They are very welcoming here. From the moment you get there until you leave, you feel like family. They want to help you with whatever you need. The place is charming, like the village. The rooms are nice, but a bit warm because no A/C, only a tower fan. We made do. They have a swimming pool but water is chilly. They will give you a breakfast to go for early tours. They give you free bottles of water on arrival and there is a water machine near the reception for refills. It is a 7-10 minute walk to the main street, Caracoles, where most of the restaurants and action is.