in Feb 2025

8/10 Good

Laurence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has an excellent breakfast in addition to a nice interior courtyard. The Santa Cruz short street approaching the property is a little confusing the first time. Using GPS made finding it easier.
Stayed 2 nights in Dec 2024

10/10 Excellent

mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Catelyn

Liked: Cleanliness, staff & service
Have stayed here twice very enjoyable both times
Stayed 3 nights in Dec 2024

8/10 Good

Parabar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Adrian

Stayed 4 nights in Nov 2024

6/10 Okay

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Average stay at best
Leaky faucets. Lose hinges on doors. Breakfast offered NO EGGS!!! First time I've ever seen that. Far from continental breakfast but still not breakfast. Average stay at best
Stayed 3 nights in Nov 2024

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
TV not working up to par
Stayed 2 nights in Nov 2024

4/10 Poor

Debra

Traveled with family
Liked: Cleanliness, staff & service
Not Recommended
This is a very noisy hotel. Doors slamming, people coming and going at all hours The fridge in my room was broken, and they replaced it very quickly My friends room’s air conditioner/heater didn’t work, the bathroom door didn’t close The rooms overlook the parking lot-not a great situation I will not stay here again
Stayed 2 nights in Nov 2024

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about the property. The breakfast was wonderful and free. The grounds were well maintained and quaint. I enjoyed my stay very much.
Stayed 3 nights in Nov 2024

6/10 Okay

Devinder

Traveled with family
Disliked: Property conditions & facilities
Ok stay
This is very close to freeway and main street so trafic noise is concern. I have to chage rolm to back side. Reception area coffee was cold and bad. Breakfast is continental. Still ok. Staff was friendly. Hot tub and pool was warm. Overall just ok to stay.
Stayed 1 night in Nov 2024

6/10 Okay

Dinesh

Traveled with family
Disliked: Amenities, property conditions & facilities
Property is old. Needs to be renovated
Stayed 2 nights in Nov 2024

8/10 Good

Roni

Liked: Cleanliness, staff & service, property conditions & facilities
The managers were awesome. We only had to call them and they were there within five minutes. The breakfast and coffee were great. Beds were a little hard, but other than that it was great.
Stayed 4 nights in Nov 2024

10/10 Excellent

MUSTAFA

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Western, I am very picky for hotels, but this place is amazing with cleaning breakfast and employees
Stayed 1 night in Nov 2024

6/10 Okay

Michelle

Strange smell in room and I’m not sure the heater worked. But it was fine overall for the price.
Stayed 1 night in Nov 2024

8/10 Good

Payton

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
We enjoyed our stay. Beds were kinda hard, which isnt the worst thing in the world. And i wish they had a better breakfast. The make your own waffles was nice, but i wish they offered eggs and real sasauge, all thwy has was potateos and veagan sausage which was not labled. But besides that, we will probably use this hotel for every santa cruz trip we take from now on!
Stayed 2 nights in Nov 2024

8/10 Good

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here is very helpful and tried to accommodate us to make our visit as pleasant as possible, without me even having to ask for much. Will definitely come back.
Stayed 2 nights in Nov 2024

8/10 Good

Robert

Stayed 3 nights in Aug 2024

8/10 Good

Carlos

Stayed 1 night in Nov 2024

8/10 Good

Lindsie, Sherwood Park

Traveled with family
Liked: Cleanliness, staff & service
The breakfast was great and the staff were very friendly.
Stayed 2 nights in Nov 2024

8/10 Good

Carlos

Traveled with family
Liked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
The room was great. The lighting was poor though, bright lights without any low lights.
Stayed 1 night in Nov 2024

2/10 Terrible

Corn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
At 3am the ceiling started pouring water from the ceiling. We woke up to a waterfall dripping over our suitcase and could not access the bathroom without water pouring on us. We immediately got up and went to the front desk. The overnight person was rude and said we had to either leave or deal with the room because they were booked and didn’t have another room. I wanted her to call the MOD to ensure we received a refund on the room for the inconvenience but she said she couldn’t do anything. She accused me of being drunk or on drug's as i was there at 3am! Really lady! I was in town for one night for a work function. We had to leave and drive home 2 1/2 hours home and left with the worst experience i have ever had. Called back in the morning and no response back as no-one can help as they say they are not in charge!!! Room was outdated and carpet was pulling up, stains on carpet and old amenities. The bed was so hard i already had a hard time sleeping from the bed. You can hear the people upstairs flushing toilets, using sink and in the shower. They were up at 3 am in the bathtub or shower is why the walls and ceiling we’re pouring water down. Run down
Stayed 1 night in Nov 2024