6/10 Okay
Charity M.
Oct 28, 2024
Location was Perfect, Owner Was Not Easy to Work With
We come out to San Carlos every year, specifically to Delfin. This years condo was in a great location, right upfront close to the beach. However, we had various bugs in the kitchen, bathrooms and walls that we had to take care of ourselves since management couldnt do anything and the condo was set to be fumigated after we left. The owner was frustrated and very rude when we contacted him about the issue saying he was at work and couldnt be bothered and asked us to talk with the management there. Needless to say it was unfortunate how that situation was handled and that it wasnt ever resolved outside of us cleaning up each time we saw the bugs during our stay. Some understanding and sympathy would have been appreciated. Also the wifi wasnt working most of the time, the remotes only had one battery set between both of them, and they expected you to start a load of laundry before you left yet didnt provide soap to do so, nor dishsoap for the dishwasher, I wouldve had to supply that myself to help the maid, yet I paid a fee to have the place cleaned when the reservation was made. Not sure I would plan to stay at this condo again in the future, only from my experience dealing with the owner.
Charity M.
Stayed 9 nights in Oct 2024