4/10 Poor
Donald
Oct 28, 2025
Liked: Cleanliness
Disliked: Property conditions & facilities
Location is perfect, we always get the Bay view with Balcony for the views but this last stay we got room 1012 which is not all Bay view we mainly got a big building view and half a bay view which I would consider it a city view but they charge for bay view, the room did not have hot water when turned on you had to wait about 10 minutes to let it the water heat up, once in the shower it kept changing from hot to cold, we asked front desk for another room and they offered a non balcony room which they had available so we agreed, asked us to pack amd wait 30 minutes they would bring up the key to the new room after 45 minutes we decided we couldn't cancel our plans and keep waiting so we told front desk to forget the room change we'll stay and deal with the hot/cold water shower since we had one more night left. Engineer said they switched a pipe between rooms 1011 and 1012 so it takes a while to heat up. Do not get those rooms if you stay there not worth the amount you pay. Otherwise everything else was good.
Donald
Stayed 2 nights in Oct 2025
