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Exceptional!
5.0 of 5 guest rating
Room type Options Nightly price Book
Premium Room, 1 King Bed, Business Lounge Access
Room with view
420 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Premium Room, 1 King Bed, Business Lounge Access
Room with view
427 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Classic Room
Room with view
323 square feet
1 Twin Bed
(Extra beds available: Crib)
Room sleeps 1 guest
Select dates to see price
Premium Room
Room with view
420 square feet
1 Twin Bed
(Extra beds available: Crib)
Room sleeps 1 guest
Select dates to see price
Suite, 1 Bedroom, Business Lounge Access, Pool View
Room with view
840 square feet
1 Twin Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Premium Room, 2 Double Beds, Business Lounge Access
Room with view
420 square feet
2 Double Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 3 children)
Select dates to see price
Suite, 1 Bedroom, Business Lounge Access
Room with view
840 square feet
1 Twin Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Premium Room, 1 King Bed, Business Lounge Access (Top Floor)
Room with view
420 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Premium Room, 1 King Bed, Balcony (Club Lounge Access)
Room with view
420 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Classic Room, 2 Double Beds, Pool View
323 square feet
2 Double Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 3 children)
Select dates to see price
Premium Room, 1 King Bed, Business Lounge Access, Pool View
Room with view
420 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Suite, 1 Bedroom, Business Lounge Access (Top Floor)
Room with view
840 square feet
1 Twin Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Classic Room, 1 King Bed, Pool View
Room with view
323 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Classic Room, 1 King Bed
Room with view
323 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Classic Room, 2 Double Beds
Room with view
323 square feet
2 Double Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 3 children)
Select dates to see price

Get an overview of this hotel
Luxury San Rafael hotel connected to a shopping center, a quick walk to Multiplaza Mall Escazu

Popular property highlights

Free WiFi
24-hour business center
Laundry facilities
Smoke-free property
Babysitting or childcare (surcharge)

With a stay at InterContinental Costa Rica at Multiplaza Mall, an IHG Hotel in San Rafael, you'll be connected to a shopping center, just a 5-minute walk from Multiplaza Mall Escazu and a 2-minute drive from Hospital Cima San José. This family-friendly hotel is 1.2 mi (1.9 km) from Avenida Escazú Shopping Center and 3.6 mi (5.7 km) from Business Center Forum 1.

Make yourself at home in one of the 372 air-conditioned rooms featuring iPod docking stations and LED televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a health club, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Enjoy Italian cuisine at Pimento, one of the hotel's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.

Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in San Rafael? This hotel has 31215 square feet (2900 square meters) of space consisting of a conference center and 21 meeting rooms. Self parking (subject to charges) is available onsite.

Languages Spoken

  • English

Show all languages

Real InterContinental Costa Rica at Multiplaza Mall

Prospero Fernandez Higway, San Rafael, San Jose 1000

Hotel Amenities

Hotel Amenities

InterContinental Costa Rica at Multiplaza Mall, an IHG Hotel features a full-service spa, 3 outdoor swimming pools, a health club, and a spa tub. Dining is available at one of the hotel's 4 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

This 5-star property offers access to a 24-hour business center and 21 meeting rooms. Event facilities measuring 31215 square feet (2900 square meters) include a conference center. This luxury hotel also offers a children's pool, a sauna, and a terrace. Onsite parking is available (surcharge). A total renovation of this property was completed in March 2020.

InterContinental Costa Rica at Multiplaza Mall, an IHG Hotel is a smoke-free property.

  • Number of outdoor pools - 3
  • Number of hot tubs - 1
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Covered parking
  • Turkish bath/Hammam
  • Uncovered parking
  • Porter/bellhop
  • Secured parking
  • Express check-out
  • Uncovered parking
  • Secured parking
  • Dry cleaning/laundry service
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Computer station
  • Conference space size (meters) - 2900
  • Number of meeting rooms - 21
  • Terrace
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Conference center
  • Snack bar/deli
  • Pool umbrellas
  • Total number of rooms - 372
  • No accessible shuttle
  • Internet access - wireless
  • Number of floors - 8
  • Number of buildings/towers - 2
  • Number of accessible parking spaces 20
  • Couples/private dining
  • Private picnics
  • Shopping mall on site
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Full-service spa
  • Internet access in public areas - surcharge
  • Internet access in public areas - high speed
  • Conference space
  • Spa treatment room(s)
  • Tours/ticket assistance
  • Year Built - 1994
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Health club
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Children's pool
  • Safe-deposit box at front desk
  • Proposal/romance packages available
  • Breakfast available (surcharge)
  • Number of restaurants - 4
  • 24-hour business center
  • Conference space size (feet) - 31215
  • Ballroom
  • Banquet hall
  • Reception hall
  • Laundry facilities
  • Television in common areas
  • Wedding services
  • Garden
  • Multilingual staff

