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Best Western Capistrano Inn

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Capistrano Inn

Exterior
Combined shower/tub, free toiletries, hair dryer, towels
Outdoor pool, open 8:00 AM to 9:00 PM, sun loungers
Desk, iron/ironing board, free WiFi, bed sheets
Free daily full breakfast

Reviews

7.4 out of 10

Good

Popular amenities

  • Hot Tub
  • Pool
  • Parking available
  • Pet friendly
  • Laundry
  • Breakfast included

Explore the area

Map
27174 Ortega Hwy, San Juan Capistrano, CA, 92675
  • Mission San Juan Capistrano
    10 min walk
  • Wendi's Donuts
    6 min walk
  • San Juan Capistrano Depot
    11 min walk
  • Orange County, CA (SNA-John Wayne)
    25 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub (Pet Friendly)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible, Bathtub (Pet Friendly)

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub (Pet Friendly)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Accessible, Bathtub (Pet Friendly)

  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Balcony

Deluxe Room, 1 King Bed, Non Smoking, Balcony | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 1 King Bed, Non Smoking, Balcony

  • 249 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Balcony

Deluxe Room, 2 Queen Beds, Non Smoking, Balcony | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 2 Queen Beds, Non Smoking, Balcony

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Balcony

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Non Smoking, Balcony

  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Pet Friendly)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Pet Friendly)

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Balcony (Pet Friendly)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Balcony (Pet Friendly)

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

San Juan Capistrano

When you stay at Best Western Capistrano Inn in San Juan Capistrano, you'll be near the beach, within a 5-minute drive of Mission San Juan Capistrano and The Coach House. .This hotel is 4.6 mi (7.5 km) from Dana Point Harbor and 4.7 mi (7.5 km) from Doheny State Beach.

What's nearby

  • Mission San Juan Capistrano - 10 min walk
  • Los Rios Historic District - 3 min drive
  • The Coach House - 3 min drive
  • Dana Point Harbor - 7 min drive
  • Doheny State Beach - 13 min drive

Getting around

  • San Juan Capistrano Depot - 11 min walk
  • John Wayne Airport (SNA) - 25 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Chick-fil-A - ‬10 min walk
  • ‪Bad to the Bone BBQ - ‬8 min walk
  • ‪Del Taco - ‬7 min walk
  • ‪Taco Bell - ‬7 min walk

About this property

Best Western Capistrano Inn

Hotel with free breakfast, a quick walk to Mission San Juan Capistrano
Best Western Capistrano Inn offers 108 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 108 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Don't miss out on recreational opportunities including an outdoor pool and a spa tub. This hotel also features complimentary wireless internet access and gift shops/newsstands.
Grab a bite from the snack bar/deli serving guests of Best Western Capistrano Inn. A complimentary full breakfast is served daily.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Guests are offered a complimentary full breakfast each morning.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 10 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Outdoor pool
  • Spa tub

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from March 20 2024 to November 30 2024 (completion date subject to change). The following areas are affected:
  • Laundry facilities
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 9:00 PM

Property is also known as

Best Western Capistrano
Best Western Capistrano Inn
Capistrano Inn
Capistrano Inn Best Western
Best Western Capistrano Hotel San Juan Capistrano
Best Western San Juan Capistrano
San Juan Capistrano Best Western
Capistrano Juan Capistrano
Best Western Capistrano Inn Hotel
Best Western Capistrano Inn San Juan Capistrano
Best Western Capistrano Inn Hotel San Juan Capistrano

Best Western Capistrano Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 367 out of 1003 reviews" "
Rating 8 - Good. 250 out of 1003 reviews" "
Rating 6 - Okay. 189 out of 1003 reviews" "
Rating 4 - Poor. 102 out of 1003 reviews" "
Rating 2 - Terrible. 95 out of 1003 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
I have stayed there 3 times at the hotel and I was very comfortable with a very nice tranquility. Thank you.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jacob

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the old town area of San Juan Capistrano. We ate at heritage bbq which I highly recommend and then started walking around the area. We were enjoying ourselves so much we decided to make a weekend out of it and it worked out great. Highly recommend
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Lisa

Stayed 2 nights in Aug 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Gayl

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property, location and superb breakfast!
Stayed 5 nights in Sep 2024

10/10 Excellent

Jason

Stayed 1 night in Aug 2024

10/10 Excellent

Alex

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Sep 2024

6/10 Okay

Dustin

Traveled with family
Liked: Staff & service
Good for the night
The Hotel entrance was very vague. No clear entrance markings. Grounds were clean and Hotel staff were very nice and accommodating. Hotel is older and not very sound proof. The room door had no weatherstripping you could see day light around it, and you can hear doors slamming and people walking above you. Hotel looks like they are in the process of renovating it.
Stayed 1 night in Sep 2024

10/10 Excellent

Beth

Stayed 4 nights in Aug 2024

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most amazing comfortable king bed. The location isn't the easiest to get to, you really have to watch because you can easily miss the turn. It is an older hotel and needs updating but it was clean, comfortable, and affordable. The breakfast buffet was very nice, the room is large and there were many choices, something for everyone and you can dine in or they even have take out containers. Overall a very quiet hotel.
Stayed 3 nights in Sep 2024

8/10 Good

James

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Large room but easy to miss the narrow entrance of hotel
Stayed 1 night in Sep 2024

4/10 Poor

Amber N

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, property conditions & facilities
We are used to a certain standard when staying at hotels and this one didnt cut it. We were in town for a wedding and stayed one night which was more than enough. We prefer other properties and regret not staying at the brand we usually stay. I also didn't appreciate housekeeping walking in on my naked husband. Thank goodness I was near the door to block her from fully entering. No knock, just walked in. Unexceptable!
Stayed 1 night in Aug 2024

6/10 Okay

Juan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Had to pay for parking and a deposit even though I payed with a card. Ac wasn’t the best and smelled musty
Stayed 1 night in Aug 2024

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Kimberly

Business traveler
Liked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Reyes

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Dont get what you paid for.
Traveling with my 2 Teen Daughters. Carpets appeared as if they hadnt been changed in 8-10 years. The smoke odor in our Non-smoking room, was a lot to take. The staff, was friendly and serviceable, but the rooms could certainly use some modernized attention. Usually a Fan of Best Western, but not this one.
Stayed 1 night in Sep 2024

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Austin

Traveled with group
Liked: Cleanliness
Decent place that was clean and walking distance from most things.
Stayed 2 nights in Aug 2024

10/10 Excellent

John

Stayed 1 night in Aug 2024

2/10 Terrible

Stanton

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Louisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Jeanne

Traveled with group
Disliked: Amenities
This property was so disgusting. Walkways were dirty and reeked of dog urine. There was not a safe dog friendly area for my pet.
Stayed 2 nights in Aug 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Uncomfy bed but staff is great
Staff is great. Bed was extremely uncomfortable and my toilet was running all night.
Stayed 1 night in Aug 2024