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The Condado Plaza Hotel

4.0 star property

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Photo gallery for The Condado Plaza Hotel

2 outdoor pools, pool umbrellas, sun loungers
Aerial view
Suite, 1 King Bed, Oceanfront (Penthouse) | Premium bedding, down comforters, in-room safe, iron/ironing board
Coffee shop
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
  • Parking available
$383
$351 nightly
$383 total
Total with taxes and fees
Mar 24 - Mar 25

Explore the area

View in a map
999 Ashford Avenue, San Juan, 00907
  • Place, Condado Beach
    ‪1 min walk‬
  • Place, Parque La Ventana al Mar
    ‪10 min walk‬
  • Place, Casino del Mar at La Concha Resort
    ‪14 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub

Shower, eco-friendly toiletries, hair dryer, towels

Room, 1 King Bed, Accessible, Bathtub

  • City view
  • 277 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, down comforters, in-room safe, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

  • City view
  • 290 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, down comforters, in-room safe, iron/ironing board

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(35 reviews)
  • City view
  • 390 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Oceanfront

Room, 1 King Bed, Oceanfront | Premium bedding, down comforters, in-room safe, iron/ironing board

Room, 1 King Bed, Oceanfront

8.0 out of 10
Very good
(90 reviews)
  • Ocean view
  • 390 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Oceanfront (Penthouse)

Suite, 1 King Bed, Oceanfront (Penthouse) | Premium bedding, down comforters, in-room safe, iron/ironing board

Suite, 1 King Bed, Oceanfront (Penthouse)

7.0 out of 10
Good
(2 reviews)
  • Ocean view
  • 1194 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony

Premium bedding, down comforters, in-room safe, iron/ironing board

Junior Suite, 1 King Bed, Balcony

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Bay View

Premium bedding, down comforters, in-room safe, iron/ironing board

Room, 1 King Bed, Balcony, Bay View

  • Bay view
  • 277 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

Premium bedding, down comforters, in-room safe, iron/ironing board

Room, 1 King Bed, Accessible (Roll-in Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 277 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Jetted Tub

Premium bedding, down comforters, in-room safe, iron/ironing board

Junior Suite, 1 King Bed, Jetted Tub

  • City view
  • 690 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Oceanfront

Deluxe Suite, 1 King Bed, Oceanfront | Living area | 32-inch LCD TV with cable channels, TV, pay movies

Deluxe Suite, 1 King Bed, Oceanfront

  • City view
  • 1072 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, down comforters, in-room safe, iron/ironing board

Deluxe Room, 2 Queen Beds

7.4 out of 10
Good
(53 reviews)
  • City view
  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Oceanfront

Premium bedding, down comforters, in-room safe, iron/ironing board

Room, 2 Queen Beds, Oceanfront

7.4 out of 10
Good
(80 reviews)
  • Ocean view
  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony, Bay View

Room, 2 Queen Beds, Balcony, Bay View | Premium bedding, down comforters, in-room safe, iron/ironing board

Room, 2 Queen Beds, Balcony, Bay View

7.4 out of 10
Good
(3 reviews)
  • Bay view
  • 290 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 3 Bedrooms, Oceanfront (Penthouse)

Premium bedding, down comforters, in-room safe, iron/ironing board

Room, 3 Bedrooms, Oceanfront (Penthouse)

  • Ocean view
  • 3562 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

Bay View King Room with Balcony

  • Sleeps 2

Deluxe King Room

  • Sleeps 2

Deluxe Two Queen Room

  • Sleeps 4

Family Room

  • Sleeps 4

Oceanfront King Room with Balcony

  • Sleeps 2

Oceanfront Two Queen Room with Balcony

  • Sleeps 4

Standard King Room with Balcony

  • Sleeps 2

Standard Two Queen Room with Balcony

  • Sleeps 4

Junior King Suite with Jacuzzi

  • Sleeps 2

Oceanfront King Suite

  • Sleeps 2

Mobility Accessible King Room with Bathtub and Balcony

  • Sleeps 2

Mobility Accessible Two Queen Room with Roll in Shower and Balcony

  • Sleeps 4

Mobility Accessible Two Queen Room with Bathtub

  • Sleeps 4

Mobility Accessible King Room with Roll in Shower

  • Sleeps 2

Junior King Suite with Balcony

  • Sleeps 2

Oceanfront King Suite with Balcony

  • Sleeps 2

Similar properties

Beach nearby, beach towels, kayaking
Hilton Garden Inn San Juan Condado
  • Pool
  • Hot tub
  • Spa
  • Free WiFi
4.4 out of 5, Excellent, 1,378 reviews
$253 nightly
The price is $276
Mar 4 - Mar 5
Total with taxes and fees
Hilton Garden Inn San Juan Condado

