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Condado Palm Inn San Juan, Tapestry Collection by Hilton

3.0 star property

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Photo gallery for Condado Palm Inn San Juan, Tapestry Collection by Hilton

Beach nearby, white sand, sun loungers, beach umbrellas
Suite, 1 Bedroom | Premium bedding, in-room safe, desk, laptop workspace
Suite, 1 Bedroom | Beach/ocean view
Point of interest
Outdoor pool, sun loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
$301
$276 nightly
$301 total
Total with taxes and fees
Feb 1 - Feb 2

Explore the area

View in a map
55 Condado Avenue, San Juan, 00908
  • Place, Casino del Mar at La Concha Resort
    ‪2 min walk‬
  • Place, Parque La Ventana al Mar
    ‪5 min walk‬
  • Place, Condado Beach
    ‪18 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed, Tower

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Tower

8.6 out of 10
Excellent
(21 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Ocean View

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Ocean view

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed
  • Ocean view

View all photos for Suite, 1 King Bed (Penthouse)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Penthouse)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed
  • Ocean view

View all photos for Room, 2 Queen Beds, Tower

Room, 2 Queen Beds, Tower | Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Tower

8.2 out of 10
Very good
(24 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Tower

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Tower

8.4 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Ocean View

View from room

Room, 2 Queen Beds, Ocean View

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Ocean view

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, City View

  • Sleeps 4
  • 1 King Bed
  • City view

Similar properties

Beach nearby, beach towels, kayaking
Hilton Garden Inn San Juan Condado
  • Pool
  • Hot tub
  • Spa
  • Free WiFi
4.4 out of 5, Excellent, 1,327 reviews
$248 nightly
The price is $271
Feb 1 - Feb 2
Total with taxes and fees
Hilton Garden Inn San Juan Condado

About the neighborhood

San Juan

With a stay at Condado Palm Inn San Juan, Tapestry Collection by Hilton, you'll be centrally located in San Juan, a 5-minute walk from Parque La Ventana al Mar and 11 minutes by foot from Plaza del Mercado. .This hotel is 0.8 mi (1.3 km) from Condado Beach and 1.1 mi (1.8 km) from Museo de Arte de Puerto Rico.

What's nearby

  • Casino del Mar at La Concha Resort - 2 min walk - 0.2 miles
  • Atlantic Beach - 2 min walk - 0.2 miles
  • Parque La Ventana al Mar - 5 min walk - 0.3 miles
  • Plaza del Mercado - 8 min walk - 0.5 miles
  • Condado Beach - 18 min walk - 1.0 mile

Getting around

  • Domenech Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 26 min drive

Restaurants

  • ‪Tayzan Chinese & Japanese Cuisine - ‬1 min walk
  • ‪Ropa Vieja - ‬1 min walk
  • ‪Red Coral Lounge - ‬2 min walk
  • ‪Cocina Abierta - ‬3 min walk
  • ‪Orozco's - ‬2 min walk

About this property

Condado Palm Inn San Juan, Tapestry Collection by Hilton

Hotel with an outdoor pool, 5-minute walk to Parque La Ventana al Mar
Condado Palm Inn San Juan, Tapestry Collection by Hilton offers 151 accommodations with safes and complimentary bottled water. Beds feature premium bedding. 37-inch LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 151 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including an outdoor pool, a hot tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Satisfy your appetite with Cuban cuisine at Ropa Vieja, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in San Juan? This hotel has 388 square feet (36 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Ropa Vieja - This restaurant specializes in Cuban cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Chocobar Cortes - This coffee shop serves breakfast, brunch, and lunch. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 30.11 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 24.56 for adults and USD 24.56 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Chocobar Cortes
  • Ropa Vieja

Things to do

  • 24-hour gym
  • 24-hour pool access
  • Free bicycle rentals
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 388 square feet of conference space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Pool loungers

Accessibility

  • Elevator

More

  • 18 floors
  • 2 buildings
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable/satellite channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 14 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 49.05 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 24.56 for adults and USD 24.56 for children
  • Self parking fee: USD 30.11 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

24-hour pool access
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Condado Palm
Best Western Condado Palm Inn
Best Western Plus Condado
Best Western Plus Condado Palm
Best Western Plus Condado Palm Inn
Best Western Plus Condado Palm Inn San Juan
Best Western Plus Condado Palm San Juan
Condado Palm Best Western
Condado Palm Inn
Best Western Plus Condado Palm Inn Suites

