Cocoon Salzburg

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Cocoon Salzburg

Lounge
Land view from property
Urban Cocoon TPL | In-room safe, individually furnished, free WiFi, bed sheets
City view from property
Roomy Cocoon | In-room safe, individually furnished, free WiFi, bed sheets

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Pet friendly
    Pet friendly
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
Rainerstraße 29, Salzburg, Salzburg, 5020
  • Mirabell Gardens
    9 min walk
  • Mirabell Palace and Gardens
    10 min walk
  • Mozarteum University of Salzburg
    12 min walk
  • Salzburg (SZG-W.A. Mozart)
    21 min drive

Room options

Urban Cocoon TWIN

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

Mountain Cocoon

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

Urban Cocoon TPL

  • 161 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Urban Cocoon Single Room

  • 161 sq ft
  • Sleeps 1
  • 1 Double Bed

Quiet Cocoon TWIN - Barrier Free

  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

Urban Cocoon

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

Roomy Cocoon

  • 226 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Relax Cocoon TWIN

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Salzburg

With a stay at Cocoon Salzburg in Salzburg (Elisabeth-Vorstadt), you'll be within a 5-minute drive of Mirabell Palace and Gardens and Salzburg Christmas Market. .This hotel is 0.4 mi (0.7 km) from Mirabell Gardens and 0.5 mi (0.8 km) from Salzburg Congress Convention Center.

What's nearby

  • Mirabell Gardens - 9 min walk - 0.5 miles
  • Mirabell Palace and Gardens - 10 min walk - 0.5 miles
  • Mozart's Birthplace - 19 min walk - 1.0 mile
  • Salzburg Christmas Market - 3 min drive - 1.3 miles
  • Salzburg Cathedral - 3 min drive - 1.3 miles

Getting around

  • Salzburg Central Station - 2 min walk
  • Salzburg Aigen S-Bahn - 7 min drive
  • W.A. Mozart Airport (SZG) - 21 min drive

Restaurants

  • ‪Panorama Restaurant - ‬1 min walk
  • ‪Stiegl Corner - ‬4 min walk
  • ‪Subway - ‬2 min walk
  • ‪Sofra Turkish Restaurant - ‬5 min walk
  • ‪Istanbul Kebab - ‬4 min walk

About this property

Cocoon Salzburg

Hotel with a 24-hour front desk, a short walk to Mirabell Palace and Gardens
Cocoon Salzburg offers 119 accommodations with safes and hair dryers. These individually furnished accommodations have separate sitting areas. 43-inch flat-screen televisions come with cable channels. This Salzburg hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Stay in one of 119 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and separate sitting areas, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and a banquet hall.
Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.
Buffet breakfasts are available for a surcharge between 7:00 AM and 11:00 AM on weekdays.
Bar - Onsite bar.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:30 AM to 11:30 AM on weekends; EUR 18.90 for adults and EUR 7.90 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels
  • Streaming services

More

  • Heating
  • Individual furnishings
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 18.90 for adults and EUR 7.90 for children
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

Property is also known as

Cocoon Salzburg Hotel
Cocoon Salzburg Salzburg
Cocoon Salzburg Hotel Salzburg

Reviews

9.2

Wonderful

Rating 10 - Excellent. 569 out of 866 reviews" "
Rating 8 - Good. 206 out of 866 reviews" "
Rating 6 - Okay. 61 out of 866 reviews" "
Rating 4 - Poor. 16 out of 866 reviews" "
Rating 2 - Terrible. 14 out of 866 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gary

Stayed 2 nights in Aug 2024

10/10 Excellent

Denise

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room and shower were nice; complimentary water available in lobby but no coffee; location was okay
Stayed 3 nights in Aug 2024

10/10 Excellent

Dinu

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is unbelievable: very polite, always smiling, and extremely helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

Xiaowei

Liked: Cleanliness, staff & service, property conditions & facilities
Very good breakfast buffet
Stayed 2 nights in Aug 2024

8/10 Good

Billy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location to all scenic locations in walkable distance, hotel is small but well maintained, staff knew English, helpful and friendly. Only one issue is the shower standing base was so slippery because of plain plastic without any grips, almost fell down while taking shower and both elbows got bruised, overall everything were good.
Stayed 2 nights in Aug 2024

10/10 Excellent

Christine

Traveled with family
Stayed 1 night in Aug 2024

4/10 Poor

Nancy, North Andover

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
The rooms are ridiculously tiny. We stayed in a "roomy" room and the 3 of us were cramped. Room was also dirty. One towel was in the room for 3 ppl. Shampoo/bodywash was empt in the shower. We felt dirty the entire stay, until I went out and bought a bar of soap. Highly do not recommend. It's a 20 minute walk to the city so beware.
Stayed 3 nights in Aug 2024

4/10 Poor

Debasis, San Jose

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Room didn't have any furniture to keep clothes. Chargea extra to keep luggages for thier customers when the customers are waiting for room. Beds are uncomfortable. Paid $200 per night but very little amenities. Of course no breakfast included. Terrible experience. Would never stay this hotel ever again. Hotel registration experience was bad as well.
Stayed 2 nights in Aug 2024

