Condado Palm Inn San Juan, Tapestry Collection by Hilton

3.0 star property

Choose dates to view prices

Photo gallery for Condado Palm Inn San Juan, Tapestry Collection by Hilton

Beach nearby, white sand, sun loungers, beach umbrellas
Point of interest
Breakfast, lunch, dinner served; Cuban cuisine
Point of interest
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Parking available

Explore the area

Map
55 Condado Avenue, San Juan, 00908
  • Casino del Mar at La Concha Resort
    ‪4 min walk‬
  • Condado Beach
    ‪16 min walk‬
  • Pan American Pier
    ‪5 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪26 min drive‬

Room options

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, City View

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Tower

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Tower

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed (Penthouse)

  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Ocean View

  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Tower

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Tower

  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

San Juan

With a stay at Condado Palm Inn San Juan, Tapestry Collection by Hilton, you'll be centrally located in San Juan, a 5-minute walk from Parque La Ventana al Mar and 11 minutes by foot from Plaza del Mercado. .This hotel is 0.8 mi (1.3 km) from Condado Beach and 1.1 mi (1.8 km) from Museo de Arte de Puerto Rico.

What's nearby

  • Casino del Mar at La Concha Resort - 4 min walk - 0.2 miles
  • Plaza del Mercado - 11 min walk - 0.6 miles
  • Condado Beach - 16 min walk - 0.9 miles
  • Museo de Arte de Puerto Rico - 17 min walk - 0.9 miles
  • Pan American Pier - 5 min drive - 2.3 miles

Getting around

  • Domenech Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 26 min drive

Restaurants

  • ‪Chocobar Cortés - ‬1 min walk
  • ‪Tayzan Chinese & Japanese Cuisine - ‬1 min walk
  • ‪Oasis Tapas & Lounge - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Christianson - ‬2 min walk

About this property

Condado Palm Inn San Juan, Tapestry Collection by Hilton

Hotel with a 24-hour fitness center, a quick walk to Parque La Ventana al Mar
Condado Palm Inn San Juan, Tapestry Collection by Hilton offers 151 accommodations with iPod docking stations and safes. Beds feature premium bedding. 37-inch LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 151 guestrooms featuring refrigerators and LCD televisions. Satellite programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including an outdoor pool, a hot tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Satisfy your appetite with Cuban cuisine at Ropa Vieja, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in San Juan? This hotel has 388 square feet (36 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Ropa Vieja - This restaurant specializes in Cuban cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Chocobar Cortes - This coffee shop serves breakfast, brunch, and lunch. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 27.88 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 22.42 for adults and USD 10.47 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Chocobar Cortes
  • Ropa Vieja

Things to do

  • 24-hour gym
  • 24-hour pool access
  • Free bicycle rentals
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 388 square feet of conference space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Pool loungers

Accessibility

  • Elevator

More

  • 18 floors
  • 2 buildings
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable/satellite channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 14 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 49.05 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 22.42 for adults and USD 10.47 for children
  • Self parking fee: USD 27.88 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

24-hour pool access
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Condado Palm
Best Western Condado Palm Inn
Best Western Plus Condado
Best Western Plus Condado Palm
Best Western Plus Condado Palm Inn
Best Western Plus Condado Palm Inn San Juan
Best Western Plus Condado Palm San Juan
Condado Palm Best Western
Condado Palm Inn
Best Western Plus Condado Palm Inn Suites

Condado Palm Inn San Juan, Tapestry Collection by Hilton Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 182 out of 343 reviews
Rating 8 - Good. 80 out of 343 reviews
Rating 6 - Okay. 46 out of 343 reviews
Rating 4 - Poor. 20 out of 343 reviews
Rating 2 - Terrible. 15 out of 343 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Alana

