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Holiday Inn Golden Gateway by IHG

3.5 star property

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Photo gallery for Holiday Inn Golden Gateway by IHG

Outdoor pool, open 9:00 AM to 7:00 PM, sun loungers
Front of property - evening/night
View from room
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Laundry

Explore the area

Map
1500 Van Ness Ave, San Francisco, CA, 94109
  • Lombard Street
    ‪2 min drive‬
  • Moscone Convention Center
    ‪4 min drive‬
  • Pier 39
    ‪5 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪31 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, View

  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 double beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 2 double beds

  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, View, Corner

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, View, Corner

  • 300 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

San Francisco

In the heart of San Francisco, Holiday Inn Golden Gateway by IHG is within a 5-minute drive of Lombard Street and Kaiser Permanente Medical Center. .This hotel is 1.7 mi (2.7 km) from Presidio of San Francisco and 1.9 mi (3 km) from Moscone Convention Center.

What's nearby

  • Lombard Street - 2 min drive - 1.2 miles
  • Kaiser Permanente Medical Center - 3 min drive - 1.4 miles
  • Moscone Convention Center - 4 min drive - 1.9 miles
  • Pier 39 - 5 min drive - 2.2 miles
  • Oracle Park - 5 min drive - 2.5 miles

Getting around

  • California St & Van Ness Ave Stop - 1 min walk
  • San Francisco Station - 4 min drive
  • San Francisco Intl. Airport (SFO) - 31 min drive

Restaurants

  • ‪The Grubstake - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Common Sage - ‬3 min walk
  • ‪Ben Thai Cafe - ‬2 min walk
  • ‪McTeague's Saloon - ‬4 min walk

About this property

Holiday Inn Golden Gateway by IHG

Hotel with a 24-hour fitness center, near Lombard Street
Holiday Inn Golden Gateway by IHG offers 496 accommodations with safes and complimentary newspapers. A pillow menu is available. LCD televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 496 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite from the snack bar/deli serving guests of Holiday Inn Golden Gateway by IHG. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in San Francisco? This hotel has 20000 square feet (1858 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.

Languages

Chinese (Mandarin), English, Filipino, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free for up to 2 hours per day

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 55.90 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 38.01 for adults and USD 38.01 for children
  • A bar/lounge
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 20,000 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 16 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (60 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 26 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 38.01 for adults and USD 38.01 for children
  • Self parking fee: USD 55.9 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 7:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Free WiFi in public areas is limited to 2 hours per day
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Gateway Holiday Inn
Golden Gateway
Golden Gateway Holiday Inn
Golden Holiday Inn
Holiday Inn Gateway
Holiday Inn Golden
Holiday Inn Golden Gateway
Holiday Inn Golden Gateway Hotel
Holiday Inn Golden Gateway Hotel San Francisco
Holiday Inn Golden Gateway San Francisco
Holiday Inn San Francisco Golden Gateway Hotel San Francisco
San Francisco Holiday Inn

Holiday Inn Golden Gateway by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2472 out of 3922 reviews
Rating 8 - Good. 909 out of 3922 reviews
Rating 6 - Okay. 286 out of 3922 reviews
Rating 4 - Poor. 116 out of 3922 reviews
Rating 2 - Terrible. 139 out of 3922 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. A few minute walk to public transportation. There’s a cable car stop on the north corner. Dozens of restaurants within a five minute walk. Our room was on the 9th floor with a great view to the east. The room was a standard king. A little smaller that you might expect but it’s San Francisco and space is limited. In room fridge, coffee maker, and safe. Nice room and common areas.
Stayed 4 nights in Jan 2025

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied customer
I found the hotel to be very clean, renovated and comfortable. The room was spacious and the beds were very comfortable. The A/C was a little noisy. Would definitely go back.
Stayed 2 nights in Dec 2024

6/10 Okay

Nazia

Traveled with family
Okay property
Stayed 1 night in Dec 2024

10/10 Excellent

Gustavo

Stayed 1 night in Nov 2024

10/10 Excellent

amy

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was charging $100 PER DAY for a security deposit that was refunded from corporate HQ and took up to one week after your stay to appear back in your bank account.
Stayed 4 nights in Dec 2024

10/10 Excellent

Grace

Stayed 2 nights in Dec 2024

10/10 Excellent

Rohit

Stayed 7 nights in Dec 2024

6/10 Okay

Guliz, Columbia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Dec 2024

10/10 Excellent

IAN

Stayed 5 nights in Dec 2024

8/10 Good

Delia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking
The stay was great, disappointed and very inconvenient that they charge for parking, It should say when you are doing the reservation. It is not pleasant to find out when you check in.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lukáš

Stayed 6 nights in Dec 2024

2/10 Terrible

ahmed

Stayed 3 nights in Nov 2024

8/10 Good

Sukhesh Kumar

Traveled with family
Liked: Cleanliness, amenities
Good
Stayed 1 night in Dec 2024

10/10 Excellent

Ricardo

Stayed 1 night in Nov 2024

10/10 Excellent

Milan

Stayed 1 night in Dec 2024

10/10 Excellent

Daisy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jonathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay in Pacific Heights area.
Nice hotel. Good location. Great service. Ok gym. Like that they had 3 treadmills. Didn't like treadmill model. Didn't like charge for package deliveries to hotel. Didn't like high cost of breakfast at hotel restaurant. Liked refrigerator and option for microwave.
Stayed 10 nights in Dec 2024

10/10 Excellent

Rinkel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view
Stayed 1 night in Dec 2024

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ve called and left messages almost daily for a w
I’ve called and left messages almost daily for a week trying to get a receipt of my stay emailed to me and I haven’t received any communication back from this hotel. I’ve emailed, called, left voicemails for the accounting department etc. I have no words…
Stayed 1 night in Dec 2024

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel! Checks all the boxes and the price was amazing for the quality of the comfortable bed, views, yummy restaurant in a tired state, etc. Would stay here again!
Stayed 1 night in Dec 2024

10/10 Excellent

Bradley

Stayed 5 nights in Dec 2024

10/10 Excellent

Baron

Stayed 1 night in Dec 2024

10/10 Excellent

Damian, anchorage

Stayed 2 nights in Nov 2024

10/10 Excellent

Lauren

Stayed 1 night in Dec 2024