6/10 Okay

Akrita

Only positive was good location
Stayed 2 nights in Aug 2024

8/10 Good

John Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was lovely and the staff were very accommodating. We had a fun time playing board games in the lobby. The pull out couch bed was a bit uncomfortable, but the regular bed was very comfortable. Our room was very nice and clean.
Stayed 2 nights in Aug 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, new hotel right by the train station. We loved the ability to get free sparkling water and apples at the front desk, and the eco friendliness of the hotel. The rooms actually surprised us in size and were more than adequate! About a 15 min walk to Mirabellen Palace, 20 to the old town.
Stayed 2 nights in Aug 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff was very helpful and kind. The Cocoon provided a water bottle and fruit each day, but the WiFi was spotty and the soap bottles empty. They charged €25 for a late checkout which I found unusual and annoying, but necessary for us. The location is less than a five minute walk to the train which was incredible. We’d go back. Please fix the WiFi!😜
Stayed 2 nights in Aug 2024

10/10 Excellent

Alexander

Traveled with partner
Ein absoluter Volltreffer! Frühstück ist traumhaft. Super gelegen, ruhig, sauber und mit einem unglaublich freundlichen Team. Danke
Stayed 2 nights in Aug 2024

10/10 Excellent

Jackson

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good option, close to the railway station and only a short walk to the key sights. Rooms clean modern and comfy. Really enjoyed the swing!
Stayed 4 nights in Aug 2024

10/10 Excellent

Stephen

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Jason

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel
Had a nice stay. Room was very clean close to many attractions in the city. Only complaint was that the parking for the hotel was full when we arrived so we were told to park in the nearby train station garage and hotel refused to take care of the fee for parking which we felt was not right.
Stayed 1 night in Jul 2024

10/10 Excellent

Harsh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel steps away from Salzburg hbf and close to all the attractions in Salzburg. Even though public transport is available right near the hotel, we chose to walk, as did so many people. The hotel room is clean, quiet and well furnished. We arrived early morning and for a small fee the hotel provided us with early checkin which really helped us recover our sleep from previous travel, and ready to go out by noon and enjoy the city. The hotel breakfast has wonderful food as well as its presentation. The hotel is not trying to get you to check out early by limiting the end of breakfast - it is available until 11 AM!! There are free lockers at the lobby, which enabled us an extra half day to see the city before leaving Salzburg by train. The front desk manager is so polite and helpful, as is the rest of her hotel staff. Overall a great value and a great stay. 5-stars overall.
Stayed 1 night in Aug 2024

8/10 Good

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities
It is conveniently located for the station and an overnight stop. The food is limited.
Stayed 1 night in Jul 2024

10/10 Excellent

Ana, AVENTURA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole hotel vibe was great. Everybody was super helpful and kind, and the room was nice and comfortable. The decor theme feels very environmental conscious, which is welcoming and relaxing. The breakfast was awesome. We could park onsite. The hotel is in front of the train station which is very convenient if you are traveling by train, and it is only a 15 minute walk to the old town, 5 min from Mirabell Palace. Everyone in the family liked the place. Highly recommended.
Stayed 2 nights in Jul 2024

6/10 Okay

Hitesh

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
This is a clean, modern hotel in walking distance to Salzburg city centre, and just a 3 minute walk from the rail station. The breakfast was nice, I would recc. adding this onto the booking. Rooms were clean, however I think carpets inside the room would be a better touch, rather than hard laminate flooring. One complaint I do have, is as I checked in, I was advised this hotel is an eco-friendly hotel, and if we wanted our room serviced each night. I am all for being eco-friendly, in the sense of reusing towels etc and not replenishing, but the whole point of a hotel is that your room is serviced in your absence, and you come back to a fresh room. I would've booked an Airbnb instead otherwise. Another issue was that there are no tea/coffee facilities in the rooms. Again, I'm all for being eco-friendly and I was advised there was a kettle, water and fruit at Reception to use/consume. I was then told that I would need to purchase the tea/coffee and then use the facilities. Again, who would do this? Common sense would be to just go down the road and buy a cheap tea/coffee. Although the property was clean, breakfast was decent and hotel was modern, I feel this 4* hotel would in my opinion be downgraded to 2/3* based on the above issues we had. I am all for being eco-friendly, but I think there is an element of financial gain here as well, which was not a nice balance and morally just wrong.
Stayed 2 nights in Jul 2024

8/10 Good

Hongwei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and convenient
Stayed 1 night in Jul 2024

10/10 Excellent

Aditi

Clean and modern
Stayed 1 night in Jul 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, property conditions & facilities, room comfort
Fun and convenient hotel
Adorable hotel, minutes from the train station. Great decor, clean, friendly. Free water, and fruits when you check in. The most comfortable that I’ve slept in in Europe. The area is decent, although it is right next to the train station which gets sketchy at night. Wasn’t a problem, as we were not out late, but just FYI. Definitely definitely worth it if passing through it need to hop on the train the next morning.
Stayed 1 night in Jul 2024

10/10 Excellent

Charmaine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice , clean hotel & location.
Excellent location, super nice hotel & room. Suggestion: update pillows. Taco night dinner was outrageously price for what you got. Plus we paid for more than we got (realized after) this was unpleasant experience.
Stayed 3 nights in Jul 2024