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Jackson Olive

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Building seems very old. The frames of doors and shelves in the rooms were barely attached even the shampoo bottle attached to the wall in the bathroom just unstuck itself and just exposed holes in the wall. We just let these things go as we were vacationing. Front desk lady wasn’t rude outeight but was not at all customer friendly and seemed to just hate being there herself.
Stayed 3 nights in Dec 2024

10/10 Excellent

Talisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

SHELBY

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a well maintained hotel, rooms and amenities are nice and modern. Staff very kind and professional. Great location for the beach and conveniently in front of Walgreens.
Stayed 2 nights in Dec 2024

4/10 Poor

Perry

Traveled with partner
Disliked: Cleanliness, staff & service
The room was not clean as it should be. No attention to detail. No service at this location at all. No one to help load and unload your belongings (bell hop). No cleaning. Lucky to just get the trash taken out and fresh towels. Staff seems to be bothered by the guest. Not a good feeling. Will not revisit.
Stayed 4 nights in Nov 2024

8/10 Good

Virgil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Nov 2024

8/10 Good

emoni

Liked: Cleanliness, staff & service, property conditions & facilities
Great visit!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
This property is excellent: clean, safe, and close to restaurants, stores, and many beautiful places. Highly recommended!
Stayed 1 night in Nov 2024

10/10 Excellent

Ruth

Traveled with family
Liked: Cleanliness, staff & service, amenities
Location was perfect and the staff was very pleasant. The bathroom has a barn door and although is very presentable it should not be for the bathroom because you can't secure it properly.
Stayed 3 nights in Nov 2024

10/10 Excellent

keshia smith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and room was beautiful
Stayed 1 night in Nov 2024

10/10 Excellent

Vincent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service. Friendly and helpful. Clean. Affordably priced for what get. The Chocobar Cortes in there has great food and coffee. Would definitely stay here again.
Stayed 6 nights in Nov 2024

10/10 Excellent

Dora

Liked: Cleanliness, staff & service, property conditions & facilities
I really love this place!!!!I felt so safe staying over here.
Stayed 3 nights in Nov 2024

10/10 Excellent

Lahkia

Great time
Stayed 3 nights in Aug 2024

10/10 Excellent

Enrique

Stayed 4 nights in Nov 2024

8/10 Good

Randy

Liked: Cleanliness, staff & service
Beautiful view!! Staff was amazing from when k first got their to when i dropped off my key! Only issue i had was the last day when my family and i were leaving. We were on the 11th floor and the elevator got stuck. The alert button worked but the communication button did not. Sitting in an elevator 7 floors high with a 8yr old who thinks they are going to "not make it" for 25mins ALMOST...not quite ruined the experience. But overall great place to stay. Just get that communication button working guys!
Stayed 6 nights in Nov 2024

8/10 Good

shannon

Liked: Cleanliness
Very helpful receptionist! We enjoyed our stay and the pool & jacuzzi was very relaxing
Stayed 4 nights in Jul 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location location location
Great spot, ideal for beach, restaurants and bars - easy access in to Old San Juan
Stayed 3 nights in Nov 2024

10/10 Excellent

Melissa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about this property!
Stayed 1 night in Nov 2024

8/10 Good

Jacques Andre

Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2024

10/10 Excellent

Dia N.

Liked: Cleanliness, staff & service, property conditions & facilities
This place is super convenient and a block from the beach. It’s across from Walgreens which is a plus. They have food, a bar and lots of space to work from a laptop or have meetings. At the beach, they have staff that will set you up with chairs and umbrellas.
Stayed 3 nights in Nov 2024

8/10 Good

CESAR, Grand Prairie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax
Stayed 2 nights in Nov 2024

10/10 Excellent

Keith

Stayed 3 nights in Oct 2024

10/10 Excellent

Allington

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it!!
Stayed 1 night in Oct 2024

8/10 Good

Rosa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location was perfect.
Stayed 1 night in Nov 2024

10/10 Excellent

Manuel, Sloatsburg

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
….
Stayed 2 nights in Nov 2024