About the neighborhood

San Juan

With a stay at The Condado Plaza Hotel, you'll be centrally located in San Juan, steps from Condado Beach and within a 10-minute walk of Parque La Ventana al Mar. .This beach resort is 0.5 mi (0.9 km) from Luis Muñoz Rivera Park and 0.6 mi (1 km) from Third Millennium Park.
View more Resorts in San JuanOpens in a new window

What's nearby

  • Condado Beach - 1 min walk - 0.1 miles
  • Parque La Ventana al Mar - 10 min walk - 0.6 miles
  • Luis Muñoz Rivera Park - 12 min walk - 0.7 miles
  • Casino del Mar at La Concha Resort - 14 min walk - 0.8 miles
  • Distrito T-Mobile - 18 min walk - 1.0 mile

Getting around

  • Hato Rey Station - 5 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 20 min drive

Restaurants

  • ‪Mojito’s - ‬11 min walk
  • ‪Revital Coffee - ‬8 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Fogo De Chao - ‬10 min walk
  • ‪Havana Bar & Grill - ‬4 min walk

About this property

The Condado Plaza Hotel

The Condado Plaza Hotel offers 281 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels and pay movies.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 281 guestrooms featuring refrigerators and LCD televisions. Your bed comes with down comforters and premium bedding. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Dip into one of the 2 outdoor pools or enjoy other recreational amenities including a waterslide and a 24-hour fitness center. Additional amenities at this resort include concierge services, babysitting (surcharge), and gift shops/newsstands.
Grab a bite to eat at one of the resort's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Full breakfasts are available daily from 6 AM to 11:00 AM for a fee.
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in San Juan? This resort has 6449 square feet (599 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6 AM and 11:00 AM.
The Condado Plaza Hotel has 2 restaurants on site.
Starbucks - This coffee shop serves light fare only. Open daily.
Aqua Bar - This bar is located by the pool. Guests can enjoy drinks at the bar. Open select days.

Property amenities

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 25.65 per night; includes in/out privileges)
  • Valet parking on site (USD 31.22 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 7 to 25 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Aqua Bar
  • Starbucks

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Billiards/pool table
  • Children's pool
  • Kayaking
  • Playground
  • Shopping
  • Snorkeling
  • Water sports equipment
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 6,449 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1963
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 60.00
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 38.15 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • WiFi access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 7 to 25 per person
  • Self parking fee: USD 25.65 per night (in/out privileges)
  • Valet parking fee: USD 31.22 per night
  • Early check-in fee: USD 60.00 (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Condado
Condado Hilton
Condado Hilton Plaza
Condado Plaza
Condado Plaza Hilton
Condado Plaza Hilton Hotel
Condado Plaza Hilton Hotel San Juan
Condado Plaza Hilton San Juan
Plaza Condado Hilton
Plaza Hilton Condado
Condado Plaza Hotel San Juan
Conrad San Juan Condado Plaza Hotel San Juan
San Juan Conrad
Condado Plaza Hilton Resort San Juan
Condado Plaza Hilton Resort
The Condado Plaza Hilton
The Condado Plaza Hotel Resort
The Condado Plaza Hotel San Juan
The Condado Plaza Hotel Resort San Juan

The Condado Plaza Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 960 out of 2068 reviews
Rating 8 - Good. 422 out of 2068 reviews
Rating 6 - Okay. 370 out of 2068 reviews
Rating 4 - Poor. 147 out of 2068 reviews
Rating 2 - Terrible. 169 out of 2068 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Brian

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless!! We had a great time. Front desk was very helpful and definitely would be coming back in the future
Stayed 4 nights in Jan 2026

