The property is a set of Victorian-looking buildings and bungalows, connected by outdoor pathways. While the place seemed like it could offer an interesting boutique-hotel experience. we found it really underwhelmed relative to the price point. The property is minimally modernized -- like the device-charging options are minimal, lighting in the rooms is dim, and the AC did not succeed in cooling the room. "Complimentary parking" is listed as an amenity, but the hotel has 25 parking spots and 50 guest rooms, so 1/2 of guests have to park elsewhere. Between having to park offsite, and the fact that you have to go up and down stairs to get between the buildings and up to your room, trudging luggage around is a slog. Some of the hotel staff were very nice and very helpful, but others acted like guests' requests and questions were burdensome. Altogether staying here was not a good experience! Other places we've stayed in Santa Barbara were happy to have us and much better equipped.