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access , Internet access (surcharge)

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed , Internet access in public areas - surcharge

Languages Spoken

  • English
  • French
  • Spanish

Parking

Self parking (surcharge) , Valet parking (surcharge)

Room Amenities

InterContinental Costa Rica at Multiplaza Mall, an IHG Hotel offers 372 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 49-inch LED televisions come with premium cable channels. Guests can make use of the in-room espresso makers and minibars. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This San Rafael hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Minibar
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Espresso maker
  • Desk
  • Premium bedding
  • High-speed internet access
  • Soundproofed rooms
  • Premium TV channels
  • Wireless internet access
  • Blackout drapes/curtains
  • Internet access (surcharge)
  • In-room massage available
  • Slippers
  • In-room safe (laptop compatible)
  • Cable TV service
  • Free WiFi
  • Down comforter
  • Egyptian-cotton sheets
  • Pillowtop mattress
  • Pillow menu
  • TV size: 49
  • TV size measurement: inch
  • MP3 docking station
  • iPod docking station
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • LED TV
  • Towels provided
  • Number of bathrooms - 1
  • Number of beds 1
  • Housekeeping on request
  • Champagne service
  • Soap
  • Shampoo
  • Toilet paper
  • Electrical adapters/chargers
  • Braille signage
  • Closed captioned TV
  • Visual fire alarm
  • Wardrobe or closet
  • Toothbrush and toothpaste available on request
  • Desk chair
  • Area rug/s in room

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.

Pimento - Overlooking the pool and garden, this theme restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Factory - Overlooking the pool and garden, this steakhouse serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.

Nau Sushi Lounge - This restaurant specializes in sushi and serves lunch and dinner. Open daily.

The Market - Overlooking the pool and garden, this bistro specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Zambra - Onsite lobby lounge. Open daily.

Room service (during limited hours) is available.

Nearby Things to Do

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, a spa tub, and a sauna.

Guests under 18 years old are not allowed in the health club or fitness facility.

Spa Services

The onsite spa has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 14 years old are not allowed in the spa.

  • Number of treatment rooms 11
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Steam room in spa
  • Minimum age to access spa is 14
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Service animals are allowed

Service animals are exempt from fees/restrictions

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Guest accommodation is not sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Staff temperature checks are not conducted regularly

Temperature checks are available to guests

Masks are not compulsory at the property

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Security system

Mobile key entry is not available

Protective clothing is not available to guests

Food service has not been amended for enhanced safety

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Children stay free - maximum age 12

Social distancing measures are not in place

Contactless check-in is not available

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

LGBTQ friendly

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Children stay free

Individually-wrapped food options are not available

Number of children who can stay free - 2

Debit cards

No gap period between guest stays

Fees

Optional extras

  • Fee for buffet breakfast: approximately CRC 16500 for adults and CRC 8250 for children
  • Covered self parking fee: CRC 8630.00 per day
  • Uncovered valet parking fee: CRC 7800 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Intercontinental Hotel Escazu
  • Real InterContinental Costa Rica Multiplaza Mall Hotel Escazu
  • Real InterContinental Costa Rica Multiplaza Mall Hotel
  • Real InterContinental Costa Rica Multiplaza Mall Escazu
  • Real InterContinental Costa Rica Multiplaza Mall
  • Real Costa Rica Intercontinental
  • Real InterContinental Costa Rica At Multiplaza Mall Escazu

We should mention

Pool access available from 6:00 AM to 6:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Cashless payment methods are available for all transactions.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

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