2/10 Terrible

Josefina

Disliked: Cleanliness, amenities, property conditions & facilities
Very disappointed in the way this hotel is being advertised!!! Room was dated and dirty!!!! Plus the information given when booking is totally different on site!!!! Would never stay or recommend this hotel to anyone!!!
Stayed 1 night in Jan 2026

4/10 Poor

Deirdre

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The hotel was clean however the lounge chairs were shredded, the elevators were broken, the face of the building was cracked and the door to the balcony wouldn’t unlock. They charge you an additional $45/day for amenities which I did not know about. I guess this was for using the beach/pool. The view was beautiful but this property is in desperate need of repair.
Stayed 3 nights in Dec 2025

8/10 Good

Nichole

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean only bad thing was one working elevator
Stayed 2 nights in Dec 2025

8/10 Good

Erica

Stayed 4 nights in Dec 2025

10/10 Excellent

Danica

Liked: Cleanliness, amenities, property conditions & facilities
The location and staff were amazing!
Stayed 2 nights in Nov 2025

10/10 Excellent

Janismel

Stayed 1 night in Nov 2025

10/10 Excellent

Jasyah

Stayed 4 nights in Nov 2025

8/10 Good

Deshaun

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Pool was enjoyable, swim up bar fun
Stayed 3 nights in Nov 2025

6/10 Okay

Ivyonna

Disliked: Cleanliness
Stayed 3 nights in Nov 2025

10/10 Excellent

Mariama

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes, amazing, clean, and spacious
Stayed 5 nights in Nov 2025

10/10 Excellent

Jonathan

Stayed 3 nights in Nov 2025

6/10 Okay

Eric

Stayed 4 nights in Oct 2025

6/10 Okay

Leandra

Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The whole hotel needs to be remodeled
Stayed 4 nights in Nov 2025

10/10 Excellent

HILDA

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff and awssome room
Stayed 6 nights in Nov 2025

10/10 Excellent

Alanis

Staff was amazing and very convienimety
Stayed 3 nights in Nov 2025

10/10 Excellent

Jennifer

Stayed 3 nights in Sep 2025

10/10 Excellent

Ivo

Traveled with family
Liked: Cleanliness, amenities
The staff was very corteous
Stayed 5 nights in Oct 2025

8/10 Good

Elaine, Bronx

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Very clean and amenities great. The only comment or complaint is the fridge, food prep and closet is in the same room as the bathroom and shower. Its got to be a cofe vilation. Anything hanging in the closet will be damp from the shower. And the fridge food area...gross.
Stayed 5 nights in Nov 2025

8/10 Good

Jovana

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing. The rooms were clean. There was a situation with my room and it was handled immediately. The only thing I didn’t like was the Hilton is connected and you can use their restaurants, gym, and their pool. The breakfast at the Hilton was not pleasant and this afternoon there was rude. The Condado Plaza is a wonderful hotel amazing all around. I would definitely be back
Stayed 4 nights in Nov 2025

6/10 Okay

Madison

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Elevators were broken had to climb up 4 flights more then half the trip , rooms had stains on sheets, vents made noises
Stayed 3 nights in Nov 2025

10/10 Excellent

Stacy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I loved my stay will stay again
Stayed 2 nights in Nov 2025

2/10 Terrible

shalena nacole

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
For starters there is no microwave and the fridge is in the bathroom! When i got to the hotel to check in i had to pay extra money for security deposit and resort fees and another deposit! I was told Expedia cannot guarantee a specific room so even though I paid extra for a specific ocean view room, Expedia has no control over what room we will actually get when we check in. The first room I checked in was dirty the floor was so slippery and the bed was wet! We got placed in room #2 there was no light in the room just in the hallway by the door.. and there were ants bad ants and in the bathroom was the biggest roach looking bug i have ever seen in my life!!! I asked to be moved to the connected hotel across the walkway they avoided my request and moved me to another room. Room #3 the shower leaked and the faucet was broke it got water all over the counter. This hotel needs a serious renovation. The poor staff do their best to accommodate you but it’s the actual business that needs help. The staff is so nice and understanding and honestly the issues i had were out of their hands. I would never recommend this hotel to anyone until they remodel it.
Stayed 3 nights in Nov 2025

10/10 Excellent

COLLEEN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly centralized
Stayed 3 nights in Nov 2025

10/10 Excellent

Melissa, Newark

Stayed 2 nights in Nov 2025