HI San Francisco Downtown Hostel

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for HI San Francisco Downtown Hostel

Lounge
Exterior
Free daily continental breakfast
Lounge
Reception

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Free WiFi

Explore the area

Map
312 Mason Street, San Francisco, CA, 94102
  • Union Square
    3 min walk
  • Westin St Francis Hotel Glass Elevators
    3 min walk
  • Warfield Theatre
    5 min walk
  • San Francisco, CA (JCC-China Basin Heliport)
    15 min drive

Room options

Bed in Men's 4-bed Dormitory

  • Sleeps 1
  • 2 Twin Bunk Beds

Bed in Women's 4-bed Dormitory

  • Sleeps 1
  • 2 Twin Bunk Beds

Bed in Men's 4-bed Dormitory Ensuite

  • Sleeps 1
  • 2 Twin Bunk Beds

Bed in Women's 4-bed Dormitory Ensuite

  • Sleeps 1
  • 1 Twin Bunk Bed

Bed in All-Gender 6-Bed Dorm Ensuite

  • Sleeps 1
  • 1 Twin Bunk Bed

Private Economy Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bunk Bed

Private Twin Room Ensuite

  • Sleeps 2
  • 2 Twin Beds

Private Queen Room Ensuite

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the neighborhood

San Francisco

Located in San Francisco (Union Square), HI San Francisco Downtown Hostel is within a 15-minute walk of Moscone Convention Center and San Francisco Museum of Modern Art. .This hostel is 1.4 mi (2.3 km) from Oracle Park and 1.9 mi (3.1 km) from San Francisco Bay.

What's nearby

  • Union Square - 3 min walk
  • San Francisco Museum of Modern Art - 11 min walk
  • Moscone Convention Center - 14 min walk
  • Embarcadero Center - 19 min walk
  • Oracle Park - 3 min drive

Getting around

  • San Francisco Station - 2 min drive
  • Powell St & O'Farrell St Stop - 2 min walk
  • San Francisco Intl. Airport (SFO) - 19 min drive

Restaurants

  • ‪Pinecrest Diner - ‬1 min walk
  • ‪Cityscape Bar and Restaurant - ‬2 min walk
  • ‪The Halal Guys - ‬1 min walk
  • ‪King Of Thai Noodle - ‬2 min walk
  • ‪Cafe Mason - ‬1 min walk

About this property

HI San Francisco Downtown Hostel

Hostel with free breakfast, near Oracle Park
HI San Francisco Downtown Hostel offers 99 accommodations with hair dryers and portable fans. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers. Housekeeping is offered on request and irons/ironing boards can be requested.
Make yourself at home in one of the 99 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers. Conveniences include desks and portable fans, and housekeeping is provided on request.
Make use of convenient amenities such as complimentary wireless internet access, a communal living room, and tour/ticket assistance.
A complimentary continental breakfast is served daily from 7:30 AM to 10:00 AM.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
A complimentary continental breakfast is served each morning between 7:30 AM and 10:00 AM.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (USD 35 per night)

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Foosball table
  • Library

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from December 1 2024 to February 28 2025 (completion date subject to change). The following areas are affected:
  • Elevator
During renovations, the hostel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Nearby parking fee: USD 35 per night(82 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hi Francisco Hostel Francisco
HI San Francisco Downtown Hostel San Francisco
HI San Francisco Downtown Hostel Hostel/Backpacker accommodation

HI San Francisco Downtown Hostel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 177 out of 262 reviews" "
Rating 8 - Good. 61 out of 262 reviews" "
Rating 6 - Okay. 12 out of 262 reviews" "
Rating 4 - Poor. 7 out of 262 reviews" "
Rating 2 - Terrible. 5 out of 262 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sui Yin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Kris Ann

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Elisa

Stayed 5 nights in Aug 2024

10/10 Excellent

Intakab

Great
Stayed 1 night in Sep 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Veronica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it.
Stayed 1 night in Aug 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming
I have stayed here 2x and having stayed at another hostel in SF this is the one I'd recommend. It's so clean and comfortable, with a great lounge and kitchen and lots of friendly people.
Stayed 3 nights in Jul 2024

4/10 Poor

Katelyn

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Nadeep

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Hamzah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well I slept during my whole stay but everything was good
Stayed 1 night in Jul 2024

10/10 Excellent

Bruna

Stayed 1 night in Jul 2024

10/10 Excellent

Govind

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Kaleem, Nepean

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2024

8/10 Good

Hiroki, Wako

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
よかった点: ・年季の入った建物ながらとても清潔でした ・街の中心部にあるため主要な観光地へのアクセスがしやすかったです 気になった点: ・水回りや廊下からすごく独特な臭いがしました ・朝食はブッフェ形式ですが値段相応の最低限の内容でした
Stayed 4 nights in Jun 2024

10/10 Excellent

Keshia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend!!!
Stayed 2 nights in Jun 2024

10/10 Excellent

Elina

Stayed 2 nights in Jun 2024

10/10 Excellent

Keshia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend!
Stayed 2 nights in Jun 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice amenities, great for a budget place to stay while exploring SF. Staff is also very helpful.
Stayed 3 nights in Jun 2024

8/10 Good

Francesca

Stayed 4 nights in Jun 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly
Stayed 1 night in Jun 2024

10/10 Excellent

Chenoa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Homey and cute
Stayed 2 nights in May 2024

10/10 Excellent

Begimai

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2024

10/10 Excellent

Andrea

Stayed 4 nights in Apr 2024

10/10 Excellent

bhup

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hostel for solo travelers!
Stayed 5 nights in Apr 2024

10/10 Excellent

Laura D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would comeback and recommend
It was really nice, good service, great staff, good location, good activities and I really enjoyed staying there, the only thing that I would like them to improve is breakfast, some variation would be well appreciated… as a solo traveler I felt great, safe and coming back after a long day walking was great by knowing I had a comfortable bed to rest!
Stayed 8 nights in Apr 2024