Condado Palm Inn San Juan, Tapestry Collection by Hilton Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 432 out of 776 reviews
Rating 8 - Good. 183 out of 776 reviews
Rating 6 - Okay. 89 out of 776 reviews
Rating 4 - Poor. 39 out of 776 reviews
Rating 2 - Terrible. 33 out of 776 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

juan a

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms. Friendly staff. Nothing above and beyond but would definitely stay there again
Condado beach zoom in. From our room
View from our room
Stayed 1 night in Oct 2025

8/10 Good

Melinda

Stayed 2 nights in Oct 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff!!
Stayed 1 night in Oct 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
My only complaint is the shower. There is no door. The water goes all over the floor.
Stayed 1 night in Oct 2025

10/10 Excellent

Zach

Stayed 1 night in Oct 2025

8/10 Good

Toyer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was there for a medical visit so it worked out well For what I needed. I will recommend
Stayed 2 nights in Oct 2025

2/10 Terrible

jose

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Derick

Liked: Cleanliness, amenities
Loved the property
Stayed 3 nights in Sep 2025

10/10 Excellent

Cierra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this hotel a couple of times. The room is always clean and the employees are extremely nice. Everything you need is right outside, Everything is walking distance, restaurants and the beach ⛱️. Worth every penny when we go.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Maria, Orlando

Liked: Cleanliness
Stayed 3 nights in Oct 2025

10/10 Excellent

Cristina

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view is nice, but I was expecting more of a beach experience and sounds of waves given the photographs when I booked. There was a lot of traffic noise and people at all times of night. There are many places one can walk to, which is convenient. Uber was very accessible also. The staff was amazing, very friendly and helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely penthouse with a stunning view.
Stayed 1 night in Oct 2025

10/10 Excellent

Loushon

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and staff friendly
Stayed 7 nights in Oct 2025

10/10 Excellent

Carlos F

Stayed 3 nights in Oct 2025

10/10 Excellent

Alexandra, New York

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Location is perfect right in the heart of Condado, The room very spacious and comfy beds and pillows, the view from our room was the Beach!!!!!
Stayed 3 nights in Oct 2025

2/10 Terrible

jeffrey

Disliked: Cleanliness, staff & service, property conditions & facilities
The tv was missing channels the dryer was broke only one ice machine on the first floor the workers were incompetent too busy talking other personal cellphones lied about room having a balcony stained curtains hotel had rust and chipped paint on the outside just a terrible stay
Stayed 6 nights in Sep 2025

6/10 Okay

Shanita

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2025

10/10 Excellent

Brandon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 4 nights in Oct 2025

4/10 Poor

Ronnine

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The ocean view was good. The hotel is substandard, especially for the price point. It has Hilton attached to its name so I expected more. The hotel is outdated and it was not the cleanest. There was mold in the shower and hallway ceilings. It gave more of a motel vibe. Genesis, the service manager was GREAT! She tried to accommodate us to the best of her ability, but there wasn't much she could do. We didn't receive our reward points that were promised as of yet-it's supposed to have taken 72 hours and that time has passed.
Stayed 4 nights in Oct 2025

10/10 Excellent

Jose, Staten island

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, ocean view
Stayed 2 nights in Sep 2025

10/10 Excellent

Andrei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was awesome and staff was more than friendly
Stayed 3 nights in Aug 2025

10/10 Excellent

Leonides

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean nice views nice amenities great staff. Location was central to everything. You can take a public transportation to San Juan within 20 minutes for free. Again public transportation for free to send Juan old city.
Stayed 3 nights in Oct 2025

10/10 Excellent

Ginell

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved staying here. While there were small things you were there that I really think could’ve taken the experience in the next level, the overall experience was excellent. If I went back to PR soon, I would consider staying here again. You have the ability to get an assigned chair at the beach within walking distance for free. They have bike rentals many things are walkable around the property. I never waited more than five minutes for an Uber. Even at night, the area felt safe. There are two Walgreens type stores right nearby for anything you need. The pool area was nice, but the hot tub was so hot! There was no hand soap in the room. I don’t know if they don’t offer it or our room just got shorted, but I found that odd. The sliding door to get on the balcony needed some repairs it seemed, but that didn’t impact our stay The front desk staff could not have been more excellent! They added to my positive experience
Stayed 1 night in Aug 2025

4/10 Poor

Ralph

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The baseboard in the room was hanging off the wall and I couldn’t believe the housekeeping department just left it like that after I reported it. One day beds not made. Another day no towels and no bathroom paper. All I reported and took some pictures to show the front desk. The pool had lots of sand and they said that they clean it but all they did was put shock in it. Would never stay there again.
Stayed 7 nights in Sep 2025