I would NOT recommend this motel to anyone. I needed a quick place to stay the night as I got too tired to drive (roadtrip), and found this on Expedia. The staff was friendly but slow moving as they have a large sign saying they’re understaffed, (I guess to excuse the slow moving nature of the staff) but for the most part, staff was friendly. I needed to add an additional night upon check-in, and they had to do a separate reservation, which was fine, but she didn’t tell me that the price was going to be substantially higher than my first reservation, nor a warning that the price will vary, just a paper to sign where the rate said $0.00.
All is fine until I get to my room. I noticed there were little baby cockroaches in the bathroom. First I only saw two small ones. (But where there’s small cockroaches, there’s dozens more). I found roach dropping stains on the wall and lower counter of the sink. And there were cockroaches in the drawer of the night stand and on top of the television console. They were all small roaches, which clearly indicate a large infestation.
When I complained about the issue the next morning, she did not seem surprised of the issue and apologized and asked if I wanted to switch rooms. But the requirements to do so would inflict with my schedule so I asked to stay there but get compensated. She said she could waive the pet fee, I felt the pet fee was meaningless for a motel that has a roach infestation to begin with. I’ve reached my max character lim