The staff very friendly, informative and accommodating. The area was pretty quiet considering it's proximity to SFO (6 minutes,) and there are quite a few dining options nearby. I didn't do any shopping, but The Dylan at SFO is close to a couple of shopping centers and plazas. There are also many attractions like museums, parks, gardens, the zoo, the beach, and lots of yummy food!
Check in starts at 2PM, but I checked in at nearly 12AM because I was attending an event at Golden Gate Park (a little more than half-hour from SFO) that started at 1:30PM. Check-in ends at 2AM the following day, but make sure to inform the staff that you will be checking in later.
It was a very pleasant experience, especially considering that it was my first solo trip coming from Miami, FL. I felt at ease here ❤️