Whenever we arrived at this property it was a hassle, we had to wait for someone to open the gate. Just to get into the place. It was late, around 3am. It was closer to 4 before we were actually let into the place. As soon as we opened the doors to the place, we were smacked in the face with a strong odor, we had to go and get a can of Lysol in hopes it would help with the strong odor. The kitchen was so nasty with dirty sponges, rags, and dishes left in the drying rack. The dishes that were put away, were left with food residue, and we had to hand wash all dishes before using them. The counters were sticky. The fridge door doesn’t stay shut unless you hold it shut for a minute. When showering the water is either scolding hot or super cold. My three year old was burned twice while taking a shower, the temperature changes in seconds. The beds looked and smelled like they were not changed. The pillow cases were yellow. At 4am, we had to change the sheets to the beds, it was the last thing we wanted to do. The futon in the living room was broken. The sliding back door does not lock properly. The key fob to enter the pool area is broken. The washing machine was broken and the door did not shut, we were unable to wash clothes. And the host is trying to charge us 500 dollars for “breaking” a washing machine that we were never able to use. And also, saying we left the place “trashed” whenever we actually left the place in a better state than we showed up in.
